I have updated my ipad 2 and it has shut down completely and won't do anything ! Help
I have updated my ipad 2 and it has shut down completerly I can't even switch it. any ideas???
Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
4. Ignore the red slider
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I have updated my iPad to IOS 8.1.2. And now I cant watch any videos anymore. Not on Facebook, YouTube, etc. How can I fix this?
We also want your phone to work the way it should be working for you.
How long does a charge last since the update?
Have you reset the network settings? Settings>General>Reset>reset Network Settings>Enter 4 digit passcode>Reset Network Settings
TamaraH_VZW
Follow us on Twitter @VZWSupport -
I just got the iphone 6 and it has shut down on me 6 times this morning on its' own. I get a red screen, then the phone shuts down. HELP. It started to happen out of nowhere. The screen goes red, and it shuts down. I manually restart it - and it shuts down again.
absolutely the same issue with apple logo / red screen and looping on iPhone 6 16gb purchased 3 days ago in Moscow. first i was so happy to have it and now its a brick. also noted the brightness drop outs 1 day before it started. after chatting with apple support:
- we've tried to go for recovery with iTunes. didn't work
- advised on go for warranty replacement by Apple Support chat
- found local Apple Service Provider. gonna go tmrw. -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have updated my iPad 1 to iOS 5.1.1. Now I cannot email from pages . Cannot anyone help me please ?
Hi Lila,
Bring up the document you want to email, and tap the wrench in the upper right-hand corner. Under that Tools icon you will see several options, select Share and Print.
Select Email Document
Then select the document format you wish to send the document in: Pages, PDF, or Word
Tap on one, and the document will format into that selection, and then take you to a blank email page with the document attached and ready to go!
Hope this helps!
Cheers,
GB -
Since I have installed Lion my computer does not shut down properly. I sometimes cannot eject a flash drive or eject a disc and my LR and photoshop constantly crash. I ran all the updates. Any suggestions? I purchased the upgrade online so I dont have a disc to reinstall it.
If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful. -
I have a white screen on my iphone 3G since last night.. I tried a holding home and on/off buttons down but it won't switch off - help
Apparently, this is caused by a loose connection between the "guts" of the phone and the LCD screen. While it only displays white, the touch screen will still operate correctly - so if you know where to swipe, you can still power it off or unlock the screen, or touch to answer a call or etc.
With my phone, pinching the top right corner near the power button while pushing the home/power button to wake up the phone, seems to tighten the connection enough for it to work. I have not had to maintain the pinch after waking up the phone, but I do have to do it each time I unlock the screen. I have gotten by for about 6 months so far, and hoping the iphone 5's come out soon!!
Gaila -
I am getting this error message every time I turn on the computer. I have the Airport Extreme wireless router. This has been occuring for the last 2-3 months. I have been to the support page and downloaded current versions and updates. I don't think I have a firewall ( I have AVG virus protection). Also, the scanner part of my printer/scanner/copier has not worked since we installed the router. Help!
The modname is mDNSResponder
The modver is 2.0.4.0
2.0.4.0?
By way of experiment, try installing the latest version of iTunes for Windows:
http://www.apple.com/itunes/download/
That should update your mDNSResponder to version 2.0.5.0 ... with the newer Bonjour componentry in place, do you still get the error when switching on the PC?
If so, is the modver being shown now 2.0.5.0? Or is it still 2.0.4.0? -
As of yesterday, my Iphone 5 has started to shut down on its own. Batterys shows healthy charge and I'm yet to witness the shut down. I use it for a bit as normal, put it in my pocket and when I take it out again, it has switched itself off. I have tried a soft reset (Home and Power button together) and this hasn't solved the problem. Warranty ran out last week! Would a factory restore solve this perhaps?
Random iOS device shut down is a very common issue, this issue will be resolved in iOS 7.1 (which will be released by MID March'14). But restoring your iPhone will help. Check how to do it here: http://support.apple.com/kb/ht1414
Cheers! -
Shuts down completely and randomly
Hi. I recently purchased this iMac thru eBay and the seller accurately described the fact that it shuts down after a while. Everything runs perfectly until without any warning, I'm looking at a blank screen. I have put in a brand new battery as the clock was defaulting to 1970. My other 2 G3 iMacs run in the same room, from the same power point just fine.
All suggestions gratefully received.There are three possibilities that I see here:
1) the iMac could be overheating. this is not common, but the iMAc is designed to shut down if it gets too hot. Make sure the top and bottom of the machine have adequate ventillation.
2) There was a batch of slot loading iMAcs that had power buttons that tended to get slightly stuck. this would cause random shutdowns. The solution was a bit of sand paper taken to the hole for the power button.
3) A very common cause of this is simply a bad power cable or bad connection with the power cable. Double check that before anything else. -
When I remove the battery charger the computer completely shuts down and won't start up without the battery charger. I have to restart all my windows when I turn it back on. Before it would just go to sleep and if it was charged it would come back on without batter. Any suggestions on what this can be?
