I have upgraded to Firefox 5 and now the Customize toolbar option seems to be disabled. Any ideas how to fix this as I've now lost all my toolbar buttons?

Since upgrading to Firefox 4.01 and now 5 the Cusomise Toolbar function does not appear when selected. No error message appears and there is no resonse whatsoever. I am running on an XP sp3 desktop. Firefox 5 seems to run fine on my Windows 7 laptop but the desktop just doesn't want to work.

Many users have restored the functionality of Google toolbar by installing the '''''Add-on Compatibility Reporter''''' extension. Google needs to test the toolbar in Firefox 5 and change one line of their code to make it compatible with Firefox 5.
Add-on Compatibility Reporter: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

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Scanning in both HP Officejet 7210 and Samsung printer - the document scans but no file is generated - any ideas how to fix this? (It worked fine before installing Mavericks)

Scanning in both HP Officejet 7210 and Samsung printer - the document scans but no file is generated - any ideas how to fix this? (It worked fine before installing Mavericks)

PS: forgot to mention: if your printer is on your wifi network, you'll have to enter your wifi password on the printer to connect it to the network before Printers & Scanners will see it.
Sometimes a reset of the wifi system is needed too. A full set of directions would be:
Try:
uninstall all printer manufacturer apps and "utilities"
go to System Preferences > Printers & Scanners > Print
control-click on your printer in the column on the left
select "Reset Printing System..." and "reset" in the dialog that follows
do a factory reset on your printer. You'll have to consult the printer manual for how.
power down everything: modem, router, computer, and printer
power up each item in turn in the same order: modem, router, computer, and printer. Let each power up completely before moving on to the next
enter your wifi password in your printer so it can connect to the network
go back to printers & scanners and it should see your printer and download a driver for it from Apple
resist the temptation to install any printer manufacturer apps in the future.

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

All websites automatically going to Mobile versions when using safari and firefox (likely started after mavericks update) Anyone have any idea how to fix this?

Not exactly all websites but many seem to be defaulting to their Mobile versions when using my Macbook Air... this is not dependent on browser type (Safare, chrome and firefox have been tried)... this is a new problem and may have started after the Mavericks update (although I am not 100% sure about the timing).
Has anyone had this problem? Any idea how to fix this?

Not exactly all websites but many seem to be defaulting to their Mobile versions when using my Macbook Air... this is not dependent on browser type (Safare, chrome and firefox have been tried)... this is a new problem and may have started after the Mavericks update (although I am not 100% sure about the timing).
Has anyone had this problem? Any idea how to fix this?

HT4623 I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6

I tried to install up date 3.6.13 and received error message that I didn't have the right permissions on this mac book , but I am the administrator on my Mac Book Air? Any ideas how to resolve this?

I tried to install up date 3.6.13 and received error message that I didn't have the system permissions required to install it. I am the administrator on my Mac Book Air? Any ideas how to resolve this?

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

Settings >> Mail, Contacts. Calendars >> Organise by Thread. Switch to OFF to see every individual email in the Inbox.

TS1424 I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??

I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??

I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.

HT5557 since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

I downloaded something called MPlayerX and it is ruining my computer (a macbook pro) and now on safari theres pop up adds that shouldn't be there and on the google homepage theres adds. I want to know how to fix this and get rid of MPlayerX :( PLEASE

I downloaded something called MPlayerX and it is ruining my computer (a macbook pro) and now on safari theres pop up adds that shouldn't be there and on the google homepage theres adds. I want to know how to fix this and get rid of MPlayerX PLEASE HELP ME!!!!

MPlayerX isn't itself the problem; it was downloaded from a source that packaged adware with it. Click here and follow the instructions, or if desired, run Adware Medic.
(114466)

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Having a MBPr late 2013 and having a sound problem the sound does not come tom the headphones even its all the way up and when i remove the headphones it docent come out the internal speaker either ? any idea how i fix this?

the sound do not come out the headphones sometimes altho its all the way up in the setting and when i remove the headphones the sound doesnt come from the internal speaker either and only a reboot fixes the problem and thats annoying! any idea how tto fix this?

Hello. I've been able to play sound without problems through headphones or external speakers to date - the output always switched to these automatically until today. Now, sound output continues through internal speakers even if I plug in headphones or external speakers.
- I tested the headphones and speakers on other devices: they work fine.
- When I plug in headphones or speakers into the audio output port (I have verified that I'm not using the input jack) the devices are not detected and are not listed under the output tab in system preferences-sound.
I concluded from this that I probably had a problem with the audio port, so to test that I tried the following. I plugged a powered multi-USB device with ports for microphone line-in and headphone line-out into the USB port and switched it on. I verified that it was working by plugging a USB stick into the multi-USB device - this was recognised successfully, so the device was clearly working. I then plugged in headphones and speakers into the audio line-out on the multi USB device - but still no sound came through them (and tey were not listed among output devices) and the Mac continued using internal speakers.
What should I do? Does the latter test suggest that the problem does not lie with the audio port, or is my test not conclusive? What would you advise?
Many thanks indeed!
NG

The wifi i have been using for months quit working yesterday. any ideas how to fix this?

the wifi i have been using for months quit working yesterday. any ideas how to fix this?
HELP!!!

Is your Wi-Fi visible?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
iOS: Troubleshooting Wi-Fi networks and connections
Did you check your router?
iOS: Recommended settings for Wi-Fi routers and access points

I have an iPad mini 16g. It has started jumping through different pages of it's own accord, any ideas how to fix this please?

I have an iPad mini 16g. It has started jumping through different pages of it's own accord, any ideas how to fix this please?

I recommend starting with a soft reset (pressing both home and power button until you see the apple then let go of the buttons) once you back on the home screen if you iPad still doing the same thing you may want to try a back up and restore
http://support.apple.com/kb/ht1766 to back up
http://support.apple.com/kb/ht1414 to restore

HT4539 I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?
Thanks

I Shared my most ridiculous situation but didn t log under your problem.
sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
if you not find just email me at [removed]
thanks
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I have upgraded to Firefox 5 and now the Customize toolbar option seems to be disabled. Any ideas how to fix this as I've now lost all my toolbar buttons?

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