I have verified an email address but iMessage keeps saying it is not verified. How do I fix?
I Have verified the address multiple times and my account show that it is verified. But on iMessage it keeps telling me its uncertified. Help!!
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computers one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
Similar Messages
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How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96346) -
I have updated my apple ID but now my Icloud ID will not update, how do I fix this?
Last night I updated my apple ID because I was tired of bouncing between emails, so I updated my apple id and I see that my Icloud Id has not been updated and I am not sure how to do this. Any help will be appreciated.
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I have a new email address but when I am asked to sign in with my Apple ID for Apple store my iPad automatically shows my old email and rejects my password. How do I get around this?
I kind of agree with Philly on this one. If you get a new email address, there is no need to establish an entirely new account to use that address. You just need to modify your account to show the new email address. This way all your purchase history and rights to purchased apps stays in place. Creating a new iTunes/Apple account each time your email address changes really doesn't make sense in my opinion. I only point this out for future searchers who end up on this thread.
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I want to change my Apple ID because I have a new email address, but what happens when someone tries to facetime me using my old Apple ID? Will they still be able to contact me on facetime using my old Apple ID?
Not if you change the ID. You would need to give them the new address.
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I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I have a 1and1 email address but when I complete all the setting up info it says that either the imap user name or password is incorrect. I have attempted it many times since carefully putting in the correct info but still same message appears. Any ideas?
If this is a Gmail account you might need to unlock by going here: https://accounts.google.com/DisplayUnlockCaptcha.
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I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I have my printer email address, but I can not see my printer listed when I login to hpeprint.com
I have my printer email address, but I can not see my printer listed when I login to hpeprint.com
I will need some more information in order to assist. What model of printer do you have? Different printers have different features such as the ability to display the printer's ePrint address on the front panel of the printer. The website that the printer can be viewed at is eprintcenter.com. Click on this link here to see the sign in page. Have you signed up and register the printer at this site? Is the email address for the printer one that you have customized? Or is one consisting of what appears to be random letters and numbers?
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved? -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks
simply telling us you can't access your email really tells us nothing. more details please.
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help i have lost my password to log into itunes and have a new email address but can't change this because i can't login?????
Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
You are confusing an itunes store account with an icloud account. You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account. (have restrictions turned off) That will disconnect the device from the account but will not delete data in icloud or other devices. Then sign in using the new ID. -
i have forgotten my security question answers, i have tried to reset them but it keeps saying i need to save changes before i leave the page, i try to but it does nothing. help?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?
Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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I cannot access my Apple TV in WiFi mode. I have used it previously, but it keeps saying it is not connected to the network. My broadband is running. I was able to access Apple TV using an Ethernet cable. I have entered the wireless password as confirmed by my ISP without any success.
Hi,
Thanks for trying to solve my problem. It appears that the password I was inserting was incorrect. I now have access.
Thanks again.
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