I have updated to OS X Mavericks and all of my music, photos etc have gone
Hi
I have updated to OS X mavericks and all of the data that was on my macbook is not there. I have tried changing users but there isnt another account there.
Will everything be deleted or will it be hidden somewhere? I am devasted to lose all of photos/music. Can somebody please help me out?
I'm just happy your data is still there.
Let it be a lesson, anything can go wrong at any time. Always keep a good backup!
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The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
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This is designed to be done right away with a new iPhone.
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Reinstall iTunes application.
Copy /Music/iTones/ folder from your backup you made before you wiped the computer, to /Music/ then open iTunes. -
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ThanksHello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded OS X Maverick and all of my data is gone, photos, iTunes, etc
I just updated to OS X Maverick and all of my data on my laptop is gone. Photos, I tunes, everything. How do I get it back?
If no recent backups, shutdown the computer and take it to a local PC/Mac tech that does data recovery, they likely also can fix your problem.
Hardware problems, take it into Apple. -
I recently had my computer cleaned out and I plugged my Iphone up and all of my music (2500 songs) are gone. Please help
It has always been very basic to always maintain a backup copy of your computer.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Best. -
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Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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