I have updated my PSE9 and still can not open the RAW files from my new camera, I get an error?
I bought a new camera (Canon T5i) and took photos in RAW, tried to open them in PSE9 and they wouldn't open. I got the following error...
Canon RAW Codec found a new CR2 file that is not supported by the installed version.
You can download the Canon RAW Codec update program from the link below.
(Canon Server)
I have been to the link & downloaded what update it had. I have also done the available updates on my PSE9 and I am still getting this error messge. When I called Canon regarding this they said I needed to contact Adobe.
Can someone please tell me what I am doing wrong or not doing so I can open these files???
The T5 is supported by Camera RAW 8.4 which needs PSE12. You can use the Canon software to convert RAW to TIF or the Adobe DNG Converter. The converter will convert the CR2 files to Adobes RAW DNG format that will open in PSE9's RAW processor. http://www.adobe.com/uk/products/photoshop/extend.displayTab2.html#downloads.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
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2015-03-16 15:06 GMT+01:00 c.pfaffenbichler <[email protected]>:
I have Photoshop CS 5.5 version, but I've just changed my camera and
I can't open my raw files. I need for my new camera Photoshop CC and Camera
Raw 8.7 version. How can I do to update the old version? Thank you
created by c.pfaffenbichler
<https://forums.adobe.com/people/c.pfaffenbichler> in *Photoshop General
Discussion* - View the full discussion
<https://forums.adobe.com/message/7302535#7302535> -
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