I have Windows 7 and i can't sort my bookmarks the normal way. nothing happens

When i right click on bookmarks menu folder to sort my favourites into alphabetical order it doesn't do anything. I only have the option to drag them manually. Also i am getting duplicates of all the folders going down the left hand side of the bookmark sidebar which is also annoying.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

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I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb

I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb cord and Ipod into my laptop. Its mac so it is an apple system. I am wondering how I can fix this problem I am not very good with techy stuff so this is very confusing how it was working and it just stopped.

Hi johnsmiff99,
That is never fun when your iPod touch does not show up on your Mac. Take a look at the article below to walk you through on getting it to show back up on your iTunes. It is very easy to read so you wont feel overwhelmed with to much techy jargon. Let me know if you get this worked out.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Take it easy,
-Norm G.

How can I un-install my adobe premiere Pro CC 2014, I can not do this in the normal way because this program is not in the UN-INSTALL list?

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My bookmarks have disappeared and I can't add new bookmarks.

All my bookmarks have disappeared, including the defaults on the toolbar of most visited, etc. I can't add new bookmarks either. I have tried all the Help Topics on lost bookmarks. I tried restoring bookmark backups, but the backup from the date I lost bookmarks says "unable to process backup file." All the later dates will load, but they have no bookmarks saved in them. All of the other Help Topic attempts went fine but did not solve the problem.

What I would say is that if you have any bookmarks at all at present that you make a manual backup of them, and then continue to make manual backups as any recovery efforts proceed.
* see [[Backing up and restoring bookmarks]]
There is a possibility that you had corrupt files, and may then have inadvertently overwritten any files that may have contained bookmarks. It is a good idea to make manual backups, for cases where the auto backups do not. work as expected.
If you have already followed the instructions carefully about [[lost bookmarks]] and without resolving the situation, there may not be much you can do about your personal bookmarks. If they are important and you are willing to try there may be a possibility using file recovery software, &/or sqlite editors that something could be salvaged, but not something I can advise on, I am not currently a Mac user.
The default bookmarks should be fairly easy to restore. You can probably also start the bookmarks working again. Trying the simplest options first:
# work from [safe mode]
#* at this stage when you see the first dialogue window with options do not make changes, press the continue button
# use the customise / customize option from the toolbars and '''reset defaults'''
#* Mac may differ from my Windows XP, I can right click bookmarks, or use the tools menu see [[How do I customize the toolbars?]]
# if that has failed to resolve the problem go back to safe mode as in step 1 but this time use reset toolbars and controls.
By now you should have the default bookmarks back and maybe the bookmarks work and will save new bookmarks, try it whilst still in safe mode, before going back to try in ordinary mode. If it works in safe mode but not in ordinary mode you probably have some add-on managing to cause problems
If you still have problems and bookmarks will not save see [[bookmarks not saved]] that probably indicates corrupt places.sqlite &/or localstore.rdf the linked article explains how to find and delete them.

I have purchased Lightroom 5 , can't download. Press down load button , nothing happens ?

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But mp3's can't be handled this way.(or can they)
Is there a method that will work for both?
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There were previous issues I've had with latency using NS to play MP3. For example my videos would sometimes become slightly desynced, especially over a long duration. This may have been resolved in the latest FPs but I tend to target the lowest version necessary.
The Sound class was designed specifically to use mp3s more efficiently as well as access information NetStream can't. If I were you I'd do a simple file extension detection and use Sound for MP3 and NetStream for M4A separately. The difference between them is a short handful of code that can easily be wrapped by a class with a similar implementation so you can re-use it.

Brand new macbookpro; recent install Yosemite; computer now opens to my name and image but no place to put the password but nothing happens when trying to click on restart etc.

