I have windows 7 and I can't open the iTunes store

I can't get into the store. I upgraded to the latest version but it still will not allow me to go to the store. Help please

If you forget the Restrictions passcode you have to restore the iPod to factory defaults/new iPod.  The iPOd willbe empty like it was when new.

Similar Messages

  • TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

    I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.

    You might have two different things going on at once here.
    Starting with the registry settings message.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

    have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
    How do I get to play all of my music that should be stored either on the computer or in the cloud?

    Hi,
    Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
    If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
    Jim

  • After the ios7 updated I can not open the iTunes store in my iPhone 5

    After the ios7 updated I can not open the iTunes store in my iPhone 5
    How can I fix it?

    Hi adrimomo,
    Welcome to the Support Communities!
    Here are a few things you can try:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
    Cheers,
    - Judy

  • TS1368 I can not open the itunes store on my ipod touch

    I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign out and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • TS1424 I can't open the iTune store after I updated my iphone to iOS 7.

    Hi there, could someone help me here please - I can't open the iTune store after I updated my iphone 4 to iOS 7. The problem occurred about 5 days later after the upgrade. There are no error messages. As I tap on the icon it opens just for a fraction of a moment and then goes off and back to the main screen. Other apps are working just fine. I tried following the troubleshooting steps as suggested by apple support, but that didn't help unfortunately...
    Thank you

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

    I'm using a Windows XP (32 Bit).  I can't open my "iTunes Store" page.  I have to struggle just to open the iTunes icon.  When I do, it opens directly to my music library.  When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page.  That's it!   NO GRAPHICS!  I even tired the "Diagnostics" test.  It shows that there is a disconnect with the internet and the iTunes Store.  When I clicked the "Help" button next to it, it opened to a totally blank page.  Nothing.  I'm trying to sync an iPad 2 to iTunes on that computer.  It shows on the computer that the apps have been synced, but they are not present on the iPad.  Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone.  Thank you for any and all help in this matter.

    Hi Andre V.,
    When having iTunes Store connectivity issues, the following articles provide the best solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • Itunes 11, Windows 8, how do I open the itunes store in a different window?

    Recently updated to Windows 8 and can't get the iTunes store to open up in a new window separate from ITunes.  Any idea how to do this?  Thanks.  Chief3498.  Been reading that this can't be done.  If true, why did iTunes take this option out?

    To roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.
    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
    tt2

  • My new computer does not have iWeb and I can't open the files from the old computer. What can I do???

    I'm really desperate. I used to publish to a blog directly from iWeb, then I discontinued it. When I made the switch to iCloud, I wasn't worried because I knew my files would always be there. However, once I got a new computer, I transferred all the old files to an external hard drive and I thought everything would work just fine. Well, it didn't Neither can I open iWeb nor can I find my files.
    Can anyone help me please?

    New Macs have not shipped with iWeb for over 2 years and Apple has not sold or supported iWeb for at least 2 years now - Apple stopped selling it and dropped support for it when MobileMe was ditched in favour of iCloud which does not offer hosting.
    If you want iWeb, then you will need to have a look at your old installation CD's for your old Mac and see if iWeb is on these and you can then install it from there or if you don't have these CD's any longer, then you'll have no option but to purchase a copy of either iLife 09 or iLife 11 from Amazon - these boxed sets both contain iWeb 09, which is the latest version of iWeb.
    Other than this and as you have not done your blog for sometime, perhaps you should consider re-creating it from scratch with a software that is actively supported and updated - that is NOT iWeb any longer.
    You could try using WordPress, either .com or .org - .org is good if you already have hosting and you can install WordPress directly onto your server.  If you want something free, then you could use WordPress.com which is then published on the WordPress servers.
    You could also take a look at EverWeb from Rage Software, which is very new and is very like iWeb with all the extras, such as drop down menus etc.  Take a look at http://www.everwebapp.com.
    As for your files, it sounds that when you say files, these might be the published files for your site, if you went into iWeb and published them to a local folder?  This is not a backup and even if you could find these files, then iWeb will not be able to open them because it has no import facility, so cannot open an already published site - html and css files.
    What you need is your domain.sites files which can be found under your User Library/Application Support/iWeb/domain.sites.
    I would cut your losses and if you don't have iWeb, then don't bother paying for software that is now outdated and unsupported - move onto to something new and re-create everything in either WordPress or EverWeb.

  • TS2753 i have removed iTunes and re-installed the latest version for Windows XP and still can't access the iTunes store; is there any way to get access to the iTunes store again?

    I am unable to access the iTunes store for the last two months, I've tried removing the software and re-installing the latest version for Windows XP and still no access; is there a solution that would allow me to get access again?

    If you haven't got a backup copy and if it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download (there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Can't open the iTunes Store app on my iPhone 5

    I updated my software to iOS7 and all other apps work fine but I can't open iTunes...please
    Help.

    After updating to os7 my iphone 5 will not connect to the iTunes Store. I went in to settings, signed out, and then signed back in and retried and the iTunes Store still will not open. Works fine on Apple TV and my ipad, just not my phone.Other suggestions would be appreciated.
    Thanks, Tim

  • I downloaded the newest version of iTunes, and now I cannot open the iTunes store. It just sits there and says it's loading for hours, but does nothing.

    I downloaded the most recent version of iTunes, and now the iTunes store won't open. It just sits there and says 'accessing iTunes store for hours, but does nothing.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I upgraded itunes 10.5 and now can't access the itunes store.  get messsage high CPU message  windows xp

    i upgaded to 10.5 and now cant access itunes store or sync.  get a message that high cpu usage by mobile device.  have uninstalled and reinstalled itunes.  help....

    sharonfrompasorobles try looking here for an answer to your problem:
    https://discussions.apple.com/message/16599932#16599932

  • Hi. I have rented and downloaded a film from the iTunes store but every time I try to play it I get the message: An unknown error occurred (-42110).  Please try again later. I've been trying for two days!

    Can anybody help me with the above question? There doesn't seem to be an email address for simple queries about services that don't work!

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I have the newest version of iTunes, and I cann open iTunes but I can't open the iTunes store, I click on it and then it says "iTunes is not working. Windows is checking for a solution" and then it closes.

    Please help.
    I can't buy anything!!!!!!

    This happened to me after the last iTunes upgrade.  The solution for my problem was to completely uninstall and reinstall my security software PC Tools Spyware Doctor with Antivirus) Just disabling it did not work.
    There are however a lot of different fixes on other old threads.

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