I have very slow internet speed

I have a intel imac running osx10.6.8, I have a airport extreme base station and an airport express for speakers and extend the network. It has run very fast for years and in the last week as slowed down significantly. It is not the airport or cable modem as my wifes pc's internet browsing is very fast have no problem streaming netflix wirelessly thru the bluray player. It has to be something with the computer.

Similar Messages

I have very slow internet even though my provider says the speed is fast

I am experiencing very slow internet even though my provider says that my speed is fast. The uploading of a page takes long to complete

If Safari is getting very slow:
(Presumably you regularly empty your Safari cache by deleting the following file:
Home/Library/Caches/com.apple.Safari/cache.db
and clear your History)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296
If your computer is part of a network:please refer to this page: http://www.opendns.com/start/best_practices/#your_network and follow the advice given.
If you use a Router, make sure it has the latest firmware installed.
One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x as is described here:
http://support.apple.com/kb/TS3408?viewlocale=en_US
You can cancel DNS pre-fetching by going to Terminal and typing:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
You have to restart Safari for it to take effect.
If Safari seems to hang for ages:
If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
Open the Terminal from the Utilities folder in /Applications and type
killall -9 WebKitPluginHost
Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The later versions of Flash 10.1 onwards appear to have improved the situation somewhat, but haven't completed eliminated it.
For this and other reasons Apple switched their websites to HTML5 in January 2011:
http://www.appleinsider.com/articles/11/01/26/apple_revamps_its_public_website_u sing_html5.html
For Snow Leopard/Lion users this should also be read:
http://support.apple.com/kb/TS3408

Very slow Internet speeds throughout most of the d...

For the past month my Internet has been deteriorating. I get patches of the day (maybe 30minutes) where I have a normal Internet speed, latency's of ~30 and download speeds of around 5k kbps. But now my average download speed is more around 300-600 kbs with latency's greater than 150. I find that the connection is slightly better late at night or early in the morning. I have tried the call centre's but they really haven't helped what so ever.
Here is my router status:
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoE
459447
693630
0
1610
30298
07:59:36
LAN
10M/100M
560521
458938
0
24931
2230
08:00:01
WLAN
11M/54M/130M
258804
119804
0
6844
623
07:59:49
ADSL Link
Downstream
Upstream
Connection Speed
6496 kbps
448 kbps
Line Attenuation
14.0 db
7.0 db
Noise Margin
14.9 db
25.0 db
And here is a speed test i just did showing 1157 kbs but this is again due to the fact that I am doing it late (00:30) and that has been the highest it has been in days:
Download speedachieved during the test was - 1157 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6496 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
Would be grateful for some help/insight in this matter as it very fustrating.

Hi jpleclef,
Your line is entitled to get the speed close to 7 megs. The test that you have uploaded shows the good router status. I would advice you to check it with the ethernet cable (yellow ended). If however it gives you the same speed then it can be considered as an issue.
There might be some flag on the line.
Could you please tell me your plan.
And there are several ways where you can raise this issue to higher level.
Dear jpleclef, Please note that you need to be paitient with this. I am saying this because I've seen thousands issue like this which customer endup giving the BB connection, even this doesn't help because changing the service provider doesn't changes the line.
So, Task for you is:
Check with ethernet cables.
tell me your option plan
In the next post I'll explain you a lot more of the test result that you have posted. Feel free to write me on *******.
Regards,
Abhinav
Abhinav Rai

Windows 7 64 Bit Very VERY slow internet speed

I just bought two new laptops for my wife and I and we've been having terrible trouble with download speeds since taking them out the box.
We are using the exact same configuration and IP as before only our last two computers were on XP and Vista but there were no issues whatsoever. I even went and bought a new router just in case that was the problem but it made absolutely no difference, leaving
me with the conclusion its a problem with the 64 bit version of Windows 7.
Currently I cannot even watch a Youtube video because after loading the first couple of seconds, it stops loading and then after a couple of minutes there's a quick burst of speed and stops again.
I can't complete a speed test on my connection on either laptop. Normally this would take only a few seconds but the site (speedtest.net) crashes every time using windows 7.
Setup;
Windows 7 64Bit
Intel i3 2310M @ 2.1Ghz
4Gb of RAM
My IP is VirginMedia UK on a 10Mb connection (same problem wired or wireless)
As you can imagine this is very frustrating since I have just paid out over £1000 to find my browsing experience has virtually at a stand still.
Any help in this matter would be very much appreciated

I recently had the same problem after installing Windows 7 64bit. The internet speed for some reason was really slow. After looking for a solution I tried to flush the DNS. It worked.
Open start menu
type "cmd" in the search then hit enter key
when the new screen opens type:
ipconfig /release
hit enter and then type
ipconfig /flushdns
hit enter and then type
ipconfig /renew
hit enter and the problem is solved.

