I have two strips of dead pixels ..

I have two strips of dead pixels, running vertically down the screen, 1 in the middle and one on the right hand side, what are they?

Your post reads as though a decode line may be inoperable.  If the iPhone is in warranty, return it to Apple for an exchange.  If the iPhone is not in warranty, return it to Apple for an out-of-warranty (ie. bring your wallet) exchange.

Similar Messages

  • Dead pixels appeared on my retina display. Can it be repaired?

    My MacBook Pro Retina is a little over 10 months old, and recently, two areas of dead pixels have shown up on the screen.  I have no idea what made them appear, as I baby this machine much more than my prior original MacBook Pro (7 mostly problem-free years!).  The one spot is a bright white when the screen is black, and the other is a smaller gray dot.
    I've tried to keep this machine as like-new as I can, and it doesn't go a day without getting a wipe-down from a micro-fiber cloth.  I keep it in an external shell, and it is never touched by by my kids.  Still, I somehow got these two areas of the screen that do not turn black.
    Is it possible to have the display repaired, or is this something I'm just stuck with?  I always get AppleCare with my laptops (out of paranoid fear), but I can't tell if something like this is covered.
    -- Len

    nbar wrote:
    I don't believe there is a minimum # of dead pixels, but mende1 knows better than I.
    Before I got my first Mac and while I was looking for more information about Macs, some websites published an Apple's "secret" document about dead pixels, and that's what it said (Apple did not replace displays with a "small" number of dead pixels even if it was in warranty, and some users have had this experience).
    As I told you, this may not be true and the display gets replaced, and also we do not know if that applies to the MacBook Pro with Retina display, but if the Mac has got Apple Care the display should be replaced

  • New iMAC 27" dead pixels

    i got delivery of my first mac, iMac 27" high spec machine and it had three dead pixels.. one phone call to apple and ivw got to say, there service is second to none.. straight away they arranged a second one to be made and delivered, and the first one picked up. i got my second iMAC within two weeks of the phone call.
    then the second one had specs of dust under the glass!!! Again, exceptional after sales and im sitting here waiting for my third iMAC to be delivered..
    half of me thinking am i being too fussy, but for the £2500 ive spent i expect perfection and apple agree.
    anyone who has these issues, if your patient like me, apple have made my problems simply stress free, and im praying the third one is perfect..
    my question.. am i being to fussy? three dead pixels , then dust under glass... i mainly do photographic tweaking on the imac so i hope you dont think so??

    hi mark wania, i dont think you are fussy. you have the right to ask for replacement because you pay everything for it. i dont see anything wrong. i have similar problem with dead pixels.
    do you know how much i have to spend for an iMac in Malaysia? you times the figure with 3.6. and that is about a month salary for a regular executive.
    i have spoke to JUDE on this issue. it is TOTALLY UNACCEPTABLE that apple support set a number of tolerable defect to them. they mentioned about at least 11 pixels to enable me to get a replacement. I am talking about product defect. it does not matter to me whether it is 11 pixels, 100 pixels or even 1. I pay for the price and I am expecting a good product and kind service.
    to me, apple should addressed this manufacturing or delivery issue properly.
    I have done what the support team asked me to do yesterday and it seems that this is nothing to do with software, drivers or even operating system. I am going to call for a replacement or repair tomorrow as i need to check other thing as well like iSight camera. it sounds like more and more people having defect items. those comments make me feels bad that I might have chosen the wrong computer manufacturer.

  • Dead Pixel Agony

    Hello Peeps,
        I just received T520 package today and my excitement suddenly turned to grief when I saw a bright glowing red dot on my screen. OMG... a dead pixel right out of the box! Did I just drop my hard earned grand that I have been saving for months on something that would bug me for the rest of the products life?
        I quickly searched Lenovo's dead pixel policy and almost fainted when I found out the unit has to have at least 3 dead pixels to be considered for replacement noooooooo...wahhhh....boohohoho..sob  
         Why did they ship out a unit with dead pixel??? I'm pretty sure it was NOT missed by QA because it glows like a laser beam in the dark and a dead pixel would not develop while in transit!
          I'm going to contact Lenovo post sales tomorrow and really hoping something can be done. I know some of you will consider this as another guy who got a dead pixel rant, but man, when someone spend this amount of cash, and I'm not rich, I would at least expect to receive a non-defective product. Oh Lordy, I should have trusted my instinct and buy something of this value in a brick and mortar store. Hoping for the best but this night would not be a pleasant one.
    Sigh,
    Jason
    Solved!
    Go to Solution.

