I have uninstalled, downloaded latest and installed but it still doesn't work. Why are there still files leftover even after manually removal whatever I could?

I am a Windows 8.1 user. I have followed instructions found online. But still nothing works.
McAfee is still saying Firefox is untrusted and will not run it.
I have managed to delete some folders containing Firefox but there are some still remaining.
Why?
There was never a problem before today.

Hi, [https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer this article] will help you to completely remove Firefox.
You should ''only'' download Firefox from [https://www.mozilla.org/en-US/ Mozilla.]
If McAfee is still not allowing it, you may need to look at the settings within McAfee.
Hope that helps.

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I have many download app and game but these app and games are not install on my ipod show me the error "an unknown error occurred (0xE8008001)" What can i do please solve it

I have many download app and game but these app and games are not install on my ipod show me the error "an unknown error occurred (0xE8008001)" What can i do please solve it

download apps and go to this http://www.apple.com/support/ipod/five_rs/

I can't open Lightroom files in Photoshop CC 2014. When I Right Click and select Edit In Photoshop CC 2014 nothing happens. I have uninstalled CC 2014 and Lightroom but no change.

I can't open Lightroom (5.7.1) files in Photoshop CC 2014. When I Right Click and select Edit In Photoshop CC 2014 nothing happens. I have uninstalled CC 2014 and Lightroom but no change.

What happens if you start up PS CC 2014, first, and then try the Edit In?
Here are a few things to try related to a similar, but not exactly the same problem:
http://helpx.adobe.com/x-productkb/multi/edit-photoshop-command-missing-photoshop.html

When i plug in my iphone to my macbook it says i need to update itunes to 11.1 but i've already downloaded it and installed it. it still says that i need to download iTunes. what do i do?

when i plug in my iphone to my macbook it says i need to update itunes to 11.1 but i've already downloaded it and installed it. it still says that i need to download iTunes. what do i do?

Hi conor1221!
You will probably want to download the newest version of iTunes (iTunes 11.1) directly from Apple and install it on your computer if you are having issues updating. The link for the download can be found here:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities!
Cheers,
Braden

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

My safari,4.1.3 on the bottom says cancelled opening page. have cleared the cache,and reset but it still does it on some pages,not all. Any ideas

My safari,4.1.3 on the bottom says cancelled opening page. have cleared the cache,and reset but it still does it on some pages,not all. Any ideas

It's possible that the pages you are attempting to open simply won't work with that old web browser.
If you're using Mac OS X Tiger, update to the latest version, which is 10.4.11. (You might be using that already. Your profile says you're running 10.4.1, but I bet that's just a typo.)
Then get the latest version of Safari that will run on Tiger. (And... you have that already: 4.1.3.)
You might try a more modern browser designed specifically for your current OS. That would be TenFourFox.
Information on TenFourFox:
http://en.wikipedia.org/wiki/TenFourFox
Download TenFourFox here:
http://www.floodgap.com/software/tenfourfox/

HT202358 i have already downloaded the iPhoto 11 but when i try to pull up an old photo file its saying i need to prepare the library ? HELP !!!!

i have already downloaded the iPhoto 11 but when i try to pull up an old photo file its saying i need to prepare the library ? HELP !!!!

I upgraded Yosemete my Iphoto was upgraded I chose the wrong library, apparently I have more than one, so I followed the directions on the upgrade and no luck I cannot open my Iphotos unless I go through the search mode and find the file, otherwise it will not let me switch between libraries...So frustrating on a mac less than a year old GRRRR!

I have an Iphone 3GS and the app for Facebook doesn't work anymore...

I have an Iphone 3GS and the app for Facebook doesn't work anymore since last update made yesterday.
How can I restore it without the last update?
Or, what can I do to have the Facebook back again on my mobile?
Thank you for your help.

