I have webroot security, and I think it's interfering with itunes

Device not recognized in itunes. I went through the troubleshooting, and after trying everything, it suggested the 3rd party software might be interfering. I have webroot security software. Any suggestions?

Disable the security software and see if anything changes.

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My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?

My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?

There's info here on setting up separate libraries and user accounts. You won't have to reload (or re-import) all the music, just copy it.
The reason I suggest separate accounts on the Mac is because if you have the two libraries under the same user account, iTunes will also open the last library that was open in that account, and you'll always have to be mindful of which library that is. If you open iTunes and find it's not your library, you'll have quit, relaunch holding the option key and select the other library.
No, you won't have to log in and out of the Mac. (If I'm understanding your question here.) Multiple accounts can be logged in at the same time. And with fast user switching, you can toggle between user accounts.
I'll admit that maintaining the two libraries gets a little tricky, because if you share all the same music, you'll have to add it to one and update the other. (That won't happen automatically.) But I think Home Sharing makes this much easier to do.
Hope that helps!

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab. Everything else seems to work okay in itunes. I have uninstalled it and reloaded it 4 or 5 times, but still freezes up.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab which shows the apps that are loaded on my phone. Everything else in the itunes software seems to be working okay. The problem is in the part where you sync the newly purchased apps. The apps will all be blank that are downloaded and that part of the software crashes itunes or freezes up. I can get out of itunes okay after the freeze up, but it just stops me from syncing anything that I have newly added. If anyone has had this problem before or knows someone that has, please let me know how I can fix it. I have uninstalled and reloaded itunes 4 or 5 times, but the problem is still there. I might add that I have been using itunes and purchasing apps for 2 to 3 years without any problems. HELP.

You would get better response from the iTunes community forum.
Have a nice day!

I have Webroot Security and Firefox is not compatible with the malicious URLs part of the program? How do I protect myself?

When I downloaded Firefox and was checking my extensions, I was advised that Firefox is not compatible with the malware prevention part of my Webroot security package. I use it successfully with Windows and just renewed for another year. What do you suggest I do to protect myself? I am not a computer expert so if you could reply in plain language it would be appreciated. Also, we stream videos a lot and I noticed that DivX is also not compatible. What do I do about that? Thank you.

I was having this issue for Firefox version 7 and had to spend one hour trying to find a solution. Here is the solution. Go to webroot.com, tab to support and than 2011 product support. Type in Firefox Toolbar it will than say are you unable to use firefox toolbar hit yes. It will say under 1. click hear to download patch. Save the file and after the download run it. After installed close firefox and you should have the webroot toolbar running again.
ff7fix.exe is the file you need.

I have ipad2 wifi3G and downloaded ios5 no problems syncing with itunes until just recently. Am unable to finish sync. Anything?

i'm having trouble with sync with itunes. ihave upgraded to ios5 and have 3Gwifi ipad2

Are you using a computer that has perviously been authorized for the Digital Downloads? have you authorized your iPad? I had the same issue with migrating apps from an iPod Touch to a Verizon iPhone 4. Once I signed in with the Apple ID on the device and authorized the compute with the same Apple ID, I was able to sync the apps. Hope this helps.
FYI, I am having issues playing movies with more than 2channel Audio in IOS 4.3, be mindful of the number of audio channels your digital downloads have.

HT204053 How do I link my accounts I have 2 accounts and can't sync my IPod with ITunes

How do I link 2 accounts in ITunes Store so I can sunk music I purchased?

You can't link two accounts, all content is tied to the account that downloaded it and accounts can't be merged nor content transferred between them.
You can have more than account authorised on your computer's iTunes via the Store > Authorise This Computer menu option and you should be able to sync content from both to your iPod. If you redownload and account's purchases (or use iTunes Match or automatic downloads on an account) then you might tie your computer to that account for 90 days : http://support.apple.com/kb/HT4627 - so you won't be able to do those three things on another account until the 90 days have completed.
To sync music, connect you iPod to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC), and then use the Music tab on the right-hand side of the iTunes screen to select and sync your music to your iPod.