Win 7 on bootcamp partition, very slow internet speed

hi!
it might be an answer to my problem somewhere on this forum, but
right now i do not have the time to browse through - so ill just post my problem quick and simple.
im running windows 7 ultimate on a intel imac, via bootcamp. the issue is simple, yet pretty annoying.
in iOS, my internet speed is great, as it should be (my bandwidth is 12/12 mbit).
but in windows 7, for some reason (been like this ever since install) things are going SO slow.
i mean, watching videos on youtube is a nightmare, every 3 second at lowest quality possible, it still
has to buffer. same goes for other streaming sites/services. downloading usually does not exceed 300 kb/ps, but in
ios this could easily hit 1,5 mb/ps.
if i listen to music on say grooveshark (adjusted to lowest quality) the music stops to buffer if i load a different webpage. its that bad.
ive taken a bandwidth check in windows and in iOS, and in iOS the speed is normal, in windows its 1/10th of what it should be.
anyone know why this problem persists?
as i know of, windows 7 doesnt have any bandwidth limiting of default.
so i thought it might be a windows 7/imac hardware conflict. help?

Hi, I'm having the same problem.
I installed win8.1(64bit) on a iMac7,1 20inch(mid 2007) using Winclone.
Everything was working fine after I downloaded some driverhelper and installed those drivers.
Yet the internet on Win8.1 is very slow, the download speed is merely 60-100kb/s .
While if I open the Mac system, the same resource can easily to beyong 2MB/s.
As I have 25Mb/10Mb connection at home.
I'm new here , don't know exactly what driver I need to fix this problem.
Try to install boot camp.
However, I tried 5.0 / 4.0 , it all said bootcamp x64 is not supported on this computer model.
Don't know where i can download the bootcampe 3.0 to have a try ?
Or is it just too old iMac to be fixed？

VERY slow Internet speeds

During about the past week my internet speeds have been VERY slow, sometimes loading a 1 minute youtube video has taken upto 5 minutes, and i also have been disconnecting off the internet very frequently. We have had bt internet for about 3 years and this has never happened before. We have a BT home hub and all our computers connect to the internet wirelessly. I have spoken to a friend and he said he had the same problem this week, he said he phoned up and got sent a new hub. I am not sure if this is the problem but all advice is appreciated. Thanks in advance. I live in dundee (Scotland) if its any help.

Geoff,
I think Angus has either a Home Hub 1.0 or 1.5 as the front screen when you access the router settings page show "My Broadband Connection" and lists the speed and all the other pieces of information on this screen. Would I be right Angus?
In terms of the slow speed issue you are facing. Please can you post the information on the Home hub screen under "My Broadband Connection" so we can see the results.
Also, the general troubleshooting steps for slow speed would involved moving the Home Hub, if not already there, to the Master/Test socket.
Pleas see the following link for information on how to do this:
http://bt.custhelp.com/app/answers/detail/a_id/13892/c/346,4740,4740
You may also want to run a speed test, as Geoff suggested ecm200 did, via http://speedtester.bt.com, as the results from this test can be used by technical support to raise a fault.
I know that some people think that because they have been connected to the same socket for a certain period of time, and the connection/speed has never changed, that the socket must be Ok, but if this socket is an extension socket, the internal wiring may have degraded over time and this is the cause of the poor speed. This is why technical support always ask to go to the Master/Test socket, to prove that the fault is on the BT Network.
I reckon, at worst, you will get an engineer to visit, who will either fix the fault, or recommend that the Hub is replaced. However, the troubleshooting steps will have to be completed before you get to this stage.
Cheers
Conz81
If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
Cheers
Conz81

Very slow internet speed

I have called tech support but they claim my computer is block the service. I believe it is not my computers fault as I have ran speedtest on 3 different computers and have gotten the same results of an average of 30-40 download kb/sec transfer rate. My upload speed seems to be fine as I am recieve max speeds for that.
I have also ran a line quality test myself on dslreport and recieve a packet lost.
-http://www.dslreports.com/pingtest/524a83bb44c8/3068794?r=977
The tech support guy said that everything was fine on his side as his line test were right and so on. I have reseted my modem through /hard reboot/unplug power/unplug all the cables. I have also taken speed test after everyone of the resets and still have similar results of a slow connection.
My modem also says that my connection is fine on the status page with the maximum up and down speed.

