I have two Apple ID's associated with my e-mail and Facetime will not verify the one I use. How can I eliminate the other ID?
I am running to into a problem using Facetime as I seem to have two Apple ID's attached to my e-mail. Facetime will not verify my e-mail address because it is associated with the other account. What can I do???
Some things are mixed up here, seemingly...
I seem to have two Apple ID's attached to my e-mail.
An Apple ID is a valid email address, apparently. How can those be "attached to your email"... what email?
Facetime will not verify my e-mail address because it is associated with the other account.
This doesn't make sense. You can register multiple, even non-Apple-ID, email addresses and their aliases with FaceTime.
So, maybe you can explain your problem better - what you want and the steps you've taken and what you have so far. If something doesn't work, please tell the exact error message, too.
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Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?
You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
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I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
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It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
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I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I have an imac 27 inch O SX 10.6.8. using iphoto 11 Version 9.1.5. I have scanned some photos at very high resolution with each photo being about 45MB. They're saved to desktop. How can I reduce the size of the scanned photo's they are crashing iphoto.
What format are they? Tiif? Jpeg? You can compress them with a lot of apps - including Preivew and just about any graphics editor out there. I'm not sure that 45mb would crash iPhoto thogh, are yo sure that's the cause? I know that some folks have mentioned pixel dimensions causing issues, as can color profiles.
Regards
TD -
My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
I am holidaying in Auckland using my daughter's Orcon internet account for sending mail but it will not send. I am sure I am putting in the correct information but it still says mail.orcon.net.nz(Offline). I have spent half an hour with Orcon putting in correct info. They do not know how to help me further and neither does telstra clear, my own internet provider.
Any advice appreciated.On the Mail menubar > Mailbox, make sure Take all accounts online is selected.
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1 month ago I Downloaded a trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of the trial version?
What program, and did you buy the UPGRADE version, or the FULL version?
Your description indicates that you bought an upgrade version... which requires proof of a previous version to install
So, if you had A and you bought A+ you need to provide your A serial number during install so A+ knows you are legal -
i changed my number along with my sim card and imessage will not recognize my new number. how can i have imessage forget my old number and use my new number?
i have tried signing out of imessage and signing back in. (when i do that and am asked to select my email adress, i see my new number but it is greyed out and i cant select it)But under send and receive, my old number is still displayed while my new number isn't.
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I have a new i4 phone and am new to Apple. My imessaging will not send out any messages. How can I fix this? HELP
about message http://support.apple.com/kb/HT3529
troubleshooting message http://support.apple.com/kb/ts2755
settings - message - imessage - is turned ON? Do you have it activated?
Make sure you have a good wifi or cellular data connection.
Also you can only imessage other apple products who have imessage on. -
After downloadinf iso 7 my imessage and facetime will not activate. It says to sign in using itunes password then when I try imessage says it could not sign in please check network connection. My network says its connected??????
see if this helps
http://support.apple.com/kb/TS4268
Peace, Clyde -
i am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier photo please help me to recover my photos
Well I'll guess you're using iPhoto 11:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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