I have version 30 and use Windows 8.1. Firefox keeps saying restart to update. What do I do?
I "restarted" Firefox but that didn't do anything. I restarted my laptop twice and that didn't change anything. If I go to Help and About Firefox, there is that message, "Restart to update." Today, while I was on a website reading something, a message came onto my screen telling me to download the update before I could go on. I did not trust this message, so I backed out of Firefox and restarted it.
I have Malwarebytes and have run that full scan. I have Kaspersky Pure Internet Security and have run a full scan. So I don't know what to do next. Any suggestions? I will be very grateful for your help.
Please go to www.getfirefox.com and download and install the latest update. Thank you!
Similar Messages
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I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years. When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but the problem remains. Looking for help. Dan
Thanks for your response, I was able to open bridge from File-Browse in Bridge. This worked, but was not able to go back to the way I always opened Bridge. At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu. The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal. This time it did not go back to normal after several attempts. I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens. And yes I am using Mini Bridge in photoshop CS5. Thank you for your help. Dan
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I updated to FF 17 and use Windows 7 on a 2 yr old Sony Vaio Laptop. Since updating, I cannot seem to click on certain links, most of which seem to be located at the top of web pages. I also have trouble using click and hold to scroll feature (on the side). It's very finicky about where on the sliding button I can click on to make it work. I have no problem using the up and down arrow buttons on the side though.
How to fix?Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode -
I am trying to upgrade to itunes 10.5 on my pc which is using windows xp but i keep getting an error message stating that there is problem with this windows installer package. A pogram run as part of the setup did not finish as expected. Contact your suppor personal or package vendor.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I have an Airbook and cannot get my printers to go back "online" please help... i use airport extreme and i have an HP and an epson printer
http://support.apple.com/kb/HT5824?viewlocale=en_US&locale=en_US
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for the 2013 versions of macbook pro should I purchase 32 bit windows or 64 bit version to be able to install it on macbook and use windows with bootcamp?
Then you might check at any of the other university book stores or software stores or any computer store in town for the 64-bit version.
If you want to use the 32-bit version from the school (you probably get it for free or very cheap) then you could purchase Parallels and run it as a virtual machine concurrently with OS X. There are some caveats:
1. You have to purchase Parallels (there may be an academic discount.) List is $79.95.
2. Your computer needs minimally 4 GBs of RAM, but realistically 8 GBs would be better.
3. Parallels creates a pseudo-drive on your hard drive. It could easily require 50 GBs of disk space.
Accommodating these might be more costly than buying 64-bit Windows 7. And, if you look online you may find them with an academic discount (or may be able to order it through the school.) -
Hi there - I have a Mac and use the 15.0 version of Adobe Illustrator. I can't locate the pattern tool under the 'Options' tab. I also checked the help section and it doesn't exist.
Thanks Manish!
I was following the instructions my teacher sent and there was no mention of what program the tutorial used. I ended up finding a pattern tutorial for CS5.
Rosa -
Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7
See this previous discussion;
https://discussions.apple.com/message/12341443#12341443 -
When I open Firefox 5.0.1 (using Windows XP Home), Firefox starts to open tab after tab automatically and I have to close the program to stop the proceeding misfunction! ??
See [[Firefox keeps opening many tabs or windows]]
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I have an education version of cs 6 creative suite, I have the box and used in once on my old laptop I am now trying to find serial number to reuse on new laptop but only have product code and product number
Hi Sophie,
Normally you can find your serial registered to your AdobeId. To find it please login to the Adobe website and check if you did register it to your account.
Serial number, Redemption, and Product codes | Student & Teacher Editions
In general you will go true a educational verification afterwards you get the serial. So its in your email or account. If you still have issues get in contact with the chat team to get help.
Good luck! -
I have a client that uses Windows that has recently told me she can no longer open the PDFs I send her. I can't find this elusive "Always Send Windows-Friendly Attachments" setting that I have read may solve my problem. Can someone get me there?
Dear Dan,
It was from InDesign that I was creating the shared pdfs. I was one of two Mac drivers in a corporate sea of Win users and had to make the change I mentioned in order for the Win users to see my pdfs for review. The difference from what you appear to be doing was that were all on an MS Exchange Server so the files were shared over the company's Exchange Server e-mail system. However, some of these files occasionally went to outside users via regular e-mail and those people had no issues either.
So what I did was tested and worked for years.
You might look at the Adobe forums or Knowledge Base to see if that is a reported issue with newer version of CS. I was on CS2 when I was doing this, and the other Mac driver was on CS3 but had no problems either.
Some Win users I've talked to find a problem opening some pdfs (not mine) in general and found they had to open Reader first and them open the file from Reader's File menu. That most often happened if the client was using an outdated version of Reader. -
The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!
Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck! -
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
I have an Iphone5s and use Verizon. Frequently when I am on a call, it sounds as if there is an incoming call but it does not show up in call waiting or in missed calls. When I went to check on line, the fix involved a screen that I did not even have on my phone. Anyone else have this problem and is there a solution? I can't seem to get tech support at Verizon. Boo.
Hi Debsy1,
Thanks for the additional details! Let's get this issue resolved. What software version is the device on? Please reset the Network Settings on the device. Go to settings>general>reset>reset network settings. Please Note: Audio alerts may also indicate delivery of incoming text messages or emails. The tone will vary based on the type of information being delivered to the device. Tones may also indicate low battery charge or inadequate signal strength. Keep me posted with results.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport -
hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards
Hey quantum info,
Thank you for posting at Adobe forums. We would love to help you out.
Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
How have you been trying to convert the web page to PDF?
Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page" option in Acrobat.
Let me know more so that I can analyze where actually the issue persists.
Hope to hear from you.
Regards,
Anubha
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