I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

Similar Messages

  • I cannot remember my security question answers and my rescue email in inactive what do i do?

    Help!!!

    Contact Apple for assistance, either by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions; by contacting the Apple account security team http://support.apple.com/kb/HT5699; or by contacting iTuens store support by email: https://ssl.apple.com/emea/support/itunes/contact.html.

  • I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active.

    I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active. If I cannot link or merge the two, how can I activate the old ID on the new computer if that email account is no longer active?? Any advice would be great. Thanks in advance!!

    You cannot merge accounts.
    You need to sign into the old account on your computer.
    iTunes Store: Retrieving and changing passwords (Apple ID)

  • HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

    What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

    tankyoo

  • I would like to send an e-mail to apple saying that i cannot remember my security questions's answers

    I would like to send an e-mail to apple saying that i cannot remember my security questions's answers. i just wanted to buy James Arthur's album to put on my sisters ipod and i could not remember the security questions's answers

    Unless you plan to have multiple email accounts open in different tabs at the same time, there is no need for Multifox. If each user has their own [[profiles|profile]], then the Multifox extension will not be required. If you want to open multiple email accounts at the same time in one instance of Firefox then you will need Multifox.

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgot my security question answers and the info apple has is not working for me and I don't want to call them, how do I reset my security questions?

    I forgot my security question answers and the info apple gave to me didn't help, how do I reset them, I also don't want to call them?

    From http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT6170 Forgot the security question answers and dont have a rescue email

    Forgot the security question answers and dont have a rescue email

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201413 I do not remember my security questions' answer and I don't have a rescue email, what should I do?

    I do not remember my security questions' answer and I don't have a rescue email, what should I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT4623 I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    Subject:
    Subject:
    I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    if you have forgotten them, contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.

  • TS1277 I cannot remember my security question answer to authorize my new computer.  Need help to get past this.

    I cannot remember my security question answers to authorize my new computer.  Need help to establish new ones or find the answers to the originals.
    Thanks for any help on this.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76299)

  • How can i buy stuff from applestore if i forget the security question answers and i dont have access to my rescue email?

    I forget my security question answers and i dont have access to my rescue email anymore

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • My IPhone4s (cell phone) and my SIM card have destroyed.now I have lost all phone book number. I have just an mini-ipad2 ,it contain just contacts name which I had their email address in my yahoo  Bookmark. how can I restore and reassume my phone numbers?

    The best regards
    DearSir/Madam
    My IPhone4s (cell phone) and my SIM card have destroyed.now I have lost all phone book number. I have just an mini-ipad2 ,it contain notes and just contacts name which I had their email address in my yahoo  Bookmark. how can I restore and reassume my phone numbers?
    Please help me because I need to much to my phone Directory.
    Thank you so much
    Mehran

    mehranheidari wrote:
    Yes I have failed,unfortunately .
    Then from where did you think you could recover your data?

  • HT201303 I cannot remember my security question answers. What do I do?

    I cannot remember my answers to the security questions. Can I reset them?

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

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