I have windows 8.1 and the latest version of flash player. I'm getting audio but no video (it just displays a green screen.) How do I get video?

Thanks but I found my problem. It was easy oncew I found out the flask player was also called shockwave. My shockwave add-on was disabled. I'm not certain what caused the condition. I was good one day and not getting the error messages the next day. But, I know what to look for in the future if it reoccurs. Thanks again.

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Since installing the latest version of Flash Player I've had nothing but constant freezes?

Three weeks ago I ungraded Flash Player and ever since have had constant problems involving freezes -and sudden unexpected transitions from the internet page I'm on to my email page- with a pop-up window telling me either Flash Player is busy or not performing usually the only remedy I've been left with is to reboot or Restart. Oddly often where I have disabled Flash Player i've later discovered it enabled again yet I am the only person with access to my computer. Frankly I want nothing more than to be rid of Flash Player replacing it with something to perform the same function while enabling me to continue to use Firefox as my browser. Ideas please?

lozton wrote:
Three weeks ago I ungraded Flash Player
The latest Flash Player was released this week.

I need to update my operating system so i can get the latest version of Flash player - 11. This is so I can continue to watch 4 OD. How do I go about this?

I need to update my operating system to install Flash player version 11 so I can continue to use the 4 od player. How do I go about this? The version of OSX required is 10.6. Can anyone help?

Make sure your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Specs:
http://support.apple.com/kb/SP575
Mac OS X 10.6 Snow Leopard

For the past week, I am unable to view videos. The page comes up with this comment: "Blocked plug-in" and it suggests that I download the latest version of Flash player. I have downloaded that and still get the same comment. Please help.

I have an iMac11.2 and am running Mac OS 10.6.8. I have not had a problem viewing videos until the past week or so. Now I cannot view videos on my news, facebook or in email messages at all. A message pops up in the window that says "Blocked plug-in". I have downloaded the latest version of Flash Player for which it asks and still no luck. Can anyone here help me with this? Thank you. Grace

TThere have been 3 updates to flash player ink the past month.
download and install the latest.
this warning seems to be a part of the newer security updates.

I installed the latest version of flash player and it said installed successfully and i can use it just fine, but when I checked system requirements it didnt seem to match. it needed 2.33 ghz and I have 2.13ghz. can this cause problems to my computer? i h

I installed the latest version of flash player and it said installed successfully and i can use it just fine, but when I checked system requirements it didnt seem to match. it needed 2.33 ghz and I have 2.13ghz. can this cause problems to my computer? i have an intel i3 proccessor, windows 7, internet explorer.

Since all Intel i3 processors have at least 2 cores, your specs are well above the requirements; see http://ark.intel.com/products/family/75025#@All
I have some computers with far slower processors, and Flash Player 14 works perfectly well on them too.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

I have Mavericks on my iMac and the latest version of iPhoto 9.5.1 (902.17) but no book, card, calendar, album, slideshow, print and order prints options under Share, which still shows Set Desktop. Any ideas please?

I have Mavericks on my iMac and the latest version of iPhoto 9.5.1 (902.17) but no book, card, calendar, album, slideshow, print and order prints options under Share, which still shows Set Desktop. Any ideas please?

