I have two questions and appreciate anyones help, First I can not seem to copy music from a legitimately purchased CD into my iTunes library or i pod, can anyone help me with this? it used to work. i have i pod touch and second-.

Question

Thank you for any help I appreciate it. Apple products came highly recomended to me, and I have been largely happy with my i phone, i pod, i pad mini and macbook. I admit I tunes always confused me, it is so hard to copy things back and forth from computer to device or vice versa. Most importantly my partner has given me a set of CD with audio books, legitimate CD's not burned copies, and I wish to play them on my i pod touch. I have donethis before with CD''s, however now I look i see all the songs and audio books from CD's have been removed from my device after synch with my itunes on my macbook??? and I can no longer cooy the new CDs on to there? i try put them in the library, and they show up but they are not in black printing like the other songs, they are a faded grey color. They play on the mac book in itunes, so i know they are THERE, they just wont go on my device??? What am I doing wrong and why did all my other ones turn to grey gaded text and go off my i pod.
Furthermore, i thank anyone who takes time to help me, it isnt your job, it is apple's job, but they want me to pay forty bucks for the priviledge of contacting them for help because my warranty expired !! They obviously did something with a new update of their i tunes, there should be NO DIFFICULTY copying audio books i legally own the CD for onto my i pod, why is it so impossible? I have asked my father, my brother, my flat mate, no one can work it out, so its not just that im an idiot.
People warned me that apple does things like this, makes stupid programs like i tunes, that make nothing but trouble so you have to pay to ask for help, and make it so you have to buy everything from their library not on CD. I woudl buy from them if they had the audio books and songs I wished to purchase but they don't always have what i want. And if they did why shoudl i pay AGAIN when i paid for the CD already , i paid for the I pod, i legally own them both so why can i not put my own music on there??? It makes me miss my simple MP3 player where i just plugged it to my computer and copy/paste. It really makes me wonder why when i POD is so much more expensive why its so much more trouble and you have to pay to ask for help??? I really have enjoyed my macbook (After being windows used all my life), i love my i pad and i phone, and until now i adored my i pod, but if it's not going to let me listen to my own music and audio files i may as well throw it in the trash and go get a mp3 player, and warn everyone I know.     If there IS a way to copy my own music to the device then WHY IS IT SO HARD?? Just to make people pay to ask for help or what?
I am a loyal apple customer, All my devices are apple and until now i have been happy and willing to pay more for a good product. But i tunes is ridiculous! It's already synched things i didnt want synched and deleted things i didn twant deleted, and thats fine i told myself maybe im too dumb and dont get it. buT i've been trying all week and asked other peopel and still cant get this simple task done, and after purchasing their devices and recommending them to my friends, its a slap in the face to say they wont even let me ask a support question without paying forty bucks!  Thanks for nothing apple.
A very unhappy customer-- not just that i cant pplay my music and audio books, but that i cant even contact anyone for help without paying after i purcahsed four different products off them in the two years!

Answer 1

The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2