I have updated itunes but now phone and ipod will not connect to pc - message reads apple mobile device service not started
i have updated itunes and cannot connect devices - apple mobile device service not started?
Hello there, mikemason5.
The following Knowledge Base article provides some great troubleshooting recommendations:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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I am trying to transfer my music to my iphone. I have done this many times before but today I am getting a message stating that my Applie mobile device service has not been set up. Could someone help me?
Hey Patsy,
This is a pretty simple issue to fix.
For Windows 7 or Vista: Start> Search for 'Services'> Select the Services that shows as a Program> Click on Apple Mobile Device> And then press Start.
Windows XP> Start> Control Panel> Administrative Tools> Services (You may see this on the first Control Panel page depending on which view it's in)> Apple Mobile Device> Start the service.\
Regards,
ThatGuy -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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I have updated itunes but now it gives an error r6034 (runtime error) and itunes doesn`t start
I have updated itunes but now it doesn`t start. I have removed all apple components and reinstalled itunes, but gives the same error: r6034 Runtime error.
Now i cannot use itunes. Anybody can help me?
Thanks in advance.Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes became corrupted. I tried to upgrade to a new version, but things only got worse. Some of the error messages I received:
APSDaemon - Unable to locate component
This application has failed to start because MSVCR80.dl was not found. Rinstalling the application may fix this problem.
So, I deleted my downloads and past attempts and any .dl files I had and tried again. Now I get this message:
Today: Apple Mobile Device failed to start. Make sure you have sufficient privileges to start system services.Hi ahhan13,
Welcome to the Support Communities!
The article below may be able to help you with this.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
- Judy -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Help! When I clicked on iTunes it came up with an error, I deleted iTunes and now when I try to re-download it, it tells me 'apple mobile devices' failed to start- what do I do!?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
cannot install itunes I get a message that apple mobile device failed to start.. verify that you have sufficient priveliges to start system services
Hello, Edward.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H. -
ITunes on new computer says Apple Mobile Device service not started
I purchased a new computer and transferred my data via external hard drive without any problems. Just downloaded latest iTunes. Now when I plug in my iPhone or iPad the message "This iPhone (iPad) cannot be used because the Apple Movile Device service is not stated" appears. Both devices are in perfect working order and have been for more than 8 months.
Any help would be greatly appreciated!!Windows XP
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Choose Start > Control Panel.
Inside the Control Panel, open Administrative Tools.
Open Services.
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device. -
Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started".
I need help, because i'm enable do download the new update.
ThanksType "Apple Mobile Device service" into the search bar at the top of this age by "Support" and read the resulting help articles.
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I try to sync but get message apple mobile device service not started?
I try to sync but get message apple mobile device service not started now what?
Here a link on how to restart AMDS on Windows
http://support.apple.com/kb/TS1567 -
When trying to sync my iPad to iTunes, I get the message that iPad cannot be used because Apple Mobile Device Service not started.
If you are on a PC then there are instructions here for starting it http://support.apple.com/kb/TS1567 . If you are on a Mac then see this page http://support.apple.com/kb/HT1747
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i'M TRYING TO UPDATE MY VERSION OF ITUNES. i GET A MESSAGE THAT MSVCR80.DLL IS MISSING AND THAT I NEED TO REINSTALL. wHEN I DO THAT, I GET A MESAGE THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,http://tinyurl.com/3hs3g2u
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