I have updated to 5.0 but cannot open any of my downloaded apps ??

I cannot open any of my downloaded apps after downloadin 5.0 software help

Have you tried basics from the manual?
Restart.
Reset.
Restore.

Similar Messages

  • A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

    A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

    There are a few things to try.
    First, if this file came to you vial email attachment, it could have been corrupted. Ask her to zip the file and send it again. That sometimes helps.
    I suppose there's a chance that the file is already zipped, so see if that's the case and unzip it if so.
    If the file name doesn't end with .indd, add it and see if that helps.
    If you are double-clicking, try File>Open from within InDesign.
    Last (and I know this sounds like a joke, but I've seen it many times), sometimes people attach a Mac Alias or Windows Shortcut instead of the actual file. What is the file size? If it's really small, that might be the reason.
    Also, no offense intended if some of this sounds like stuff you have already tried. I don't know what you know, so I'm just spit-balling.

  • Am connected to orange fr, i can d/load emails etc but cannot open any webpages, Ipod Touch 5th version, latest IOS installed. Any advise please.  First time I have experienced this as my Ipod works immediately elsewhere

    I am connected to Orange fr, I can download emails etc but cannot open any webpages.  Ipod Touch 5th vers, latest IOS installed, any advice would be most welcome.  This is the first time I have had this problem as my Ipod works immediately everywhere else.  My laptop does not show this problem using the same orange provider, so its obviously some setting in the Ipod :-(

    Try this:
    1. Double-click the Home button to reveal Task Bar at bottom
    2. Hold the Safari app down for a second or two until you see the minus sign
    3. Tap the minus sign to close app
    4. Re-launch the app and test
    Note: If necessary close all apps in the Task Bar

  • I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

    I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

    Assuming you registered your older version, you can retrieve the serial number by going to Adobe's site and go into your account. On this page, click the My products link in the right hand column of the first three. You'll be asked to enter your user account name and password. Once in, a list of all software you've purchased will be shown, along with their serial numbers.
    That said, it really won't help you much. A PowerPC only version of InDesign means it's no newer than the original CS version, and won't be worth a cent towards an upgrade discount. To get CS6, you'd have to pay full price again.

  • I have downloaded adobe reader on but cannot open any pdf

    I have downloaded adobe reader to my mac, but cannot open any pdfs. Please help!

    What PDFs? What Mac? What version of OSX? Does Reader evben make a blip on your screen/ jump in teh dock/launchpad?
    Mylenium

  • My iPad is connected to my network but cannot open any page in safari or access the internet

    My iPad is connected to my network and have full signal but cannot open any page in safari or connect to the internet or able to log in to iCloud. I forgot all my connections, reset my router updated to 8.1.1 and nothing

    Hopefully, this will be of some help.
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support

  • Any Mozilla product I install crashes at startup. The first window I see when I open a Mozilla product is the crash reporter. I have tried every possible solution but cannot open anything. It started with firefox. Can anyone please help?

    Hi there, as the question says, I cannot open any Mozilla product. I have tried to install firefox 3.6, older versions of Firefox, Firefox 4.0, Sea Monkey, Thunder Bird and Sun Bird. I have the same problem everytime. I open any of these programs and the first and the only window that appears is the crash reporter. I've tried opening it in Safe Mode and the same occurs. I have tried entirely uninstalling the products incuding the registry keys but no help. I shall post the detailed error reports, if they help solving this issue. Can you kindly look into this and find a solution as I use all of these Mozilla products and my life has been a hell since they've ben down.
    Seamonkey Error Report:
    Add-ons: [email protected]:2.0.4,{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}:0.9.85,{f13b157f-b174-47e7-a34d-4815ddfdfeb8}:0.9.87.4,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:1.0
    BuildID: 20101123124820
    CrashTime: 1296412292
    InstallTime: 1296412283
    ProductName: SeaMonkey
    StartupTime: 1296412291
    Theme: classic/1.0
    Throttleable: 1
    URL:
    Vendor: Mozilla
    Version: 2.0.11
    This report also contains technical information about the state of the application when it crashed.
    Sunbird Error Report:
    Add-ons: [email protected]:1.2009p,{e2fda1a4-762b-4020-b5ad-a41df1933103}:1.0b1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0
    BuildID: 20091211101839
    CrashTime: 1296413028
    InstallTime: 1296411446
    ProductName: Sunbird
    SecondsSinceLastCrash: 1578
    StartupTime: 1296413025
    Theme: classic/1.0
    Throttleable: 1
    URL:
    Vendor: Mozilla
    Version: 1.0b1
    This report also contains technical information about the state of the application when it crashed.