    Update #1:
    So I called Lenovo After Sales and was given a Case# so I can return the unit for a full refund. That process went smoothly so props for Lenovo on that regard. Since I got a boost of confidence with Lenovo's customer service and also I really liked how the T520 keyboard feels like in my brief experience with the product, I went ahead and ordered a new one, not waiting for the refund on my other card which I calculated would take at the minimum of two weeks. Crossing my fingers that I would get a dead/stuck pixel free display this time.

  • 1 Dead Pixel

    Hey everyone,
    I bought a 16gb last week and yesterday I ran a video screen test to make sure all the colors were in order (luckily they all were), but as I was doing that I noticed that I have one dead pixel on the screen. Everything else on the screen seems to be perfect except that one little pixel. Is it even worth it going back to Apple and trying to exchange it, or will they even exchange an ipod touch for a new one over just 1 pixel? I never noticed it until I ran that screen test and I don't know if i will notice after a week or two if I don't think about it. I can't decide if its worth making a big deal over, but I did spend $400 on the thing. The only thing I am worried about is exchanging it and getting a new one that is even worse and have multiple stuck or dead pixels (or another worse problem) and then I have to go back again and attempt to get a new one.
    What does everybody think? Am I making a big deal out of a little pixel or should I try to exchange it?

    From what I've read it seems like a pretty good amount of them have stuck or dead pixels. I know having 1 isnt a huge deal, but its still more than 0. I'm worried that if they do let me exchange mine then I'll get a new one that has more than 1 stuck/dead pixel and that would be a step backward and a huge hassle to fix. But then yet again, it was $400...

  • Dead Pixels/Screen Cleaning Question

    Hello, this is a two-part question.
    First off, is it normal for a brand new (owned ~2 months) MBP to have a 3-4 dead pixels? Since I'm detail oriented and always carry around the cloth to lightly wipe away dust, they annoy the living crap out of me.
    Second, I was wondering if there was a more efficient way to cleaning the screen. With the cloth, I feel like I'm wiping around (rather than away) the oil making smudges "worse." This goes for my 27" imac as well. I should've known. Big screens, bigger smudges.

    I think this is an iMac G5. Or is it not? This is my iMac : http://images.google.com/imgres?imgurl=http://www.cheapest-ipod.com/images/new-i mac.jpg&imgrefurl=http://www.cheapest-ipod.com/%3Fp%3D39&h=942&w=1000&sz=86&hl=e n&start=2&um=1&tbnid=pnMEMdkRG81hnM:&tbnh=140&tbnw=149&prev=/images%3Fq%3Dimac%2 6um%3D1%26hl%3Den%26client%3Dsafari%26rls%3Den%26sa%3DN
    Please what should I do? Should I get new graphic card?

  • Any dead pixels on your Ipod screen?

    I had my ipod for 2 weeks now. Only thing that bothers me (when screen show dark background video) that there's a dead pixel on it. Does anyone else has a 'perfect' screen out there?

    Alan---
    I have had two iPod's: a 20 gig 3rd generation and currently own a nano! I love the both, and I have not had a dead pixel on either! I am very happy! I haven't heard of problems with dead pixels before...I'm sorry.
    Chris

  • Will they replace for a single dead pixel????

    My new macbook pro is beautiful. I would have to say it is one of the nicest laptops I have ever owned. I have two real complaints and one minor. Almost smack dab in the middle of the gorgeous display is a solitary dead pixel. At first I thought I could live with it but it has been two days and I unfortunately cannot. I am afraid that apple will not allow an exchange for this though, so I was wondering if anyone else has had a similar problem.
    The other complaint of note is of the very nice glass trackpad. While I really enjoy using it, mine is canted from flush on the left to a noticeable lower attitude on the right side. While this is something that I can live with, I just feel like when you drop $3000.00 on a laptop it is not to much to expect perfection in the product. This I doubt would be repaired and is a bit nicpickie.
    The other complaint is one that has already been posted about the screens hinge tension. I would have not noticed until I tried some alternate positions, such as in bed.
    If anyone could offer any advice or is experiencing similar problems please post. I am fairly new to apple products and am curious if it is even worth my time to call and try to find a solution.
    Thank you in advance.