Any suggestions on what this can be?
A dead battery. Buy a new one. -
Was using Ipad and put in sleep mode and it has shut down and wont turn back on
I was using my Ipad last night and put into sleep mode when finished. Was charged at 98% and now will not turn back on. I have tried resetting but nothing works.
Resetting like this?
Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen Then let go of the buttons and let the iPad start up. -
Angry birds rio quit working when I installed the latest app. I even uninstalled it and started over. When I try to start the game, it goes back to the main menu. I need help badly but in simplest of terms so I'll be able to follow.
Have you tried closing the app completely ? From the home screen (i.e. not with Angry Birds 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Angry Birds app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Interval Since Last Panic Report: 24987 sec
Panics Since Last Report: 3
Anonymous UUID: 28E34CCF-E71D-459F-87C7-0418F6F6C921
Sun Jul 8 17:30:06 2012
panic(cpu 7 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824892a9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000104, CR3: 0x0000000074e1a02a, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80e35690e8, RCX: 0x00000000fffc0000, RDX: 0xffffff80f07539b4
RSP: 0xffffff80f0753990, RBP: 0xffffff80f07539e0, RSI: 0x0000000000000000, RDI: 0xffffff801598f000
R8: 0x0000000000000000, R9: 0xffffff80f07539a8, R10: 0xffffff80f075399c, R11: 0xffffff80f07539a0
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000000001ff, R15: 0xffffff801598f000
RFL: 0x0000000000010206, RIP: 0xffffff7f824892a9, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000104, Error code: 0x0000000000000000, Faulting CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff80f0753640 : 0xffffff8000220792
0xffffff80f07536c0 : 0xffffff80002c4794
0xffffff80f0753870 : 0xffffff80002da1bd
0xffffff80f0753890 : 0xffffff7f824892a9
0xffffff80f07539e0 : 0xffffff7f82454768
0xffffff80f0753a10 : 0xffffff7f824835ef
0xffffff80f0753a30 : 0xffffff7f82457e58
0xffffff80f0753b60 : 0xffffff7f82454efc
0xffffff80f0753bc0 : 0xffffff800065517e
0xffffff80f0753be0 : 0xffffff8000655a5a
0xffffff80f0753c40 : 0xffffff80006561fb
0xffffff80f0753d80 : 0xffffff80002a3ef8
0xffffff80f0753e80 : 0xffffff8000223096
0xffffff80f0753eb0 : 0xffffff80002148a9
0xffffff80f0753f10 : 0xffffff800021bbd8
0xffffff80f0753f70 : 0xffffff80002aef10
0xffffff80f0753fb0 : 0xffffff80002dab23
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f8244b000->0xffffff7f824aefff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80844000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808a8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f8086f000
BSD process name corresponding to current thread: firefox
Mac OS version:
11D2097
Kernel version:
Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 11622306836776
last loaded kext at 8921847352221: com.apple.filesystems.ntfs 3.10 (addr 0xffffff7f80bb6000, size 376832)
last unloaded kext at 8981688293629: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80792000, size 12288)
loaded kexts:
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.63
com.apple.driver.X86PlatformShim 5.0.0d0
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleIntelHD4000Graphics 7.2.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOBluetoothSerialManager 4.0.4f15
com.apple.GeForce 7.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleMuxControl 3.1.20
com.apple.driver.ApplePolicyControl 3.1.20
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleMCCSControl 1.0.28
com.apple.driver.AppleIntelFramebufferCapri 7.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.4f15
com.apple.driver.AppleUSBTCButtons 227.4.2
com.apple.driver.AppleUSBTCKeyboard 227.4.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.18
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleUSBHub 5.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.0
com.apple.driver.AppleUSBXHCI 1.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleGraphicsControl 3.1.20
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.X86PlatformPlugin 5.1.0d16
com.apple.driver.AppleSMC 3.1.3d7
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.nvidia.nvGK100hal 7.2.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.4f15
com.apple.iokit.IOBluetoothFamily 4.0.4f15
com.apple.driver.AppleThunderboltDPInAdapter 1.8.1
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 230.3.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.4.18)
Bluetooth: Version 4.0.4f15, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FreeAgent GoFlex, 0x0bc2 (Seagate LLC), 0x5021, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4bring it to the store where you bought it and ask for their help and make sure you bring your receipt with you
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I BOUGHT AN OLD USED POWER MAC 5. Not knowing the is was an old power PC that I've been told .I can't update.I'm a pc guy that wants to be a Mac guy. This mac WON'T let me install anything.I Tunes don't work on it.Quick.don't work. I Phone can't be open. Can someone help or i'm just F$#@ed
Unfortunately, you need a minimum of an Intel-based Mac running MacOS 10.6 at this point:
Adobe Flash Player | Tech specs
This article might be helpful in determining whether or not your hardware will support an upgrade:
10.5.8 upgrade - Apple Store (U.S.)
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