    Did you find a solution?
    Same problem over here as well, FF 7 is ok but FF8 / FF9 and Thunderbird 8 / 9 crash on startup.
    They both work if I start them in safe mode with everything enabled.

  • Since the recent upgrade all my photos have gone from Aperture and i cannot open any backed up Aperture files please help.

    Since the recent upgrade i have lost my Aperture libaray and cannot open the old one message reads you cannot use this version of the application Aperture original with this version of OS X you have Aperture original 3.2.4.
    How do i get my photos back please.

    Aperture 3.2.4 will not work on Mavericks.
    You can do as I did, either do a web search for Aperture updates to your current version of Aperture to update to Aperture 3.4.5 OR just simply upgrade to latest version of Aperure 3.5 ( from the Mac App Store) that is fully 64 bit compliant for OS X Mavericks. As long as you have registered your previous version of Aperture, the new 64 bit version will be a free upgrade.
    Be advised that if you just upgrade to the latest version of Aperture, it will update your Photos  Library, as well.
    When this happens, your old version of Aperture on older versions of OS X will no longer work with the new, updated Photos Library.
    If you still want to be able to access your Photos Library with an older version of Aperture and older OS X version, you need to make a copy of your current Photos library.
    Make a copy of your current Photos Library and put it into a folder called something like old Photos Library so you still have an older version you can still access if you need to.

  • Have synced iPhone to iMac but cannot see any Contacts on  iMac

    Am new to iMac. Have managed to sync iPhone to iMac. But when I then open iMac Contacts, cannot see any.

    Thanks, but I don't and won't use the Cloud. When I bought the iMac I thought I could use it with the iPhone 4S. Now I find that I am expected to hand over a lot of confidential information to the Cloud, if I just want to copy my iPhone Contacts to my iMac Contacts.
    Why does Apple want to put such a condition on what is a normal basic principle, of having a copy of my Contacts file ?

  • Illustrator CS4 opens fine but cannot open any new or existing files

    Hi guys,
    I'm running Adobe Illustrator CS4 on my Mac Pro running OSX 10.7 Lion and for some reason I am no longer able to open any new or existing files. Illustrator boots up just fine but 'File>New' gives me nothing. 'File>Open' gives me my usual search box but once a file is selected, again, I get nothing. Dragging a file into Illustrator gives me this response',
    before promptly quitting.
    I have tried deleting all the files from my Illustrator Preferences folder but doesn't seemed to have helped.
    Any advice on this would be greatly appreciated.
    Thanks in advance.

    You could be out of luck. See Scott Worthington's post here: http://forums.adobe.com/message/4844260#4844260

  • HT2476 I recently upgraded to OS X Mavericks and now I cannot open any of my Microsoft apps. Is Mavericks not compatible with Microsoft Office 2008? If not, how do I revert back to Mountain Lion?

    I recently updated my Macbook Pro to OS X Mavericks and now I cannot access any of my Microsoft Office apps. Is Mavericks not compatible with Microsoft Office? If not, how do I revert?

    Welcome to Apple Support Communities
    Office 2008 and 2011 are compatible with OS X Mavericks.
    If you are using Office 2008, I highly recommend you to reinstall the latest Office 2008 update > http://www.microsoft.com/en-us/download/details.aspx?id=36897 Note that Office 2008 is not supported by Microsoft anymore

  • I have installed Acrobat X PRO but cannot open my files. How canI open my files

    How can I access my files that I installed usin Acrobat X Professional?

    What happens when you try? Please give any messages in full.

  • I have comcast internet. Now I cannot open any of my e-mails.Please help me correct this problem. Comast is not the problem.