    I believe you need to have 5 or more dead pixels to quality for a replacement. If you're not happy though, call Apple and ask for Customer Relations (bypass support). They will take care of you.
    For other people that want to check their screens for dead pixels, use PIXel Checker.
    http://www.macupdate.com/info.php/id/10793
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

  • Dead pixel on my mac book pro retina display

    Hi, i bought a mac book retina display and has a "dead pixel" I took it to apple's techical support (In Bogota-Colombia) and they told me tscrhat apple's warranty won't cover this issue..is that true? The sad thing is that I'm a designer and i bought this computer because of the screen,it has only 3 months and that dead pixel really bothers me and affects my work....what can i do?

    Because it must have more than 7 dead pixels, i'm searching for this policies but I don't find anyhting!

  • What is the minimum number of dead pixels?

    Hi. I recently purchased an Apple LED Cinema Display. It's very beautiful but i have found one dead pixel. The reseller refuses to change or fix it because they can offer assistance only for more than 4 dead pixels. I called Apple and they said me that "one pixel is accetable". In my opinion, aboslutely NO!
    Does anyone had his LED display changed with only one pixel dead or stuck?
    What is the minimum amount of defective pixels to ask for assistance? Some say 4, other 7...
    Thanks

    Apple replaced it. When I booked the appointment with my local Genius as requested a phone call prior to the appointment. During the phone call the Genius was very professional and courteous, and told me that he would be replacing it as an exception and that strictly speaking the 24" display could have up to 9 dead pixels before they would consider it a defect. Never mind this though as they did replace it without any hassle.

  • Dead pixel on mac pro retina

    Hi I have just noticed a dead pixel on my mac pro retina. I bought the machiene in 2012 when they came out. Does anyone have any suggestions as to what I should do? Id rather have it replaced than fixed as I havent had it long. I have 3 years apple care. Do you think this is possible?

    I dont think 1 dead pixel will warrant a replacement.  Only way to find out is to make an appointment at your local Apple store or AASP and have it looked at.

  • What is Apple's dead pixel policy for MacBook Pro 13 inch 2011?

    I have just noticed a dead pixel in my MacBook Pro 13 inch. Is it possible that i could have my Mac replaced? If not, what do I do and what is the policy? I do have Apple Care. Thanks.

    One thing I'm fairly certain of is that Apple will choose to repair the unit instead of replacing it. Since you wisely purchased AppleCare, they should repair it if you're in your 3-year warranty (and, obviously, you are).
    Good luck,
    Clinton

  • Macbook Pro Retina (2 or 3 dead pixels)

    Hello,
    My MBPR is around 8 months old and does have 2 or 3 dead pixels around the center of the screen. I didn't buy Apple care (i stil can) but i'm wondering if i even need it for a replacement/repair. Does Apple even does something with or without the Apple Care for only 2 or 3 dead pixels?
    I hope someone here got any experience in this.
    Cheers!

    The Apple warranty on the MBPr is one year from date of purchase so you are within the warranty period at 8 months.  Take the MBPr to an Apple store genius bar and discuss the display with the technicians and see what they will do about it.  Some have said that 2 or 3 pixels is below the threshold for service/replacement.  But you don't know for sure until you take it in and see what the techs will do about it.

  • Dead pixel mac book pro retina !!! Im very frustrated

    I'm from Brazil and I bought a mbp retina 13 2 month ago. I have now 2 dead pixels in my screen, and when I called to the apple assistance here in Brazil they told me that they can not fix the problem because I just have 2 dead pixel !!!
    I can not believe that is normal this situation
    How can I fix this problem ????
    Thanks
    Alex

    If it a retiana mbp And you can see the dead pixel on you screen. Then it is more then 1.
    You probly have 2 clusters of dead pixels.
    look at then throw a magnified glass, and you will see that it is 2 clusters of pixels. ring then agean and then them.
    I have a white dot in the middle of my screen. It may look like one pisel however when I look at it up close it is atshaly 5 or so.

  • Macbook Air - Dead Pixel

    I bought my early 2014 Macbook Air a little over 4 weeks ago, and I have just noticed a dead pixel in the middle of the screen. Will Apple fix this for free? I didn't buy my Macbook at an Apple shop, but at an authorized Apple retailer, so should I take it back to them for repair? Needless to say i'm a little frustrated with paying £1000 for a laptop to have a considerable sized dead pixel in the screen.

    Will Apple fix this for free?
    Only Apple can determine that. Read:
    About LCD display pixel anomalies for Apple products released in 2010 and later

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