I have windows 7, had a power surge that shut down my desktop pc, restored to a prev date, firefox was installed then, now I can't uninstall it. How do I uninstall it now?
Hi I tried firefox as a browser but didn't keep it. Uninstalled it and put explorer 9 back on. Tonight a power surge knocked out my desktop pc totally. When I got it back on, there were start up problems. Start up repair restored to a different date, and it happened to be the date when I installed firefox. I activated explorer 9 again, then tried to uninstall firefox, but the uninstall won't work from the control panel. How do I uninstall firefox now?
If the Control Panel method doesn't work ([https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox Uninstalling Firefox | How to | Firefox Help]), try the program '''helper.exe''' in this folder:
C:\Program Files (x86)\Mozilla Firefox\uninstall
Similar Messages
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This is a freeze, not a crash, so I can't submit info to Mozilla. I've been through this in repeated updates, and it's only getting worse. FF used to be stable, now it's unreliable. I have OS X 10.6.8, fully updated. I have only 2 add-ons: Jave Applet Plug-in 13.8.3 and Shockwave Flash 11.4.402.265. It's entirely random, and usually with an ordinary site, with no video or pop-ups or anything moving. Force-quitting doesn't work; FF shows it's closed in the dock but the window is still open on the screen, and the beachball is spinning. It progressively freezes each app I click on, and finally I have to use the power button to shut down and restart. Again, this is getting worse, not better. I moved to FF because IE and Safari were so bad, but now FF is no better. Thankfully Word seems to save whatever I'm working on if I have to shut down, but email doesn't. With this kind of freeze, I'm not given the option to submit info to Mozilla - everything is frozen, the submit window doesn't even appear.
I spent many years on OSX 10.4 using FF with little problem. It was a bit bloated but worked fine.
Once I got a new machine and went to 10.6, my FF experience went downhill fast. I'm now on 10.6.8 and FF15 and it's by far the worst experience I've ever had with a browser.
It is, frankly, abysmal.
It locks up constantly, grinds away on the hard drive, seems unable to deal with javascript without slowing to a turgid crawl. It freezes seemingly at random and ties up my whole machine.
In the course of a typical working day, I estimate I have to force quit FF around 40 - 50 times. If I start or quit any other app, FF locks up shortly after. -
I was in Lightroom and had a power surge and now Lightroom will not launch. It encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix the next time it launches. I have shut my system down and Lightroom still will not launch. Does anyone have any suggestions?
delete your preview cache (.lrdata folder).
Here has location:
Preference and other file locations in Lightroom 5
If not enough info, search this forum for "delete preview cache".
Rob -
Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!
Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products
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Has there been any trouble with the charger? I am getting ready to re-order but the one i had.... the had the power surge and the end was blackened. Not sure if it safe to use the laptop again? Thanks.
Can you also see blackening in the power jack on the PowerBook? If so, I would be worried that the surge also damaged the computer/
Does the computer run OK on just the battery? If it is working on battery power, that limits the number of things inside the computer that could have been fried.
If the computer is severely damaged by the surge, it's not worth repairing. However, a couple of posters in Apple forums said their homeowners'/renters' insurance paid them replacement value of their computer after power surge damage due to known problems on the grid, like the huge power outage that hit the SW Untied Stats and part of Mexico yesterday. -
We had a power surge the other day and ever since, my bookmarks in Safari do not display their respective logos, i.e., New York Times logo rather than the generic blue circle. How can I restore them?
Thanks for any help.One way to add Facicons back is to visit those sites again.
It is time consuming if you really want to have all those back. -
Previous version had save all tabs before shutting down,which helped a lot if u open same windows always,but this is not there in the latest version I have upgraded recently.Request you to guide me if this can be accommodated in the new version.
Firefox now always stores the old session which you can access by going to the History menu and selecting "Restore Previous Session".
If you always open the last set of tabs, an alternative approach is this:
# Click the orange Firefox button, then select options to open the options window
# Go to the General panel
# Change the setting "When Firefox starts" to "Show my windows and tabs from last time" -
I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?
i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH! -
Now that I upgraded to Maverick on my Mac air, I can not use the power button to shut down the computer anymore. I now have to go to the apple icon in the upper left corner. Any short cuts instead of going to the apple in the top left corner and hitting shut down. Doing that all the time, I feel like I am back at work using a "Windows" computer.