    I upgraded to a newer version of firefox. My ISP is Comcast.
    I tried opening up my e-mails they will not open up.I contacted Comcast ,they told me there customers have no problems opening their e-mails.Please help me with this problem asap.
    The problem started after I upgraded to the higher version.
    Thank you,
    Arnold
    My phone is: 313 882-9785

    If it's a thin 1 pixel wide vertical line it's highly likely it could be caused by a defective LCD.
    One quick basic way to check is to note the position of the line. Then go to System Preferences, Displays, and lower the resolution. If ther line moves it's on the video and the logic board or video card if fitted is likely to be defective. If the line stays in the same position it's likely to be an LCD fault. Either way to have it repaired you'll need to visit an Apple store or AASP.
    The worst offender for this problem is the Late 2006 17" iMac. FOC replacement of the LCD used to be covered by a quality program, but it's now ended.
    Steve

  • Mail - first time in over 10 years: draft mail saved 53 times, but cannot open any of them! And its important, typical...

    help!
    Thanks Bob

    Have you checked the hosts file? The hosts file always overrides DNS and every OS has some sort of hosts file. In a mac the hosts file is located in /private/etc/hosts. Check the hosts file and see if there is an entry for facebook pointing to some sort of an ip address. There really should not be anything in the hosts file except for entries pointing to localhost, broadcasthosts or static entries that you purposely put there. If there are any other entries that you did not put there then delete them. After you have done, that you will want to flush dns entries with this command: dscacheutil -flushcache
    This site give more details on the hosts file:
    http://decoding.wordpress.com/2009/04/06/how-to-edit-the-hosts-file-in-mac-os-x- leopard/
    Message was edited by: nstratton25

  • Suddenly I cannot open any of my PPC apps

    some of which I use on a weekly basis. Reinstalled Snow Leopard + updates + Rosetta and repaired permissions and still no go on Quicken 2007, Filemaker Pro 8, etc etc. Can I go backward in O/S updates, as I really need these apps to work, at least for now, until I find suitable replacements.

    Yes, I know the crash report won't get a response out of Apple (despite it going automatically)  - I meant to ask whether I should send it to this forum. So, here it is - a similar report comes up with Filemaker Pro 8 and a host of other smaller apps just don't open. Am I the only one experiencing this??? Thanks for your help.
    Process:         LaunchCFMApp [1028]
    Path:            /Applications/(My)Applications/Quicken 2007/Contents/MacOS/Quicken 2007
    Identifier:      com.intuit.quicken
    Version:         ??? (???)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [106]
    Date/Time:       2011-08-14 09:38:00.108 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          12203 sec
    Crashes Since Last Report:           19
    Per-App Crashes Since Last Report:   31
    Anonymous UUID:                      3AD69CD5-F62F-4216-A9D7-0EA5C11735B4
    Exception Type:  EXC_CRASH (SIGTRAP)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x80239236 __pthread_kill + 10
    1   libSystem.B.dylib                       0x80238ad7 pthread_kill + 95
    2   LaunchCFMApp                            0xb80bfb30 0xb8000000 + 785200
    3   LaunchCFMApp                            0xb80c0037 0xb8000000 + 786487
    4   LaunchCFMApp                            0xb80dd8e8 0xb8000000 + 907496
    5   LaunchCFMApp                            0xb8145397 spin_lock_wrapper + 1791
    6   LaunchCFMApp                            0xb801ceb7 0xb8000000 + 118455
    Thread 1:
    0   libSystem.B.dylib                       0x80142afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x80143267 mach_msg + 68
    2   LaunchCFMApp                            0xb819440f CallPPCFunctionAtAddressInt + 206231
    3   libSystem.B.dylib                       0x80170259 _pthread_start + 345
    4   libSystem.B.dylib                       0x801700de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x802fc540  ecx: 0xb7fff9ac  edx: 0x80239236
      edi: 0xb8211640  esi: 0x00000005  ebp: 0xb7fff9d8  esp: 0xb7fff9ac
       ss: 0x0000001f  efl: 0x00000286  eip: 0x80239236   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x8023922c
    Binary Images:
    0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x8007d000 - 0x800e7fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    0x8036b000 - 0x804e6fe7  com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x805de000 - 0x805ecfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
    0x805f1000 - 0x805fdff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
    0x80601000 - 0x80647ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x80654000 - 0x807d6fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
    0x80838000 - 0x808e5fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x808f9000 - 0x808fcfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    0xb8000000 - 0xb81defff  LaunchCFMApp ??? (???) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Translated Code Information:
    objc[1028]: garbage collection is ON
    NO CRASH REPORT
    Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 3 GB, SMC 1.12f5
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
    Memory Module: global_name
    AirPort: AirPort Extreme, Atheros 5416: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9250827AS, 232.89 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-857D
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x5d200000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x7d100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x021a, 0x1d200000 / 2

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