LN,
Since I couldn't expand the zip file on my desktop, I expanded the file on an external drive. Here's the information:
Hardware Information:
          iMac (27-inch, Late 2012)
          iMac - model: iMac13,2
          1 3.4 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
          NUDC: Path: /Library/StartupItems/NUDC
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:52
Disk Information:
          APPLE HDD ST1000DM003 disk0 : (1 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 999.35 GB (698.05 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. iPod
          HGST G-Drive Mobile USB 1 TB
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    iMac Backup (disk1s2) /Volumes/iMac Backup: 999.86 GB (10.14 GB free)
          Elgato Systems EyeTV Hybrid
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. MacBook Air SuperDrive
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
          LSI Logic SYM13FW500-CDROM DRIVE 400mbit - 400mbit max
          Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
                    disk3s1 (disk3s1) <not mounted>: 32 KB
                    disk3s2 (disk3s2) <not mounted>: 29 KB
                    disk3s3 (disk3s3) <not mounted>: 29 KB
                    disk3s4 (disk3s4) <not mounted>: 29 KB
                    disk3s5 (disk3s5) <not mounted>: 29 KB
                    disk3s6 (disk3s6) <not mounted>: 262 KB
                    disk3s7 (disk3s7) <not mounted>: 262 KB
                    disk3s8 (disk3s8) <not mounted>: 262 KB
                    Media (disk3s10) /Volumes/Media: 499.97 GB (151.37 GB free)
          Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
                    EFI (disk2s1) <not mounted>: 209.7 MB
                    Mini Stack (disk2s2) /Volumes/Mini Stack: 999.86 GB (470.15 GB free)
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
                    Apple Inc. Thunderbolt to FireWire Adapter
Kernel Extensions:
          com.AmbrosiaSW.AudioSupport          (4.1.2 - SDK 10.6)
          com.netralia.driver.VBMicDriver          (1.0.0 - SDK 10.7)
          com.netralia.driver.VBSpeakerDriver          (1.0.0 - SDK 10.7)
Problem System Launch Daemons:
Problem System Launch Agents:
          [failed] com.apple.accountsd.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.elgato.EyeConnect.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
          [failed] com.epson.eventmanager.agent.plist
          [failed] com.google.keystone.agent.plist
          [invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
          [loaded] com.google.Chrome.framework.plist
          [failed] com.google.GoogleContactSyncAgent.plist
User Login Items:
          EyeTV Helper
          apple-scc-20131222-190227
          Skype
          Messages
          Thunderbird
3rd Party Preference Panes:
          remoting_host_prefpane
          Déjà Vu
          DivX
          Flash Player
          Flip4Mac WMV
          GPGPreferences
Internet Plug-ins::
          Shutterfly: Version: 3.0.1
          Google Earth Web Plug-in: Version: 6.2
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8
          Musicnotes: Version: 1.17.3
          OfficeLiveBrowserPlugin: Version: 12.3.5
          PandoWebInst: Version: 1.0
          FlashPlayer-10.6: Version: 12.0.0.39 - SDK 10.6
          DivXBrowserPlugin: Version: 1.4
          RealPlayer Plugin: Version: (null)
          Flash Player: Version: 12.0.0.39 - SDK 10.6 Outdated! Update
          iPhotoPhotocast: Version: 7.0
          googletalkbrowserplugin: Version: 4.9.1.16010
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewer: Version: Unknown
          Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0
          Silverlight: Version: 5.1.20913.0 - SDK 10.6
          ContentUploaderPlugin: Version: 1.2
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
User Internet Plug-ins::
          WebEx64: Version: 1.0
          Move_Media_Player: Version: npmnqmp 071505000006
          WebEx: Version: 1.0
          MRJPlugin: Version: 1.0-JEP-0.9.0
Bad Fonts:
          None
Old applications:
          Audiogalaxy Helper:          Version: 3 - SDK 10.5
                    /Applications/Audiogalaxy Helper.app
          Disc Cover 3:          Version: 3.0.10 - SDK 10.5
                    /Applications/Disc Cover 3.app
          Epson Printer Utility 4:          Version: 9.14 - SDK 10.5
                    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
          Keynote:          Version: 5.3 - SDK 10.5
                    /Applications/iWork '09/Keynote.app
          Kies:          Version: 2.1.0.13071_1 - SDK 10.5
                    /Applications/Kies.app
          Microsoft Alerts Daemon:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Numbers:          Version: 2.3 - SDK 10.5
                    /Applications/iWork '09/Numbers.app
          Open XML for Excel:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          Pages:          Version: 4.3 - SDK 10.5
                    /Applications/iWork '09/Pages.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Senuti:          Version: 1.2.9 - SDK 10.5
                    /Applications/Senuti.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
          TechTool Deluxe:          Version: 3.1.4           - SDK 10.4
                    /Applications/TechTool Deluxe.app
          TurboTax Home Business 2011:          Version: 2011.r15.011 - SDK 10.4
                    /Applications/TurboTax Home Business 2011.app
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 930.71 GB Disk used: 280.61 GB
          Destinations:
                    iMac Backup [Local] (Last used)
                    Total size: 931.19 GB
                    Total number of backups: 31
                    Oldest backup: 2013-12-19 05:31:29 +0000
                    Last backup: 2013-12-26 15:57:21 +0000
                    Size of backup disk: Adequate
                              Backup size 931.19 GB > (Disk used 280.61 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               2%          EyeTV
               1%          WindowServer
               1%          Google Chrome
               1%          EtreCheck
               0%          AddressBookSourceSync
Top Processes by Memory:
          328 MB          thunderbird
          213 MB          com.apple.IconServicesAgent
          205 MB          mds_stores
          197 MB          iPhoto
          164 MB          Google Chrome
Virtual Memory Statistics:
          2.81 GB          Free RAM
          3.50 GB          Active RAM
          778 MB          Inactive RAM
          948 MB          Wired RAM
          499 MB          Page-ins
          0 B          Page-outs

Why can't I install the latest version of Flash Player? I have all plug-ins allowed.

