I have updated to IOS 7.1 my music has disappeared and my boyfriend has put his iPod music onto my iPod those also were gone I'd like to know how to get it back if there is anything you can tell me to get my music to pop back up that would be great.

You can only sync with one computer/iTunes library. If you sync with another iTunes library/computer the media from the iPod will be deleted and replaced with the media on the second computer.
If you want to change syncing computers then:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I have a few failed downloads on my iPod that I have bought and paid for. I don't care about the money but I would like to know how to delete them? Is there a way I can do it on my iPod without using a computer?

I have a few failed downloads in the 'downloads' section on iTunes. It won't let me download any other video and it keeps asking me to 'tap to retry' I don't really care about the money lost but can anyone tell me if I can delete them from my iPod? Thanks x

Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

I would like to know how to fix my safari. There are many pages that the text and links appear as "AAAAAAA" and I dont know where to click or what to do

Please if anyone knows how to solve this problem, I bought this mac brand new, first time using it and many pages dont render the texts or links. It shows it like a series of "A"s.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

I found someone's ipod touch at a walmart in my area, and would like to know how to find this person? There is a passcode lock on it.

I found someone's ipod touch at a walmart in my area, and would like to know if there is any way to locate this person? The ipod is locked.

The only other thing you can do is to take the iPod to a place with unsecured wi-fi (like a starbucks) or temporarily turn off the security on your own wi-fi router (be sure that all your wi-fi devices are turned off when do this). On the off chance that the owner has activiated the iCloud Find My iPod service s/he could send you a message on how to contact him. Most people forget to set this up, so a contact is unlikely; but it is possible.

HT4137 Hi, I have encountered a problem while trying to update my iOS. I had plugged in my iPhone to the computer and got a a prompt message to download and update my iOS to 8.0.2, clicked yes and the phone has completely hunged up! Can someone help sort

My iPhone was running on the latest iOS 7.1.2 the latest just before the release of 8.0.2
The phone just went blank on me while the download anf update was running, I can now only see the iTunes emblem and a cable plug in on the screen as if the download is still running
I tried switchingoff and on and nothing happens, after it switches off, the same items come back to the screen

Thanks Chris for your advice. I have done the restoration from both the device and computer as a new device but it doesn't help. Even I have restored my device to the factory settings with standard apps in it without installing any other additional apps, the phone heats up & I have to recharge at least 3 times per day. This is abnormal to me.

I have an iPhone 3GS and have updated to IOS 6.1. Before with emails there was a user bar at the bottom which allowed you to move emails to folders, print etc, but it now seems to be removed. Can you help ?

I have an iPhone 3GS and have updated to IOS 6.1. Before with emails there was a user bar at the bottom which allowed you to move emails to folders, print etc, but it now seems to be removed. Can you help ?

Close out of the mail app, double click the home button and completely close out of the mail app.
Then do a reset, hold down the home/sleep button together until you see the apple logo and then release then wait for the phone to boot back up.
then check your mail again.

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Take it back for a refund.

Iphone 4: updated to IOS 6.2. Blank Mail screen, and stuck at 21 emails. Can't access anything. Cannot Sync with iTunes either. It cycles and never gets beyond step 2, then recycles

I have an iphone running OS6.01. After updating, March 3 was my last sync. iTunes recognizes the phone, but the progress bar sits on eithe step 1 or 2 of 7 steps. Then it starts over. The device icon on the left shows syncing taking place, as does the phone.
Have rebooted the MBpro and the phone several times. Have held down the top and home buttons until the apple appears, to no avail.
Also starting March 3rd my iPhone has been struggling; My Mail is stuck at 21, and all I get is a blank screen when I click on the app. I have now other apps that won't open at all now...and when I go into settings to click on mail, I get a blue hightlighted box that stalls and goes nowhere.
Thoughts...solutions are welcome

Apple - Fix this!!!!!!
Apple, THIS IS WHERE YOU NEED TO LOOK on iOS 6 regarding "WIFI Lockout"!!!!!!
When this happens (WIFI freezes up aka "WIFI Lockout") – you can not get on internet while using WIFI!!!!!
You could be in the middle of surfing or using any app that makes data calls based on DNS and suddenly you can go no where or do nothing!
Yea sure, you can restart the WIFI connection, but WHO wants to CONTINUALLY do that?????
Apple (or any curious iOS 6 user that wants to see my point), when this happens open up a browser before you reset, disconnect/reconnect WIFI ( I tried both safari and chrome ) and type type 74.125.227.144 (google) and then “go”. A google search page will come up and you will be able to execute a search. (of course any link you click on will not work as it is dependant on DNS resolution)
Non DNS traffic works so the issue is not the WIFI connection to the access point!
APPLE, FOCUS ON FIXING THIS DNS DATA ISSUE AND YOU WILL GET MANY PEOPLE OFF YOU BACK!!!!
I KNOW THIS IS NOT ALL OF THE PROBLEMS WITH iOS 6, BUT THIS IS A HUGE PROBLEM NOT BEING ABLE TO SURF OR GET DATA THE iOS 6 DEVICE IS REQUESTING!!!!!

TS3694 my iphone cant find or connect to wifi i have updated to ios 7.04 and restored phone as new and as a back up

my iphone cant find or connect to wifi i have updated to ios 7.04 and restored phone as new and as a back up.

Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W.

I have updated to iOS 7 and iTunes Radio isn't there

I have updated to iOS 7 and have used iTunes radio but it is now missing from my music player

One USA user got it by;
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I have updated my ios and than how do i restore my contacts

i have updated my ios and than how do i restore my contacts

Hi there,
You may find the article below helpful.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
-Griff W.

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

Since i have updated to IOS 7.1 my phone no longer can make calls, connect using 3G or send text messages. can someone help please?

since i have updated to IOS 7.1 my phone no longer can make calls, connect using 3G or send text messages. has anyone else had this trouble? i've tried resetting the phone, but had no luck. i can recieve calls and texts, but cannot make calls, text or use the 3G.
please can anyone help?

Yes! All the above. I have to buy a new phone. I contacted my phone company and there is nothing they can do

I have a 4th gen. ipod touch. It has software 4.2.1 and itunes always tells me I need to update to ios 6. I always click download and install. After the download is complete, nothing happens. It doesn't install on its own. Thanks,

I have a 4th gen. ipod touch. It has software 4.2.1 and itunes always tells me I need to update to ios 6. I always click download and install. After the download is complete, nothing happens. It doesn't install on its own and there is no option to install manually.. Thanks.

Are you sure it is a 4G iPod? Does it have a camera?

After update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call

after update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call
It is not practicale to do this always any one faces the same problem

There may be a problem with the SIM card. Get a new SIM card from your carrier - there should be no charge for a replacement.
If no change with a new SIM card, the standard troubleshooting steps in order are:
Power your iPhone off and on.
An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPhone with iTunes from your iPhone's backup.
Restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
If no change after any of these steps in order, your iPhone has a hardware problem.

I have updated to IOS 7.1 my music has disappeared and my boyfriend has put his iPod music onto my iPod those also were gone I'd like to know how to get it back if there is anything you can tell me to get my music to pop back up that would be great.

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