I have trouble shutting down my MacBook Pro using the normal way.

I have trouble shutting down my MacBook Pro, operating Mac OS X Snow Leopard. I click on the "Shut Down" button from the Apple Menu, the screen fades to blue and I get a scrolling wheel; this lasts up to more than two hours and I still don't get any result, so I end up holding down the Power Button until it turns off. Can somebody help me, please?

Make sure you quit all your applications before shutting down.
And try resetting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)

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I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do?

I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do? I would to remark that I have installed 2 antivirus and uninstalled one of them. Since then I have facing this troublesome issue. Thanks

Uninstall the other AV software. They are not needed. All they do is cause trouble like you are having now.
If you have been forcing the Mac to shut down with the power switch you may nave corrupted your disk. You should repair it with disk Utilty to remove any corruption the shutdwons may have cased.
Allan

Hi Everyone, i lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...

Hi Everyone,
I lost my KN presentation that i spent a day with my boss to finish it. I lost it by mistakenly shutting down my Macbook pro. Can anyone please tell me how to recover the files back as i'm really2 in trouble and my job depends on it...
hmmm...how i hate myself for being such a careless person...
PLEASE HELP ME...
Thank you in advance.
Keynotes '09
Version 5.1.1 (1034)

How exactly did you shut down your laptop? Not a hard restart (holding down the power button), I hope... if that's the case, then it is extremely unlikely the file is still intact on your computer. If it is, it would be an image on your RAM, and it is time-and-resource-intensive to recover it if it is even there. RAM memory is disposable and always being written over. Sorry dude...
If it wasn't a hard restart, Keynote should have made a backup, unless you 'Force Close'd it.
It really all depends on how your mac was shut down.

I am trying to shut down my MacBook Pro but mail is preventing it from shutting down and it will not allow me to quit mail

Does anyone know of a way to force quit Mail. It is preventing me from restarting or shutting down my MacBook Pro running Maverick iOS 10.9.
Thanks.

itsKeef,
You're having the same problem? Do you ALWAYS have to Force Quit Mail or will it sometimes just Quite when you select Quit? Which model MacBook Pro do you have (e.g., "15-inch Late 2011"), which version of OS X are you running and which version of Mail do you have?
Clinton

I can't shut down my MacBook Pro. I'm getting the following message: "The Finder can't quit because some operations are still in progress." How can I determine what is running?

I can't shut down my MacBook Pro. Each time I try, I get the following message: "The Finder can't quit because some operations are still in progress." How can I determine what is running?

Yea,
I bought an original CRT iMac two day's before they were launched, which got the reseller into trouble, and had it replaced by APPLE.
This was a great learning process for me dealing with the glitches. :-)
I LOVE MAC. Now own 4 and on my 10th. in 15 years + 7 bought for family.
Cheers,
Tom

Mail won't close, can't shut down my MacBook Pro

Dear Apple Community,
since 10.7.4 Mail won't close sometimes. I use mail sometimes in Full-Screen, sometimes in the standard mode. If I'm finished with Mail, I close mail using "cmd+w" & "cmd+Q" or "cmd+Q". The programm is closed (window is gone), but the little blue bubble stays under the Mail icon at the dock. If I want to shut down my MacBook Pro (early 2011) I get the message "Can't shut down. You have to end Mail."
This *****. Any suggestions for a fix?

I had this issue and got frustrated having to force quit all the time.
I usually quit all programs with shortcut keys.
MAIL now quits everytime if I just click Mail-Quit Mail
Don't use shortcuts to quit it and it will be fine

Tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery

tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery for two ouers. After the internet recovery the same problem with reinstalling OSX message

Gave up on the GUI. This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
gwdev=en0 # This is my WiFi connection (has Internet connection)
targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
/sbin/ifconfig $targetdev down
/sbin/ifconfig bridge0 create
/sbin/ifconfig bridge0 up
/sbin/ifconfig bridge0 addm $gwdev
/sbin/ifconfig bridge0 $HOST_ADDR
/sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
/usr/sbin/sysctl -w net.inet.ip.forwarding=1
/sbin/ipfw add 100 divert natd ip from any to any via $gwdev
/usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev

I shut down my macbook pro and now I started up and it started in the safe mode

I shut down my MacBook Pro yesterday and when I started up today, it keeps starting up in safe mode, what do I need to do?