This a is tricky one, but you can still do it. Instead of pressing the power button, hold it down for a few seconds and then you'll see the shut down options dialog pop up.
I guess they were trying to prevent accidental touching of that button. They did something similar with the Eject button a few versions ago, where you have to hold down Eject instead of just tapping it so that you don't pop out a CD by mistake. -
While I'm using safari, it will freeze up. When I force quit safari and reopen it, I find that I'm back to where I was when I did the force quit and safari remains locked up. When I try to restart the computer, I get a pop up that says that safari cancelled my restart. I then press the power button to shut down the computer. When I reboot the computer and open safari, I see all the tabs and windows that were opened when this issue began, only this time safari isn't frozen. This problem started yesterday.
Has anyone experienced the same problem? Is there a fix for this problem?Try Resetting Safari: Open Safari. Cick on the name Safari in the menu bar. In the drop down menu click Reset Safari.
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I have 30+ iPhoto Libraries, so every time I open one, iPhoto wants to copy the 3 events I had out there when MobileMe shut down. Those 3 events are already saved in the appropriate iPhoto libraries. Wish I had deleted them on MobileMe! How do I turn this process off?
As Larry mentioned I use a different DAM (digital asset management) appliclation, Media Pro 1. For other possible DAM apps visit The DAM Forum which is for professional photographers. There the various apps are discussed along with workflows. If nothing else you'll get some good information on managing digital "negatives".
Media Pro lets you manage the folder organization of your photos and write metadata, keywords, titles, and other metadata directly back to the files. No matter what app you go with have a backup plan in place to keep current backups of your source photos on separate hard drives. -
when I try to install icloud on my laptop running windows 7 home premieum I get message saying the windows installer package wont complete as a program run as part of setup did not finish as expected the install then rolls back I have tried reinstall deleting files signing on with another account etc nothing works I have read this is an apple programing problem if so is there a fix I need iclouds thanks
This other discussion may help: Re: how do I install icloud
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Have an iPod touch 4th gen. It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing. I have restored via iTunes and reset all the settings. Any suggestions?
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
I have downloaded an app from the Istore and now I can't figure out how to open it or use it
I have downloaded an app to use on my laptop and now I can't figure out how to open it and use it. It shows it in the download area..........any suggestions would be great.
Have you looked in your menu of programs (in Windows: Start -> All Programs -> etc....)?
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My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help I have tried everything I know to do
Unfortunately this means that there is a problem in the boot sector of your hard drive. It might be indicative of a fundamental corruption in the coding that allows your computer to boot your operating system from your hard drive. I had this problem twice and it resulted in me having to get a new hard drive and restore my data.
In other words, your computer can't talk to your operating system so you can't access your data.
Here is my advice: DON'T CALL APPLE TECH SUPPORT though they are kind and usually helpful it will take you an hour just to explain the situation and they will only tell you to do what I'm gonna say here.
First: Shut down your computer completely
Two: boot up while holding down the following keys: command, option, p, and r. The computer will reboot 3 times. This solution will likely fail so if you're frustrated skip to the next step.
Three: Boot up while holding down the option key. Select recovery drive. Select your default language. Select disk utility, click on Macintosh HD, and select "verify and repair volume." Likely the verification will produce some line like "unused node not erased." Or something like that. If anything using the words "node structure" comes up, you need a new hard drive.
If after verification and repairs you still can't boot I sincerely hope you have apple care because you will need a new hard drive. Set up an appointment to come in to the apple store, they will tell you to go and get data recovery, just ask them to give you the old hard drive. Unless you have an up to date backup in which case you can just restore from that. If you're lucky the only issue is with the boot sector which means that if you ask them to give you the old hard drive, you can buy an enclosure and you have effectively been given a free external hard drive. It still works to store data just not to load an operating system.
If you have a back up drive bring it to the apple store and they'll do the whole thing right there, it should take around an hour and a half but may take longer.
Hope this helps, it's annoying but it's your safest bet.
All the best.
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