I have used Firefox for the last number of years but now it crashes upon opening.

I have used Firefox for the last number of years but now it crashes upon opening. I have unistalled and installed (version 6) but still it crashes. It does not start in safe mode either. I have read the various help support but I seem to be going around in circles. I am not a computer geek so please bear with me. Thank you.

Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

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