I have unexplained charges on my credit card

I have two charges on my credit card from I tunes that I don't know what they are for

You should have gotten an Apple email invoice for any purchases.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 i have two charges on my credit card from itunes store

i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's. nor do i have a iphone.
<Edited by Host>

Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

HT201272 I have 3 charges on my credit card same day same time. How do I find out what they are for?

I have three charges on my credit card from apple, same day and same amount. How do I find out what these are for?

You should receive an email receipt for any purchase (though it may not appear immediately, mine sometimes appear the following day).
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you could contact iTunes Support and ask if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a charge on my credit card that I have not authorized

I have a charge on my credit card that I have not authorized

If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this

Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks

These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/

HT1918 Someone Hacked my account and now I have many charges on my credit card. How do I get to talk to support about this?

My account seems to be hacked for I have over $200 in charges on my credit card that I didn't create - how can I get those stopped or cancelled and my money back?

I had this happen, itunes won't do anything. You have to claim it through your credit card and change your itunes password. I was able to cancel some pending orders but itunes support was not able to help at all. It took them three days to respond. I was also able to change the shipping address on an order and send it back.

I have some charges on my credit card and I didn't charged those charges

I need help with some charges that were charge in my credit card that I didn't puerched

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I have a charge on my credit card from Itunes for $15.96. I believe is for the Date plan on my Ipad. I did not authorize this charge.

Please tell why a charge on my Credit Card for $15.96 on 4/26. I didn't make any charges to itunes for that amount.

Look at your purchase history.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers

HT3702 I have a charge on my credit card and i never purchase anything i have seen this now 2 times not happy

Hi
I have gchare on my credit card of 26.55 and i never ordered anything this is the second time i have seen chages and i never order I tunes
Tks
JIM.G

As far as I know... There is no Phone number for iTunes... If you like... Contact AppleCare in your location.
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Contact USA
http://www.apple.com/contact/

HT1918 I have a charge on my Credit card that i have no Idea what it is for. I never bougt anything that is 80.99

I have a charge on my CC that i have no idea what it is for. 80.99 ?

Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you can't find the charge or don't recognise it (and nobody else has access to your account or devices) then you can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 i have an unexplained charge on my credit card from itunes

for the last several months i have received an itunes charge on my bank statement..different amount each time? i have not purchased anything

You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes (you don't have any auto-renewing subscriptions) ? If you can't find the charge or you don't recognise it (and nobody else has access to your account or devices and made it) then try contacting iTunes Support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing shows on your account(s) then you may also want to contact your card issuer

HT3702 I have 9 charges to my credit card totalling over $200 for free apps. How do I get itunes to refund my card?

this is not authorization holds, this is money coming out of my checking account charged by itunes for apps that were supposed to be free.

Some apps are free to download, but they then allow you to make in-app purchases in them (you can turn that off via Settings > General > Restrictions) and/or have auto-renewing subscriptions. Have you checked to see what the charges are ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for seeing if you have any auto-renewing subscriptions, and for managing and stopping them : http://support.apple.com/kb/HT4098
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have unexplained charges on my credit card

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