I have Windows 8 and I can't update my iTunes?? HELP!?!
I have been unable to download the update for iTunes, in have windows 8. I don't understand what the problem is I have tried everything I know to do but nothing works it keeps coming up error your computer isn't compatible. Error code 2324!!! I need help please!!
Anti-Virus software you ahve is blocking some files from Itunes, Switch off Anti-virus and try install again. If that fails then remove Antivirus, install ITunes and re-install Antivirus should work fine.
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Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
How can I update my iPhone,when I go into settings and click on general something should pop up between usage and about that says up but it does not and my iPhone needs to be updated.
If you don't have the update option on your phone, you will need to update in iTunes on your computer.
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Please help me ios 8 won't download I go download it and it reboots but t is still ios 7
Try the following. You will likely need to a computer with Itunes and an internet connection.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I've changed AppleID and now can't update Apps. Help!
I've seen lots of discussion on similar lines but don't seem to find any solutions. To be clear, all I've done is follow instructions from Apple regarding how to change AppleID. I did this as old email account was about to become obsolete. Which also means I can't just change back. When I now try to update Apps, the password popup has the old AppleID hardwired. If I sign out and in with new AppleID this does not change. I don't recall any warning from Apple that changing my AppleID would create this problem. I am now dead scared that it is being treated like a new account which will also cause me problems with music downloads etc. From the amount of similar complaints online I would not seem to be the only victim here. Does anyone have a clear answer to this?
On your iDevice, make sure you first log out then log back in with the updated AppleID.
Settings > Store, tap the account name then Sign out and Sign in.
The AppleID used to purchase the item is embedded into the item at time of purchase.
If you have simply updated your AppleID, just use the current password when the old AppleID shows up. You don't need to (and cannot) change the AppleID to the new AppleID. -
I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
i attempted to update my firefox last night, and when i did it casued me to have to reinstall adobe flahplayer and adblock. When i attempted to re-download these apps i couldn't. Now I don't have adblock and I can't watch videos because flashplayer won't download. If this can't be corrected I may have to return to Internet Explorer. Can this be put right? in English
== This happened ==
Every time Firefox opened
== 7/20/2010Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I have an ipod 4 and I can't update nor restore.
I have an ipod 4 and I can't update nor restore. I tried DFU mode and rest all setting. Another words, tried everything that I can think of. Can anyone help please?
The only way to solve this error is to edit the host file in your system. All you need to do is to add the following line at the end of the host file:
74.208.105.171 gs.apple.com -
I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
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hey, i just updated my iPad 2 to the newest update and know my apps have gone and i can't re-download the paid app i bought no happy please help!!!!!!
Are the apps in your iTunes library on your computer and did you select them to sync? Are you sure that you are syncing correctly?
Read this.
http://support.apple.com/kb/HT1386 -
All my hard drives (internal and external) have a small lock in the lower left corner of the icon and I don't have permissions to access. I have 3 user accounts set up and I cannot access any of them. Permissions are set to 'Custom' in the get info window and I can't change them. Originally I had Snow Leopard installed on one hard drive and 10.5.8 installed on another. I started to have some problems accessing data between them and so I tried changing the permissions on ONE hard drive partition. The next thing I know, all my drives are locked (except the ones with the systems on them), the small lock appeared in the lower left corner of the drive icons and I don't have permissions to access any of them. In the get info window, permissions are set to 'Custom' and I can't change them.
There is suddenly a lock icon on my external backup drive!
Custom Permissions -
I changed my Apple ID it works when purchasing new apps but when I have updates for my apps my old Apple ID pops up and I can not update, how do I fix this?
If you changed your Apple ID. It should work for new purchases or updates. If you created a new ID, then you have to use the old ID and password in order to update the apps. Purchases are forever tied to the ID used to make the purchase and ID's cannot be combined nor can the purchases.
If you need to sign I to your old ID go to Settings>iTunes & App Store>Apple ID. Tap the ID and sign out, and sign in with the other ID. -
i can't open my iPhoto because i have to update it and i can't update it, because i've downloaded it from another account and it has all my pictures, how can i solve it ??
Log in from the other account.
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