I have two Ipad2's. I successfully upgrade one to IOS6 and now the 2nd one has gotten to the point of signing in with my Apple Id and it keeps saying "Problem connecting to the server". What now?
I have two Ipad 2's. They were both IOS4. I successfully upgraded one to IOS6. When I did the second one, when I got to the end of the process where it asks for your AppleID it kept saying there was a problem with the server. Same desktop, same AppleId for both Ipads, but it wouldn't let me sign in. What can I do to fix this?
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
Similar Messages
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Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
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I just restored my ipod as a new ipod. It will not let me sign in with my apple ID and says that it has a problem connecting with the server, even though I am already connected to the wifi.
Yes, of course. Did you set up with your Apple ID?
Reset the iPad to factory and set it up with your Apple ID and password. You can still sync different apps, music and other stuff onto the iPad, the devices need not mirror each other.
I have an old wifi iPad, an iPod touch and a new iPad mini with cellular. All on the same Apple ID and password, different content on some apps, same on others. -
I am going through startup on Macbook Air 11. When I get to the "Sign in with Your Apple ID" screen, I keep getting the message, "Couldn't sign in because of server error." I am connected to wifi. Any ideas on how to proceed?
Hello KathyBrust
Check out the article below to go over a few troubleshooting steps with issues connecting to iCloud. If you are still stuck, there are other resources to get a resolution.
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Regards,
-Norm G. -
Apple_ID_card_declined_for_this_country
How can you expect the customer to have a LOCAL/COUNTRY Based Credit Card every where we go???
Last week I was on holiday in HK,
and
from my Hotel I was able to use m VN Credit Card with my Apple ID and purchase online!
Why THIS WEEK, can't I use my HSBC Platinum Credit Card from Vietnam,
for my Singapore Apple ID account ,
while working here in Vietnam???Unfortunately, this is a problem that is driven by the DRM Dictatorship. Despite the proliferation of mobile devices and the fact that there are many of us who do a lot of international travel, content providers don't want you to have access to their products outside of your homeland. The Balkanized mentality of the DRM Dictatorship is way out of touch with the modern world.
At least Apple, to its credit, allows you to use your accounts outside of your homeland as long as you have the proper credentials for them. Most other services use the more Draconian geolocation filtering which does require you to be physically present in your homeland. For the most part, you are not allowed to leave home if you want access to your favorite entertainment! -
I can't connect to facebook. It keeps saying cannot connect to the internet but I am connected as I can access we pages with no problem
Hello there, Patrick.
The following Knowledge Base article offers up some great steps to try when troubleshooting issues with an app you've downloaded to your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?
Just to be clear - what are you signing into? You could be talking about connecting or setting a computer or device to your icloud or itunes account. You could be talking about logging into your icloud account using a browser to icloud.com. Or you may have followed a link to an Apple page that lets you edit your account.
If you can't remember your security questions/answers then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M -
I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID.
<Email Edited by Host>The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
If they are in an iWork '09 folder take them out and let them loose in the Apps folder. Then reindex your HDD.
Spotlight: How to re-index folders or volumes -
http://support.apple.com/kb/ht2409 -
Ipad 2 keeps saying cannot connect to the server when i put in my facebook password
All the new updates made my ipad 2 not work well and hesitate so I cleared off all content and reset all settings and then downloaded all current updates. I now get a message every time I open my ipad 2 that says Log into Facebook. I do that with the correct password under settings and then get the ERROR: "CANNOT CONNECT TO THE SERVER" All is good on both my iphone and Mac book Air
I have tried:
Deleted facebook app...but only goes to iCloud wont totally delete
I have Reset Network settings
I have Reset Location and Privacy or at least I try but I dont think anything is happening
No changeThis is Apple's starting point/troubleshooting web site for iTunes Store connection issues. It has links to more advanced troublehooting as well.
Can't connect to iTunes Store
Have you tried rebooting your router - unplug it for about 30 seconds and then plug it in again - or temporarily disabling your firewall or anti virus software?
Restart or reset the iPad?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
My I phone keeps repeatedly coming up with:
Cannot connect to the store. A secure connection could not be established. Please check your Date & Time settings"
What does this mean and how do I fix this as I am trying to update my apps and they have stopped at the 'waiting' status as it cannot connect meaning I cannot use my apps.
Please help!!See:
Can't connect to the iTunes Store
Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic. -
I began to follow the steps after the "restore" and when I got to the point where I add my email address, this is the message I recieved. I cannot use my iPod now because of this update! help!
Trying where? What sort of email address? The following answer is based on a guess as to what you are talking about.
If you already have an @me.com address, perhaps as a result of having had a MobileMe account, and you are now setting up an iCloud account with an Apple ID you will find you will be asked to create a new @me.com address, and that you can't add your existing one because it is already an Apple ID.
You can do one of two things:
1. Sign out at System Preferences; sign in with your existing @me.com address and enable Mail.
2. Stay signed in with the present ID and add your @me.com address in System Preferences>Mail, Contacts & Calendars.
If you have further questions, or if your situation is different from what I've assumed, do please post back, but in a suitable forum - this one is specifically about using these Forums. -
Have just arrived in New Zealand, have connected through local wi fi network, have good signal strength, but phone says no service, cant send texts out! any ideas?
Text messages are sent via the cellular network, not wi-fi. Only iMessages are sent via wi-fi. Unless you have roaming turned on for the phone, or you have an unlocked phone that you installed a local SIM, you would continue to see No Service. That reflects your cellular carrier service. Connecting to wi-fi has no bearing on your cellular service, which is what displays on the status bar of the phone near the signal bars (circles/dots).
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Ok, so I went to settings>messages, signed in with Apple ID, and it says verifying, so it's done and it goes back to sign in, and iMessages still won't let me use it, it just says, Lets Get Started. How do I fix that?? I want to message my friends!!
FaceTime, Game Center, Messages: Troubleshooting sign in issues
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