Hi Ricoco,
I too had exact issue what you were experienced, then I went to Apple autorised service center and submitted my earpods, their it worked with all versions of Apple iphones, but it didn't worked on my 3gs. The service technician suggested for OS upgrade.Then I came home and I took the backup and upgraded 5.1 to 6.1 as he suggested, also it didn't worked. I was totally frustated and suddenly I got an idea!. What a funny thing here is, a safety pin resolved my issue, I took out all dust which was there in the jack hole. Then I check my earpods, it was amazing you know..MY EAR PODS WORKED!.
If you still have this issue, I hope this will help you.
Umesh

Firefox updated, Video download helper no longer works, no error msg. I have uninstalled both Firefox and VDH, reinstalled, VDH still does not work, Why

Video Download Helper does not work after most recent update. I have cleared cache and cookies, uninstalled both Firefox and the helper,that has not corrected.When Firefox does an update are the "vendors notified so they can see if their product needs changes in order to be compatible? This may sound like a stupid ?, but it makes sense tome. Telling me to download something else, in my eyes is not REALLY solving the problem.

Don't uninstall 36. Just download and install 35 over top and you don't lose any data. I already did and everything works just fine. But I did remove VDH first.

Yosemite requires an update to JRE 8.0. I downloaded and installed but it still gives a message to download an install.

After updating to Yosemite I keep getting prompts to update the Java Run Time Environment to version 8. After downloading and installing the update I am still getting the message as if the JRE is not there. Also, I cannot find it in the Applications Folder.
Help.

You might try installing the JRE7 version. JRE8 is the latest version but there seem to be problems. See the thread at https://discussions.apple.com/thread/6618044
The JRE7 install is a manual one (see link in that thread).

I have done an erase and install but my printer is there

Hello all,
I have installed Leopard with an erase and install and come across that there is some printer information. Automatically, Leopard has the Photosmart C6100 as the printer and I cannot remove that. Why is that?
Thank you

After the Leopard install, Leopard looks and configures any USB or Bonjour compatible printer. This is very efficient and a time saver. It detected yours because you must have that printer connected either through USB or Bonjour. What's the matter with that?

When I go to buy a movie on netflix, with apple tv, it keeps telling me to go to the iStore and update my payment information. I have done this over and over, but it still keeps doing that. Any ideas?

When I use netflix thru apple tv, and want to buy a movie or tv show, it keeps coming up with the message to go to iStore online and update my payment information. I have done it over and over again and even deleated the info and re entered it. Still keeps coming up with the same message. Any ideas??

Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support.

I have to turn off and on Home Sharing for things to work, why?

I have three AT2 (latest firmware) in the house, all on wifi through an airport extreme. I have a windows 7 box in the basement hardwired to the airport extreme as the server. Everything is fine until i either restart the windows 7 box or restart itunes. When ever i have to do either, i have to goto the at2 and go into home sharing setting and turn it off and then back on for my library to come up. It works almost everytime but its a little annoying considering it has to be done on all three at2. I dont have a problem with it as much as my kids who are too young to firgure it out. But once i do turn it off and then back on, everything is fine until the next time i either restart the windows 7 box or restart itunes. Any ideas?

in addition, check out this link:
Troubleshooting security software issues
as well, see this discussion concerning bonjour being a possible culprit.

My back/forward buttons don't work - have done 'reset toolbars and controls', but they still don't work

When I downloaded the latest version I got a new screen with the orange Firefox tab at the top. That was fine, I could find what I wanted, but back/forward buttons didn't work. I checked the help section and went right through the suggestions down to 'reset toolbars and controls' - this did reset and I lost the orange box - that doesn't matter, but the back/forward buttons still don't work.

Do you have more than one tab open? If you didn't go to another site in a single tab, then yes, the buttons will be greyed out. If you went somewhere in another tab, then those sites should be accessible by right clicking either button.

Downloaded iLife and installed it to get iDVD. iMovie working, Garage Band not installed and my working iPhoto stopped working. Icon where iPhoto used to be now has a white circle with a line in the middle and error message saying that it is damaged.

OS X 10.8.4 (12E55)

Welcome to Apple Support Communities
Your MacBook Pro came with iPhoto, iMovie and GarageBand, and what you did is to install iLife from a DVD having these applications from the Mac App Store.
What I recommend you is to delete the iPhoto, iMovie and GarageBand copy you have. To do it, open Finder, select Applications in the sidebar and delete them. Then, open the App Store, go to Purchases and download iMovie, iPhoto and GarageBand. iDVD will be working after doing this

I have uninstalled, downloaded latest and installed but it still doesn't work. Why are there still files leftover even after manually removal whatever I could?

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