I have updated Adobe Flash as you reccommend, but still cannot see videos. I have followed your instructions but not having any luck. help.

Videos qit working on my computer. It was suggested to update Adobe. I have saved it and ran it but nothing happens. How do I get it back working. Not very good when things dont go right. Have looked at your help pages and nothing has helped. Thanks.

I think that means your Flash player is installed and working. But why not on popular sites? Hmmm... to see whether an add-on is at fault, you could try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, close Firefox, hold the Shift key, and restart Firefox in
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does YouTube work in Safe Mode? If so, a conflicting add-on is the most likely culprit.

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After downloading the latest flash player as requested, I still cannot see videos on websites.

I have been trying to watch videos on some websites and I have downloaded the latest version of flash player as requested and I still cannot watch the videos...I get the same message that I need to download the latest version of flashplayer.

Thanks for posting back. If disabling hardware acceleration resolves the problem, you might be able to update your video drivers and re-enable it for better performance.
Windows: how do I update the device driver for my video/display adapter?
How do I disable or enable hardware acceleration?

I am a Macbook user Lion OS X-have been using Target, Walgreens, Shutterfly, etc for 5 years. Recently cannot use any of these photo developing websites because of the "Plug In Failure" error. Have updated adobe flash..still to no avail. Suggestions?

I am a Macbook user Lion OS X 10.7.5 …have been using Target, Walgreens, Shutterfly, etc. for 5 years with photo developing. Recently cannot use any of these photo websites because of the "Plug In Failure" error..which I have never had. Have updated adobe flash player..still to no avail. Suggestions? Thank you.

You need to do a "clean install": http://forums.adobe.com/thread/1267823
That'll remove the old plug-in completely.
Works 99% of the time.

I have updated Adobe flash plug-in but it continues to crash. It has crashed on me over 3 times in the last hour; why is that? Is it firefox?

I have updated Adobe flash plug-in more than once, but it continues to crash. It always does it right in the middle of a game or something I'm playing. Now, I pay real money to play these games so that I can purchase certain things, so this is now frustrating me. If it's firefox that keeps adobe crashing please let me know so that I can go back to using internet explorer.'''bold text'''

James j,
You have a different problem. Your screenshot shows "The Adobe Flash plugin has crashed".
See [[Plugin crash reports]] and [[The adobe Flash plugin has crashed]]. If you need more help you should [[ask a question|ask a new question]] (start a new thread).

I am having trouble watching videos and movies. I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed?

I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed? How do I fix it? PLEASE HELP!

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

I get a 'blocked plug in' message when trying to view video. I have updated adobe flash, and have enabled

I get a 'blocked plug-in' message when trying to view video, such as youtube. I have updated adobe flash, and have enabled plug-ins - still doesn't work.

Hey reslosson,
The article linked below provides more information about the blocked plug-in alert that you are seeing and will walk you through the process of changing the security settings in Safari.
Safari: "Manage Website Settings…" lets you enable the Java web plug-in website-by-website
Cheers,
-Jason

I have update adobe flash, and it still crashes, why can't y'all fix the problem?

everyday sometimes 3 or 4 times firefox crash....i have updated adobe flash.....

Mozilla doesn't make Flash, Adobe does, so it's up to them to fix their stuff.
I'm still using Shockwave Flash 10.1 r53.64 and don't have the crashing problems that to two newer 10.2 and 10.3 versions are having. But I am using WinXP, not Win7, so YMMV.

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500

You just changed Contacts in GMAIL and I cannot restore my contacts from the previous version. I followed your instructions but it did not restore close to 500 contacts that i have which are in the Other Contacts area.

Hi robertsjohn125,
Contacts are not managed in Firefox, unless you are taking about Firefox Desktop and Firefox Hello?
Where do you manage your contacts, this might help direct you to the correct support.

HT201210 hello! I'm trying to downgrade from ios6 to ios 5.1.1 on my iphone4s by my imac...I've followed your instructions but didn't match!answer that he can't restore it! Could you help me?

hello! I'm trying to downgrade from ios6 to ios 5.1.1 on my iphone4s by my imac...I've followed your instructions but didn't match!answer that he can't restore it! Could you help me?

Hank did Google maps give you turn by turn functions NO
Are the new maps complete far from it but they are based on crowd technology -IF you have information for your locality share it and it will be added to the servers.
Yes its 1.0 software but it WILL get better as the data base builds.
Further Apple were paying license fees to competing Google that they don't now.
The GPS, and raw data from TomTom that powers the new Maps are actually quite accurate.
If you want to see street view you still can by adding a link/home icon after visiting
http://www.viewstreetnoflash.com in safari on your iOS device.
Turn by turn is NEW and free to use functionality within Maps and that was NOT in Google Maps.
Prior to you had to spend £50+ on a decent (Still do really) TBT app from Garmin or Tom Tom.
In the apps store there are 100s of Mapping apps covering a multitude of countries and regional transportation systems around the world.
GPS and walking maps are also available.
You have lost nothing really other than Street View natively.
However imo I do think flyover, and similar technologies seen competing Bing and even Google Maps looks good but is actually functionally useless.

I have updated my flash player and I am still promoted to update to the latest version to run a spec

I have update my flash player but keep getting prompted to indtall the latest version. I am unable to run a program for my kids homework (classzone.com). Why?

Flash Player Help | Installation problems | Mac OS
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium

I have a MacBook Pro running OS X Version 10.68.8 I have download adobe flash several times and I still receive message Block plug in

I have downloaded Adobe Flash and I am still getting message Blocked Plug In

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.   Click Safari in the menubar and select “Quit Safari”.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins/ Enable Plug-ins
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I have downloaded bluefire reader and adobe but still cannot see the booke that I borrow. They get downloaded and registered, but I cannot see them anywhere. Can anyone help? Regards from Susanne

I have downloaded bluefire reader and adobe and have registered correctly. I can borrow books from my library and they do get downloaded, but I cannot see teh in bluefire reader. Can anyone help me? I do not think that I did anything wrong.
Regards from Susanne, Denmark

Please authorize ADE 3 with same credentials that you used with older version of ADE

Hi all. I have upgraded to 10.6.8 Snow Leopard on my Mac Pro but still cannot connect to App store to upgrade to Mountain Lion. Any advice?

Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?

Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
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Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1.

I have an Epson NX420 printer/scanner, and I keep getting a message on the scanner, saying that there is a communication error, check the connection. I am not having any luck scanning my pictures into the computer.

I have an Epson Nx 420/printer/scanner, and I keep getting a message that says there is a communication error. Check the connection [W-61}. I have the snow leopard operating system Mac OS X 10.6.8 I want to scan my pictures into iphoto. Can someone please tell me what I am doing wrong. Thankyou.

Make sure you have updated all of your scanner drivers. Check Software update and check with Epson tech support.
Not sure if the Gutenprint and Gimp-Print for Mac OS X (10.2 and later) drivers deal with scanners. Read the info on their website.
Check Apple's Knowledge Base for Snow Leopard & Lion Printer solutions and suggestions for scanner troubleshooting. Especially if you have an all in one.

TS3888 I have an iMac and I am trying to connect to wsbs 2008. i am not having any luck any ideas?

I have an iMac and cannot access my office computer running Windows Small Business Server 2008 through Remote Desktop. Any ideas?

Hi, do you know it's IP? Can you ping that?
Might give a try with the free
logmeIn...
https://secure.logmein.com/products/pro/register.aspx

I have updated Adobe Flash as you reccommend, but still cannot see videos. I have followed your instructions but not having any luck. help.

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