I have updated my apple tv 2nd generation to the latest software but it shows the itunes symbol with the usb. Anyone know why this might be? Thanks

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.

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I have downloaded the latest software but it has set my phone to the incorrect time, 8 hours earlier than it is so alarm didn't go off this morning as I hadn't noticed! Won't let me change time. Apps look like cartoons designed by a child. V unhappy

I have downloaded the latest software but it has set my phone to the incorrect time, 8 hours earlier than it is so alarm didn't go off this morning as I hadn't noticed! Won't let me change time. Apps look like cartoons designed by a child. V unhappy

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

Ibooks author is continuously deleting pages from my book until i'm left with nothing, does anyone know why this is or have the same problem?

ibooks author is continuously deleting pages from my book until i'm left with nothing, does anyone know why this is or have the same problem?

What are you doing BEFORE the pages start deleting?

Im getting backup corrupt after being told by apple to go to 6.1.1 due tothe known battery issues. Anyone know why this might be happening?

Hi all, I recently went to 6.1 and immediately experienced the well publicised issue with battery drain. Rang Apple, followed their recommendations, perform backup, then wipe the phone, then set up as new on 6.1.1, drain battery to zero, then charge for 8 to 10 hours. Then restore from backup. Except first time doing it it said that there was not sufficient memore on the PC, (12gig is free), and now its saying itunes could not restore as either the backup is corrupt or not compatible with the iphone bing restored, thats not the case as its the same iphone. Does anyone have any thoughts or am i in trouble!!

If the backup is corrupt, there is nothing that can be done with that backup.
Restore as new.
All of your content should be in iTunes, simply sync it back.

I read that the apple tv 2nd generation output resolution is 1080p but the one i have only list up to 720HD my Tv is a Sony KDL-42EX440 capable of 1080

I read that the apple tv 2nd generation output resolution is 1080p but the one i have only list up to 720HD?
my Tv is a Sony KDL-42EX440 capable of 1080

No, second generation AppleTV outputs 720p HD only, the 3rd generation outputs 1080p.
2nd gen can decode 1080p in theory but the output resolution maxes out at 720p.
If it's any consolation AppleTV 2's can fetch good 2nd hand values compared to ATV 3's.
AC

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content.

I got a new iphone 4 today. I have updated my itunes to the latest update but my itunes won't sync with my iphone. Does anybody know why this might be?

I got a new iphone 4 today. I have updated my itunes to the latest update but my itunes won't sync with my iphone. Does anybody know why this might be?

Also, See Here for Getting Started...
http://www.apple.com/support/iphone/getstarted/
iPhone User Guide

Ever since i updated my 4th generation ipod touch software to 6.0.1 it keeps shutting off for no reason. anyone know why it might do this?

ever since i updated my 4th generation ipod touch software to 6.0.1 it keeps shutting off for no reason. anyone know why it might do this?

If the reset does no work
Try:
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Maybe the replacement is defective.

I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?

I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?

How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

I have an iphone 3GS. i updated it to the latest software but it can not read the sim card plse help me

i have an iphone 3gs that i updated thia evening to the latest software but the problem it could not read the sim card plse any help

Your iPhone was hacked to unlock it. Now that you have updated it has cleared that hack and is locked with the original cell provider. Call AppleCare and give them the model and serial number and they can tell you the cell provider it is locked with. Then contact that cell provider and see what their unlock policy is and if you qualify.

HT201210 Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

If you have a 1G (first generation) iPod touch then it can only go to iOS 3.1.3. To identify yours:
Identifying iPod models
If you need a higher iOS, you will have to get a newer model iPod.

I had updated my credit card details online this morning, and my credit card had been charged four times by ITUNES NZ CORK IE, anyone knows why this occurred

i had updated my credit card details online this morning, and my credit card had been charged four times by ITUNES NZ CORK IE, anyone knows why this occurred

Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
So the first piece of advice is to make sure you have a back up of everything.
You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
Here's the link for the US. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
As for MS Office, you will need the original disk that it came on to reinstall it.

My apple tv, when connected to the television, will only show an itunes icon with a usb cord

My apple tv, when connected to the television, will only show an itunes icon with a usb cord. I don't know whay to do?

Don Sullivan wrote
"Same thing just happened to me. There was a software update available, it installed the update and then died with that visual on the screen. Reset doesn't work and it won't even show up in iTunes to try and do anything with it. I think they just bricked it on me."
Same thing just happened to me too...
I did an update a couple of days ago: and it seemed to be working fine. Just did another update today: got a flashing light, sometimes a blank screen, and sometimes the itunes logo / USB symbol...

HT4972 I try to turn it on, it shows the apple icon and then immediately shows an itunes icon with a usb plug. Help!!!

I just updated my iphone 4 with iOS and now my phone will not turn back on! When i try to turn it on it shows the apple icon, then immediately shows an itunes icon with a usb plug! Help!!!

Try Here > http://support.apple.com/kb/HT1808

I have updated my apple tv 2nd generation to the latest software but it shows the itunes symbol with the usb. Anyone know why this might be? Thanks

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