I have windows 8 and I have the most updated version of Itunes, my iphone 4s connects, but nothing plays from my itunes all items have the cloud next to it, and they are dithered out

  I have windows 8 and I have the most updated version of Itunes, my iphone 4s connects, but nothing plays from my itunes all items have the cloud next to it, and they are dithered out

In the course of your troubleshooting to date, have you worked through the following document?
No content shows up in iTunes after updating

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