Macbook Pro purchased December 2014.....was fine until update iOS to Yosemite 2 days ago. Now, when turned on my image with my name comes up on the screen...no place to put your password.....at the bottom...restart, but used cursor to click on the restart and also my name, the image etc....nothing happens.
I shutdown to go into the Recovery OS....and got the screen about resetting the password....which doesn't need reset. The third choice seemed more appropriate regarding the keyboard...but could not click on any of them with the cursor.
Spent an hour with Apple support who ended up referring me to an Apple store that's a 100 mile round trip from me. Can't believe they can't help me...and can't believe this is happening to a brand new Mac.....guess Apple is no different than any other computer...install an update or upgrade...and immediately have problems.
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Joe......good thing my Dell is working

Resetting User Password in Lion and Mountain Lion
Boot into your Recovery Partition by holding down the Command and R keys whilst booting.
When the Recovery screen appears, go to the Utilities menu and open Terminal.
In Terminal, type:
resetpassword
...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
Good luck,
Clinton

I am unable to transfer audio files to itunes, they're mp3. I've tried dragging them in and selecting to add a file to the library but nothing happens. Also I managed to get one song into the library, but cannot put it onto my iphone. Please help!

see above question

quick google search brought this article up from University of Regina in Canada.
http://www.uregina.ca/compserv/network/ipad_faq.html
They say to use ReaddleDocs for accessing their NetStorage account. Is that one of the apps you have tried?
Sounds stupid but have you asked the IT Dept. at your work if they have any insider info from Novell? Or even the Novell forums?
Good luck.

I want to update my ios in ipad 2, message tells me to back up or lose. I don't have icloud and I can't get it without the newer version of ios. How can I backup without icloud?

I want to update from ios 4.3 on my ipad 2. When I connect to itunes(newest version is installed) on pc, and attempt the update, I get a message to backup , or l will lose items purchased on the ipad. I don't have icloud yet, because when I try to add it to my ipad, I am told I need the newest version of ios. So it's a vicious cycle! I tried to buy itunes match, and I wasn't able to do that either! I have downloaded books, and songs on ipod that aren't able to be in my itunes library from CDs. What should I do and in which order, to protect my stuff from getting lost with the update?

Backup with iTunes. If iTunes is asking you if you want to backup, say yes to that and it will backup your iPad. Have you ever synced with this computer before?
My boilerplate response for anyone that wants to update the iOS.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

I have Firefox version 34.0.5. All my bookmarks have disappeared and I can't add new bookmarks. The "library" remains empty. Help!!

Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks

Thank you very much for your help.
What worked for me was to close down Firefox, delete the "places.sqlite" file and restart Firefox. My bookmarks instantly came back. This file is inside the "application data" folder which is a hidden folder. You must unhide the "application data" folder first in order to delete the "places sqlite" file using windows explorer.
There may be an easier way but this worked for me.
Thanks again

My bookmarks have disappeared and I can't do new bookmarks. I have tried restoring them by clicking on backups and by downloading backup and neither will work.

That's all I know. I've followed the directions for restoring them and nothing works.

I hope this can help you;
'''''[https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_fix-the-bookmarks-file fix-the-bookmarks-file]'''''

I can open Firefox v4.0b4 no problem, and I can bring up links that are on the google page and pages that are bookmarked, but when I enter a web address in the address bar and either hit "enter" or click on the blue arrow nothing happens.

I have an Apple Powerbook G4 with Mac OS X v10.5.8. I downloaded the new Firefox to replace an older version (v2.0, I think). When I try to go to websites via the address bar, I don't get any errors and nothing appears to be loading.

Try to create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I cleared my browsing history now I can't get into my E-mail. When I try I receive a security box asking for user name and pass word. I click on the enter button, nothing happens. IE works. I removed part of Mozilla and reinstalled it. This did not help.

When I start Firefox, a box appears stating (exc in handl: type errow: brw is undefined). Once I click on the O.K. Button, Firefox appears.

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

When I type an entry in the Google box in the navigation toolbar and then hit enter or click on the magnifying glass, nothing happens - how can I fix that?

The Google search box was working correctly, then just seemed to stop of its own accord, mid-session.

Did you try to close and restart Firefox?
Did you try to reboot the computer?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also:
*http://kb.mozillazine.org/Search_Bar
*http://kb.mozillazine.org/Unable_to_search_or_add_new_engines

I have Windows 7 and i can't sort my bookmarks the normal way. nothing happens

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