I have uninstalled and reinstalled Firefox, but it will not start up upon clicking
Firefox will not start up. I have uninstalled, reinstalled, done a system restore, and nothing works. I can use Internet Explorer, Google Chrome, and it works fine, but all of my saved information on Firefox is not available.
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
Similar Messages
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I have uninstsalled and reinstalled firefox but it will not launch 3.6.1
I have uninstsalled and reinstalled firefox but it will not launch 3.6.1
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.
I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials. -
itunes will not work
Hey ssands0611,
When you uninstalled and reinstalled, did you use this article?
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you haven't already done these steps, this section contains information that might help your situation:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article helped at all.
Welcome to Apple Support Communities!
Best,
Delgadoh -
I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I want to change my email for creative cloud, and have uninstalled and reinstalled cc, but it hasn't changed yet! How can i change my email??
Change Account https://forums.adobe.com/thread/1465499 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
unable to play video on www.iranibash.com, it says that MS Silverlight is not installed. But it is installed and works with IE9. I have uninstalled and reinstalled the plugin but it still says it's not installed in Firefox 5. When I try to install it, it says installation failed.
Forgot to mention that it won't play Netflix either.
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I have updated all plug-ins, uninstalled and reinstalled firefox, sent numberous crash reports, Firefox is still crashing when I open it. Can you help? Here are the crash details:
AdapterVendorID: 1002
AvailableVirtualMemory: 2041921536
BuildID: 20110615151330
CrashTime: 1309523341
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1309179293
Notes: AdapterVendorID: 1002, AdapterDeviceID: 5b62, AdapterDriverVersion: 8.162.0.0https://crash-stats.mozilla.com/report/pending/40811976-6063-4df1-b2ba-b82972110929
https://crash-stats.mozilla.com/report/pending/1f1e849a-240e-4017-bbfc-485832110929
https://crash-stats.mozilla.com/report/pending/2b3b5fc3-f3ed-47df-aa8e-293452110929
https://crash-stats.mozilla.com/report/index/bp-9156003e-2cd4-488f-a6fb-195ff2110930
https://crash-stats.mozilla.com/report/pending/7bc611b9-6d9d-4a4e-a32d-443ba2110929
https://crash-stats.mozilla.com/report/pending/477fda1b-b03b-469e-ad85-878282110929
https://crash-stats.mozilla.com/report/pending/4983f2ce-592c-4963-bcf5-319bb2110929
https://crash-stats.mozilla.com/report/index/bp-25958efc-bef3-4366-a857-1cfa92110930
https://crash-stats.mozilla.com/report/pending/881f2ee5-0b3c-4470-8590-401572110929
https://crash-stats.mozilla.com/report/pending/7f30c50f-833e-41d3-946e-e66d62110930
https://crash-stats.mozilla.com/report/index/bp-51bb0656-a417-42ff-87fb-b72942110930 -
EVERYTIME I TRY TO USE FIREFOX IT CLOSES IMMEDIATELY. I TRIED TO UNINSTALL IT BUT IT WILL NOT UNINSTALL. WHEN I TRIED TO RE DOWNLOAD IT AND RUN FIREFOX 4.0 IT WONT DO IT CAUSE IT SAYS ITS STILL TRYING TO DELETE THE OLD ONE AND KEEPS RESTARTING MY COMPUTER WITHOUT DELETING IT OR INSTALLING THE NEW ONE.
I would expect wording related to connection, but see
http://kb.mozillazine.org/Firewalls -
I have tried installing and reinstalling the browser but it does not work.
What do I need to do in order to install as new and so I can set up my new master password or recoup my old one?hello lmoncada, for instructions please refer to [[Reset your Master Password if you've forgotten it]]
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Firefox randomly closes every time I go to do something, like use Google or Yahoo (it will NOT close if I let it linger). It would also close immediately when I tried to use a hyperlink through Word. When I go to open it back up, it will say that it cannot restore the previous session and there are no crash ID's of any kind.
I have no addons or extensions, and thus they cannot be causing this. I've uninstalled/re-installed Firefox, Shockwave, Flash, and Java. I've wiped my cookies and history. Nothing works. My other two browsers, Internet Explorer and Google Chrome, are working fine.
What could be causing this?You can try to do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I have lost all of my most visited websites, bookmarks, and all other data due to reinstalling firefox. I have some files in the Mozilla Firefox folder (C:\Program Files\(x86)\Mozilla Firefox) but none of them are able to be opened when I click Firefox>Bookmarks>Import and Backup>Backup. Is there any way to get all of my information back?
IOBit's software is worse than useless and shouldn't be used. Use Window's built in uninstaller for all install/uninstall processes
Firefox data is saved in your user files, which aren't saved via restore points, so if the information is not there (the article I linked to above would help you find it) then it looks like it was lost because iobit didn't give you an option to save your files. Unless you have a backup of your data somewhere.
You could try a file recovery system, but if you've made changse to your computer since uninstalling (like installing new software, restarting your machine even) it's most likely not going to work. -
see above question
Please follow instructions here to ensure a clean installation.<br><br>
#Use Internet Explorer to download Firefox 5.0.1 from this link: [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 5.0.1] and choose "'''Save'''" when you see the prompt. Then save it to your desktop. ''Do not choose "Run"''.<br><br>
#Then go to "Programs and Features" in Control Panel, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').<br><br>
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br>
#Finally run the installation file you downloaded to the desktop earlier.<br>
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br><br>
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