Welcome to the Apple Support Communities
Does your Mac start properly in safe mode? If so, try resetting the PRAM > http://support.apple.com/kb/HT1379 This will reset the "boot args", so OS X should start into safe mode. Also, you should verify that the storage of the computer is OK, so open Disk Utility, select "Macintosh HD" on the sidebar and verify the drive. If there's a problem, start in OS X Recovery (holding Command and R keys while your Mac is starting) and repair it

I am having problems shutting down my MacBook Pro. I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

I am having problems shutting down my MacBook Pro. I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

Make sure you quit all your applications before shutting down.
And try resetting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)

Why is it that after using I-Tunes then closing it I can't shut down my MacBook Pro

If I open I-Tunes then close it the next time I go to shut down my MacBook Pro it just sits there with a gray screen and a spinging wheel all night It does'nt do that with any other app's

Weird. If this were happening to me, I would check/reset the Energy Saver preferences having to do with startup scheduling and or automatic restart. I would also consider deleting associated preference files in /Library/Preferences. I would also try resetting the System Management Controller and/or resetting NVRAM and PRAM.
charlie

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
It might be a huge coincidence but the drive was working fine before i installed lion?

Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

HT3382 I have a Samsung VGA Monitor connected to my MacBook Pro using the Mini Display Port to VGA Adapter. How do I configure the computer so that it doesn't sleep when I close the lid of the computer.

I have a Samsung VGA Monitor connected to my MacBook Pro using the Mini Display Port to VGA Adapter. How do I configure the computer so that it doesn't sleep when I close the lid of the computer.

Hi alangium,
Welcome to the Support Communities!
Resetting your computer's PRAM should restore your Macbook Pro's screen appearance.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
This article may provide some information about your Mini DisplayPort to AVI adapter. Have you tried to connect a different VGA monitor to your Macbook to see if you get the same results?
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
http://support.apple.com/kb/HT3382
18. What is the maximum resolution available for use with the Apple Mini DisplayPort to VGA adapter?
The resolution available with the Apple Mini DisplayPort to VGA Adapter is 1920 x 1200. VGA displays that use higher refresh rates (such as 85 Hz) at resolutions of 1600 x 1200 or greater may not generate video properly until you lower the refresh rate.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573#5
How can I detect displays?
If the detect displays option is not available, hold down the Option key while you are in the Display pane.
How do I select additional resolutions on my display?
You can use the Display pane of System Preferences to specify how your display works. Not all options appear for all display models. By default the best resolution for your display will already be selected in System Preferences.
To select a different resolution, use the Scaled option. Some additional resolutions may be available when you hold the Option button.
I hope this information helps ....
- Judy

Can I have an iPhone, ipad and MacBook Pro with the same apple id

Can I have an iPhone, ipad and MacBook Pro with the same apple id. When I use I tunes it get confusing and I have a paid app that needs the same id

When syncing the iPhone and iPad with iTunes on your computer that is logged in with the Apple ID you plan on using on all three, the Apple ID should be transferred to the iPhone and iPad for the iTunes & App Stores on each device. If not, you'll need to sign out of the existing Apple ID on the iPhone and iPad followed by signing in with the Apple ID you want to use on both.
Keep in mind that all 3rd party apps include DRM protection which is tied to the iTunes account or Apple ID that was used to download the apps. With an app installed on your iPad and iPhone that was downloaded with a different Apple ID from the one you will be using now, you will need to use that Apple ID and password to install app updates for those apps. Not possible to transfer apps purchased with one Apple ID to another or to merge Apple IDs.

I have a problem with my MacBook Pro is the almost of my app not working at all like a app store and terminal and other important apps please if u can help me as fast as you can cuz i don't wanna format it that's why am on Mac now not win ?

i have a problem with my MacBook Pro is the almost of my app not working at all like a app store and terminal and other important apps please if u can help me as fast as you can cuz i don't wanna format it that's why am on Mac now not win ?

Abdussalam.A,
you mentioned that Terminal does not work at all for your MacBook Pro. What currently happens when you run Terminal? In what way does it not work?

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I have trouble shutting down my MacBook Pro using the normal way.

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