Ok.
#1 An original or very old style NID with a spark gap and ground wire can even get spiders in it that could cause an issue. Inspect the NID first before thinking of changes or wiring.
http://en.wikipedia.org/wiki/Network_interface_device
http://en.wikipedia.org/wiki/Demarcation_point
Running a good quality wire CAT5, no need for CAT6, directly to the NID for the DSL modem jack may help. That is what I had done with mine. Depending on the number of loads or amount of wire in the house could also cause issues. But if the user's signal quality is not being pulled low due to a wiring issues, it would usually indicate a problem elsewhere. Unless there was noise being picked up on the premises wiring. Wire DSL directly to the NID and install a filter there for all other in house wiring may help. There used to be available what was called a NID Filter, and I am sure you can still get them.
Ideal Connection if house wiring is an issue, or very old, and lengthy. Install a filter / splitter at the NID.
Run CAT5 directly to the NID location, and install a dedicated jack for the DSL modem.
Remove all in house wiring from the NID.
Connect piece of CAT5 from the NID to the filter / splitter input
Connect all existing phone lines to the phone side of the filter output.
Connect the new DSL CAT5 directly to the NID before the filter / splitter, or to the DSL side of the filter / splitter, depending on the device purchased.
This will take all the existing premises wiring out of the picture unless there is a short circuit or excessive load somewhere in the house.
At this point all the single filters could be removed because the DSL is filtered at the NID.
http://www.homephonewiring.com/dsl.html
#2 Have the provider run a local loop test to see if any problems are indicated. If there are, then they could run the test with everything in the house disconnected, except the new DSL modem connection. If issues are still indicated, then the DSL provider needs to make connections on the local loop. Another user told me that they had issues when it rained, and it was because construction had left a splice box open on a line somewhere.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Very slow internet speed for the last few days

I don't know what happened but I'm experiencing low speeds when browsing the internet, to navigate this page it took me ages , this is my line status, anything wrong with it?
ADSL line status<script type="text/javascript"></script>
Connection information<script type="text/javascript"></script>
Line state
Connected
Connection time
0 days, 1:24:31
Downstream
575 Kbps
Upstream
828 Kbps
ADSL settings<script type="text/javascript"></script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
35.5 dB / 9.6 dB
Line attenuation (Down/Up)
17.5 dB / 9.6 dB
Output power (Down/Up)
19.2 dBm / 12.4 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 44
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 721
Error Seconds (Local)
0

my speed keeps going down.
I had to swap my v2 hub to my old v1 hub because I've noticed the v2 keeps rebooting itself for no reason and it's really frustrating if I need to keep it on all the time as advised to get better profile
my questions are:
Why my old hub is more stable than the new one?
why my speed keeps dropping when my line is capable of 20mb and I achieved it after the engineer's visit last week but a couple of days after started to go down?
isn't it my upload speed to low?
this are my statistics:
Uptime:
0 days, 0:38:47
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
1,106 / 6,654
Data Transferred (Sent/Received) [MB/MB]:
9.08 / 55.28
Output Power (Up/Down) [dBm]:
12.5 / 20.0
Line Attenuation (Up/Down) [dB]:
9.0 / 21.5
SN Margin (Up/Down) [dB]:
5.5 / 27.0
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast
this morning the speedtester said my Ip profile was 5500, a couple days ago was 13000, before that 19000
this is my last speedtest http://www.speedtest.net/result/955401239.png

Travelling I have very different downoad speed. How to avoid loading mobile version on the slow speed?

I have to work in very different circumstances, sometimes I have very slow download speed. Then downloaded sites suddenly changes their look, as I understand, browser is switching to mobile phone download version. Can I prevent this?

Look at the posts closely:might not be needed if formatted ;)
create or replace procedure splitsms as
begin
insert into scott.smssplit (r,c,s,tc,na,tc2,na2,tc3,na3,tc4,na4,wther,sno)
select substr(rcstcnatcnatcnatcnawther,1,2) r,
         substr(rcstcnatcnatcnatcnawther,3,2) c,
         substr(rcstcnatcnatcnatcnawther,5,1) s,
         substr(rcstcnatcnatcnatcnawther,6,3) tc,
         substr(rcstcnatcnatcnatcnawther,9,3) na,
         substr(rcstcnatcnatcnatcnawther,12,3) tc2,
         substr(rcstcnatcnatcnatcnawther,15,3) na2,
         substr(rcstcnatcnatcnatcnawther,18,3) tc3,
         substr(rcstcnatcnatcnatcnawther,21,3) na3,
         substr(rcstcnatcnatcnatcnawther,24,3) tc4,
         substr(rcstcnatcnatcnatcnawther,27,3) na4,
         substr(rcstcnatcnatcnatcnawther,30,10) wther,
         sno
    from scott.sms1 a
   where sno = (select max(sno)
                  from sms1
                 where sno != a.sno
               ); ---------------> added where clause with table alias.
end;Regards
Etbin