I have an iphone4 and my husband merge his numbers with mine and i think it was deleted can you tell me how can he get his number back on his phone

have an iphone4 and my husband merge his numbers with mine and i think it was deleted can you tell me how can he get his number back on his phone

Do you possibly mean the contacts have been merged?
If so, where are each of you syncing contacts? A supported application on the computer? iCloud or another cloud service? An Exchange server?
WIthout details, it's difficult to offer specific resolutions.

I have one problem and I think it is a settings issue. When I google the web I get results. Now, when I visit some website and I return to my search results I don't have any markers (diffrent link colour for visited sites in IE).

Question
I have one problem and I think it is a settings issue. When I google the web I get results. Now, I visited some website and then I want to return to my search results and pick another search result. And there is a problem: I don't have any markers (diffrent link colour for visited sites in IE) that would help me to distinguish visited and not visited sites.

Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread.

I have a mac and am thinking about upgrading from snowlepard to lion , is it a good idea and hard to adapt to

i have a mac and am thinking about upgrading from snowlepard to lion , is it a good idea and hard to adapt to

This is my "About This Mac" ... it shows I have Intel i7 CPU. If you are running SL, you at least have Intel, but would need at least Core2Duo an 2 GB (most people suggest 4 GB) RAM.
If you want to run Lion, remember that the discussions in this forum from last summer when Lion first came out (and since) were highly charged at times. Certain features that vanished or were added caused great heartache for some. Others love Lion, though. And some live with the changes waiting for any fixes they would desire.
Any PPC (PowerPC) applications you depend upon will not work under Lion. Use this page to see what applications will not run: http://roaringapps.com/apps:table
AND
Recall that you can clone your SL to an external disk to keep it safe. Then you can "experiment with" the new OSX (Lion or ML) until you know it works for you while still having your old SL safe in case you need it.
Good luck.

HT201303 How do I get my security passwords I have forgotten them and can not get envy thing with out them

How do I get my security passwords I have forgotten them and can not get envy thing with out them

Fastest way is by contatcing support. This is because youc an't reset the questions on your end if you forgot the original answers.
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.

HT1338 I currently have Snow Leopard and am thinking of upgrading to Lion but have heard some bad things about it. Should I upgrade or not? What do you like/dislike about Lion?

I currently have Snow Leopard and am thinking of upgrading to Lion but have heard some bad things about it. Should I upgrade or not? What do you like/dislike about Lion?

It is indeed all down to what you need to do with your machine.   Snow leopard is an excellent OS and as Baltwo suggests you have to check out your current apps and programs because PPC won't work on any higher OS than the one you have.
Andy's comment is very interesting and, I suspect, insider knowledge based    Certainly I would wait for Mavericks now it is on the horizon ... and then add six months or so for the bugs to be ironed out.
Good luck, whatever you do.   I'm staying with Snow Leopard.

TS1292 hi my 25pound voucher for music isnt working as i have itunes 11 and in think the card is for itunes 6.0 and 7.0

hi my 25pound voucher for music isnt working as i have itunes 11 and in think the card is for itunes 6.0 and 7.0
and it was only for a song for xmas day as i had an idea plus i hav a imac osx 10.8.2
the card was from asda in bolton lancashire that my sister got me for the idea i think the staff knew there was a problem with the card
regards
Andrew helliwell
Darwen Lancashire

Prepaid iTunes cards, if that's what you mean, are not specific to any version of iTunes. I presume you're following this procedure to redeem the card:
http://support.apple.com/kb/HT1574
If so and it's failing, could you please explain where the process is breaking down, including the text of any error messages you receive?
Regards.

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.

I have new computer and want to be able transfer my iTunes to it, music, apps etc and sync my iPad on it. what do I need to do plse to set this up on the new Pc?

I have new computer and want to be able transfer my iTunes to it, music, apps etc and sync my iPad on it. what do I need to do plse to set this up on the new Pc?

Transferring music with home sharing.
http://support.apple.com/kb/HT4527
Backing up iTunes on DVD
http://support.apple.com/kb/ht1382
This may be helpful as well. Read about it and see what you think.
http://www.copytrans.net/copytranstuneswift.php

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

I have webroot security, and I think it's interfering with itunes

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