I have two Captivate Subscription Edition (one-year) and I like to cancel one of them.
Please cancel one of my one-year Captivate Subscription. We have two working seats but now we have only one.
Thanks
Stavroula Mixafenti
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
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Hi,
I receivedan email with the abovementioned subject.
I am on a one year subscription.
I have logged on to my account and checked billing info etc. I can see no reason for the warning as the billing info is unchanged and appears to have been processed without issue previously.
I am unable to see the status of a payment/invoice, only that the invoice has been issued and can't find an email address or someone in the accounts department to send this through to.
Can you point me in the right direction?
thanks!Hello,
Welcome to adobe Forums!
For account related queries I would recommend you to reach out support directly at 800 833 6687(IVR options 2>2>3>6>3) or email to support with your account details at [email protected] .
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Hello,
I want to resign my subscription "Acrobat Pro Subscription Edition (one year)" immediately.
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Are you facing any issues with your Acrobat pro software? If that's the issue then i would try my best to get your issue resolved.
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