I have uninstalled and reinstalled, but still get the same error message about profile missing or inaccessible--what do I do now?

When I opened the profiles folder there were folders missing (less folders than were shown on the help page). I tried using a restore point, but that did not work either. I don't know what else to do. :( I cannot access the manual fix steps because the browser will not open, so that is useless information.

See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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