Why can't I install the latest version of Flash Player? I have all plug-ins allowed.

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
          When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
          Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
          Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
          Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
          Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
          Allow (or Enable) plug-ins
Then click the button marked
          Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
          Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.

I downloaded the latest version of flash player, not working?

I just got my computer back from being fixed and I'm redownloading everything I need.
I have a Mac OS X Version 10.7.5 and i downloaded the latest version of flash player for it. It appears to be installed because there's a window opens up saying "Thank you, enjoy flash player." or something like that after I have downloaded the flash player.
I've tried several times and I STILL can't watch videos or do things that require flash player.
I went to my system preferences, clicked on Flash Player and went to the advanced bar, and it says "Plug-in version 11.9.900.117 is installed."
However, when i go to this page: http://helpx.adobe.com/flash-player.html
And I click the "Check Now" button to see if flash player has been installed onto my computer, it says:
"Sorry, Flash Player is either not installed or not enabled.
Please go to step 2."
And so I did and downloaded it AGAIN. I only saw the same thing after i reloaded the page and tried again.
I do not have an anti-virus program, so it can't be that.
Is the flash player enabled?
How do I check if it's enabled/enable it?

It's usually in your browser's Tools section.

I've "successfully" installed the latest version of Flash Player. How do I find where it "lives" so that I'm certain it's in there. Also, do I put the App icon in the trash now? (I am on a Mac) Thank you!

I've "successfully" installed the latest version of Flash Player, as recommended by Firefox. How do I find where it "lives" so that I'm certain it's in there. Also, do I put the App icon that appears on my desktop, in the trash now? I am on a Mac and I am not technically inclined.
Thank you!

Your list of plugins shows that you have installed Flash 10.2 r152 which is the current release version.
You can also confirm that Flash is installed by visiting this link - http://www.adobe.com/software/flash/about

Why can't I install the latest version of Flash Player?

Why can't I install the latest version of Flash Player? The install button is always gray.

Don't use the downloader/installer.
Use the FULL offline installer: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_12_osx.dmg
And DON'T run it either. When you mount the dmg
and it opens the window, right click the installer and "Show Package Contents"
Double click the Adobe Flash Player.pkg and let it run the COCOA installer.

I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player. I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time

I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player. I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time I try install the new player it is place in my Trash Folder and I can not get Player to work. I did everything I was to install it correctly but it still does not install it correctly. Can some help me. Bob

Some MacBook Pro versions cannot be upgraded past 10.6.8; others are maxed out at 10.7.5. newer models can go all the way to 10.10. So it is important to know exactly what version you have--there may be close to 40 variants produced since the MB made its debut in 2006.
You can safely give us a snapshot of your model and its current config that will allow us to deternmmine your model and its upgrade potential, plus show it you have any software that may impede any upgrades. Please download and install this free utility:
http://www.etresoft.com/etrecheck
It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance.
Remember that, on leaving OS10.6.8, you lose the ability to run older softare written for older PowerPC Macs (yours in Intel-based). Programs such as Office 2004 will no longer work (min of Office 2008 needed to work on newer OS versions), and AppleWorks will stop working completely

Why when I uncheck the McAfee box I am forced to download McAfee to get the latest version of Flash Player? What is the work around here?

Why when I uncheck the McAfee box I am forced to download McAfee to get the latest version of Flash Player? What is the work around here?

I received your PM. Yes, the links have changed:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player for Mac OS X

Hello. I can't watch videos on dailymotion since I installed the latest version of flash player.

hello. I can't watch videos on dailymotion since I installed the latest version of flash player.Does anyone know how to fix this?

Could you please let us know the operating system that you use and browser?
Please let us know what you see in the following page: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Thanks,
Sunil

Installing the latest version of Flash Player

Since installing the latest version of Flash Player I receive a constant "Plug In " failure message. I have re installed, uninstalled, sent error reports, checked my system, followed trouble shooting instructions. It still does not work. Is the upgrade a dud? Tried to send this message to "contact Adobe three times, Where to from here?

ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

I have windows 8.1 and the latest version of flash player. I'm getting audio but no video (it just displays a green screen.) How do I get video?

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