Very slow connection speed

Very slow internet speed past 10 days. Have completed 1) VIOS recommended optimizer; 2) speed check (3.1 down, time out on upload); 3) diagnostic check (never completes analyzing); 4) turning router and devices off/on. Any other suggestions appreciated. Thanks

PLEASE NOTE MY LOCATION.
MY FiOS SERVICE MEETS MY NEEDS
Tom
Freedom Essentials, QIP 7100 1,Bose SOLO TV Sound System,,QIP 7216 P2,M1424WR Rev F, iPad 2 WiFi,iPhone 5,TV SYST INFO Release 1.9.5 Build No. 17.45
Data Object 39.45
Attachments:
FiOS Internet Speed Tests 1 5 2014.pdf ‏41 KB

Slow internet speed - terrible service

For the last 5 weeks I have been plagued with very slow internet speed. I have spent at least 4 hours on the phone with verizon techs. They always say that they will call back and never do. This is absolutely the worst service imaginable.

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
news.giganews.com
    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download.

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download. without using this creative cloud that downloads first.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

I have very fast internet but my mac pro is downloading very slow?Do I have to clean it or something?

How do I improve the download speed of my mac pro? I already have very fast internet and wondering if I should clean my system or what.I have never done anything like this so not sure what to do?

I have the same problem, I hope that someone from apple gets back to us on this. Has been going on way to long now. We are not the only ones, but Apple seems to be ignoring this issue. Just as you have a very fast internet connection, so do I, and my dad's is even faster, and still being told 3 hours for a 1.5 GB dowload. Should be done in 10-15 min max.

Why i have very very slow downloading speed on wifi on iphone5

While on wifi I am experiencing very slow downloading speed on iPhone 5. My iPhone 5 is a brand new phone, I have to wait for hours to complete a running download of about 40mb or so. Please help me and tell me if there is any solution to that. On the same wifi network I have the new iPad and iPhone 4 and iPhone 4S, all are working perfectly getting perfect speed while downloading but I can't on iPhone 5.

What you did was fine. Leopard is a little different to 10.4.11, but:
Repairing permissions is an important part of regular maintenance, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.

Re: "Very Slow Internet On OSX 10.5.5"

Hello all,
I am creating my own thread in response to ones like rogerjth's July 2008, the subject of which was "Slow Browsing with safari 3.1.2 - Any issues to watch out for?" and Roippeli's from Sep. 21, 2008, the subject of which was "Very Slow Internet On OSX 10.5.5 / Works Fine on XP. Since many people on the forum have been having the same problems and, like myself, have been unable to resolve them by the same methods that seem to have fixed the problem for the majority of people (hence the issue topic being marked "answered" because the topic was indeed answered, but only for the OP), I decided to start this thread again.
I have been having the same problems as Roippeli and rogerjth for over a week now, and despite having searched the forums exhaustively, I am unable to fix them. I have tried every suggestion, including all of those made by Klaus 1 (emptying cache, resetting Safari, deleting specified files from Home/Library/Preferences and "/"/Safari, adding DNS numbers, scanning for trojan viruses - of which there were none - creating an OpenDNS account and configuring both my router and my PB to utilize OpenDNS), which seem to have solved the problems for many. However, after a short period of subtle yet marked increases in speed, I am back to the same place that I was before taking these steps. Intermittent connection, slow speeds, the works. I'm now ready to smash the router. Help!

same problem here on a macpro. but only since today, i updated to 10.5.5 a week ago or so when it came out and had no problems until today. the moment i started my macpro internet connection was very slow (with safari, firefox & mail), but the airport network itself seems to be fine though (tried by copying files from a network disk).
everything else connected to the same network works fine (iphone, other macs without 10.5.5)
i posted in a german forum too and there are some others having the same problem.
the question is : why today ??? i didn't change anything serious lately.
i'm currently trying to download the combo update again and safari standalone but i get one timeout after the other.
also tried to repair rights, p-ram reset, safari reset - nothing helped.
Message was edited by: Olaf Dieckmann

I have very slow internet speed

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