I have Windows 8 and get a green screen when trying to view videos

I have Windows 8 and get a totally green screen when trying to watch videos. Any ideas?

go here with your problematic browser and see if you have flash player installed: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
if you don't see confirmation that you have the flash player installed, go here and get it: http://get2.adobe.com/flashplayer/
p.s. untick mcafee unless you're certain you want it.

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Hp 15 notebook pc with windows 8.1 displays green screen when trying to play videos

green screen apears when trying to play any video, you tube, netflix, netflix app, all videos. the audio works but displays nothing but the green screen. my computor is brand new only a couple days old i dont know whats going on please help!

Hi,
For online videos: perform a clean install Flash Player may help:
http://helpx.adobe.com/flash-player/kb/clean-install-flash-player.html
For offline videos: Please use
http://www.videolan.org/vlc/download-windows.html
Regards.
BH
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Black Screen when trying to view videos that use Flash Player

Hi all,
Sometimes when I'm trying to view videos on Youtube or BBC iPlayer, which use Flash Player, I'll click play and after around 2-3seconds of the video playing, my screen will go black/dark blue and the audio will stop. I'm then forced to hard reset my computer as no keyboard shortcuts work. This is starting to annoy me. Any help would be appreciated.
I have the latest Catalyst, 12.1, the latest Chipset and BIOS. I have even tried re-installing Windows to no avail. I have also tried uninstalling Adobe Flash Player using your official uninstaller and then re-installing and yet I still get this problem.
System Specs;
AMD-FX 4100 Quad Core Processor @ 3.6GHz
8GB Corsair 1333MHz RAM
320GB Samsung SpinPoint HDD
Powercolour Radeon HD 6870 1GB
ASUS M5A97 PRO Motherboard
OCZ Fatal1ty 750W PSU

Your video card should be fine for GPU acceleration, but to rule this out can you try disabling hardware acceleration to see if that helps?
How do I disable or enable hardware acceleration?
If this works, please open up a new bug report so we can take a further look. Here's a page that describes what we'll need.
How do I troubleshoot and report problems with Flash Player Video?
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Chris

Getting Blocked Plug In when trying to view videos. Downloaded 16.0.0 Flash Version and still have problem

Getting blocked plug in message when trying to access You Tube or Safari video. Downloaded latest Flash Player version 16.0.0 and didn't correct problem. How can I correct?

Try this, uninstalling and then reinstalling Adobe Flash:
Uninstall flash:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
Reinstall Flash:
http://get.adobe.com/flashplayer/otherversions/
Select the OSX for you run the .dmg installer (you can go to Safari Preferences/General "Save doenloaded file to:" select other and then select desktop from the left column.
Run the installer pkg.
When it has completed, reboot your computer to finish the install.
Hope this helps

Green Screen when trying to play videos in iTunes.

Not sure how do describe my issue. But lately when playing videos though iTunes, they play fine for about 30 seconds and then the screen goes solid green ( http://tinyurl.com/loa5a ), but the sound continues. I've tried multiple videos from episodes of Lost that I've downloaded from the iTunes store to music videos, to video podcasts. None of them are immune to the dreaded green screen. Is this a known issue or something maybe unique to my system?

Anyone have any ideas or need more info, if so please let me know. This is very frustrating.

Getting a White Screen when trying to view ITune Purchases

Hi. I am using HDMI cables and when I go to watch anything I purchased on ITunes I get a solid white screen. I can view anything on YouTube just fine and could just look at movie trailers. Now I am getting a message telling me that the ITunes store is unavailable. But it is working just fine on my computer. I switched cables and am still having the same problem.
I'm at a loss. Any suggestions?

Hi,
While not an explanation of what is happening, I have had success restarting the device when this happens to me.

I get a black screen when trying to watch a movie on itunes

I have a laptop that I take to work. I am a teacher at a school. When using my school internet, I am able to see my movies in itunes. But, when I take my laptop home and use my internet, I get a black screen when trying to view a movie.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.images pref should be 1.
*http://kb.mozillazine.org/Images_or_animations_do_not_load
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

I get a green screen when I try to play videos

I get a green screen when i try to ply videos

What is your operating system & version?
If you are on Windows, what is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765

I get a 'blocked plug in' message when trying to view video. I have updated adobe flash, and have enabled

I get a 'blocked plug-in' message when trying to view video, such as youtube. I have updated adobe flash, and have enabled plug-ins - still doesn't work.

Hey reslosson,
The article linked below provides more information about the blocked plug-in alert that you are seeing and will walk you through the process of changing the security settings in Safari.
Safari: "Manage Website Settings…" lets you enable the Java web plug-in website-by-website
Cheers,
-Jason

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I get a green screen when I am trying to view video on flash player, it happpens intermittently

my laptop keeps showing a green screen when I am trying to view video on flash player. It happpens intermittently, but once it starts I need to shut down & restart before it will work again. My laptop is less than a week old. shockwave flash is enabled and activeX filtering is off

Hi,
Open window Control Panel, open Windows Updates, select View update history in the left hand pane, then select 'To remove an update, see Installed Updates'. Let the list populate, then locate update KB3001237, right click it and select Uninstall - when this has completed, restart the notebook.
Download and reinstall the latest driver for your particular graphics chip - the drivers and software page for your notebook is Here.
Restart after this reinstallation.
When windows has reloaded, reinstall update KB3001237 via the standalone installation options on the following link.
http://support.microsoft.com/kb/3001237
Again, restart after the installation.
DP-K
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I just had my hard drive replaced, and now when I am online get a black screen when trying to open a pdf. Any help would be appricated

I'm getting a black/blank screen when trying to open a Pdf. off the internet. Can some one please tell me what to do to fix this? I just had my hard drive replaced and never had this problem before. Thank you

try downloading adobe acrobat reader and installing it......

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Hello ToriTorres,
You question seems quite general, and this is a CQ5 dedicated forum dealing with CQ specific questions. If your problem is linked with Adobe Flash Player, please try to post in the corresponding forum http://forums.adobe.com/community/flashplayer
Regards

Why do I get a green screen when using flash? (windows 8) I have updated it, enabled it, compatabitity enabled, etc etc, as per guides and nothing works.

Green screen?

You have already posted the same question in someone else's topic; is the answer you received in there not good enough?

I have Windows 8 and get a green screen when trying to view videos

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