I have Windows XP 64 and when the 6.0 firefox was loaded.. I can't seem to be able to watch Netflix.. I call Netflix and they said I needed to put firefox back in 32 bit.. how do I do that?

when you guys sent 6.0 firefox and it updated on my computer. you automatically caused my computer to go back to 64 -bit .. I have XP 64 Windows and yet I ran everything in 32 bit.. I had to open Internet Explorer to watch Netflix.. I prefer FireFox though.. can you help in instructing how to fix this problem so I can watch netflix in 32 bit again?

You can drag and drop the favicon also known as the [https://support.mozilla.com/en-US/kb/Site+Identity+Button site identity button], at the left hand edge of the location bar onto a toolbar to bookmark the site.

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I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks

I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks

If you received you phone as part of the contract then surely from a legal pov your contract is with 3 not Apple unless you bought Applecare, if you bought your phone outright then put your 3 SIM into it then yes you'd have to visit an Apple store with your phone's purchase receipt.

My installation of photoshop elements 13 was interrupted, I can't seem to get it restarted, so I restarted my computer and am still unable to start the download again. What do I do to get the download restarted?

My installation of photoshop elements 13 was interrupted, I can't seem to get it restarted, so I restarted my computer and am still unable to start the download again. What do I do to get the download restarted?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT1444 I can't sync my 4 s with my Mac Pro, every since I down loaded the new software on my phone, it said I need to up date my I tunes . How do I do that?

How do I sync my 4s with my Mac Pro, I never had a problem before, ever since I updated the software on my phone I can't sync it to my Mac Pro it say I tunes needs to be updated. I can't figure it out help

To sync with an iPhone you have to be running Snow Leopard 10.6.8 or higher on an Intel Mac.

I purchased a new iPhone and did the upload before but was unable to retrieve my photos from my iCloud download. Why did this happen and can it be fixed?0

I didn't receive my photos in the download on my new IPhone. Why did this happen and can it be corrected?

Are my pictures lost or can they be retrieved?

I transferred data to my MacBook Pro, then I accidentally did an UNDO and all the data desapeared....What can I do to recover it???

I transferred data to my MacBook Pro, then I accidentally did an UNDO and all the data desapeared....What can I do to recover it???

Sorry, but it's probably lost, then, presuming you never made a backup. There's a dim chance that you could recover at least some of the data using a file recovery utility such as Data Rescue from Prosoft Engineering, but the chances aren't good and get lower the more you use your computer.
Regards.

I have been trying to log onto the Wounded Warriors Program Portal. I can Log in and then when I click on the rewards it tried to go to the page the just takes me back to the same page I was on. This is very frustrating.

I have been trying to log onto the Wounded Warriors Program Portal. I can Log in and then when I click on the rewards it tried to go to the page the just takes me back to the same page I was on. This is very frustrating. I am new to the Mac World so please bare with me. Please tell me there is help somewhere for this issue. It seems it is blocked or not letting me through. Can anyone please help me out. Thanks

Both Mail and Safari have Activity Options that open a screen that shows you just how the site or mail is loading.
In Safari if you are having trouble with a site in activity you will see the count of items being downloaded - and if an error occurs it shows red.
On the top is the number of items it is loading or trying to load and the count should be increasing. If the count stops, and you don't have errors it may be that too many people are going after the same site and your request just timed out. Have had the time out on a news site when trying to load a most popular article.

Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!

Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

Is there a way to open a new window with one site when the home setting on Firefox has multiple websites?

While working in Firefox is there a way to open a new window with one site when the home setting on Firefox has multiple websites?

I guess I'm not explaining myself fully. I have a home page designation in firefox preferences that starts firefox up with 5 sites. that pretty fills up my screen with tabs.
At some point I want to initiate another WINDOW in firefox (NOT a tab). I would like to be able to open up a window that ONLY has ONE tab, or as if there were only one site designated as the home page. This gives me a workspace that has my most useful sites available in tabs in one window, and also another WINDOW that I can move around in and even create more tabs without messing up my primary set of TABS (in my primary window). I see how this might not be doable without doing what I do now, which is open up a new window, and then close tabs until the new window just has one tab for me to work from.

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2 seconds and it won't turn back on. Should I replace the battery?

My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2+ seconds and it won't turn back on. Should I replace the battery? It doesn't hold a charge either...

EmadJamal,
the battery won’t melt because of long connection to the AC charger, although that has the potential of reducing the battery’s life.
Do you have access to a second 60 W AC charger to test with your MacBook Pro, or access to a second 13-inch MacBook Pro against which your AC charger could be tested?

When i run Time Machine to back up my computer onto an external hard drive, i have no way of knowing when the back up process has been completed. I don't know when it is safe to disconnect the external hard drive - which is store in a separate location.

When i run Time Machine to back up my computer on to an external hard drive, i have no way of knowing when the back up process has been completed. This is necessary to know because i don't leave my external hard drive connected to the computer. I routinely disconnect it after backing up the hard drive, and then i store the external hard drive in a different location from the computer. So, knowing when the back up process has been completed would be a very helpful thing to have the computer specify.

Just enable Time Machine's menu extra (System Preferences -> Time Machine -> Show Time Machine in menu bar.
This will add a little Time Machine icon to your menubar. When Time Machine is actively backing up your data, the icon will spin as a visual indicator. You can also click the menu icon to see the backup status, including how much data is left to back up.

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?
It starts up and asks for a language. After English, it goes to the OS X Utilities screen. I have gone to disk utility and verified the disks. They both say they are okay. If I click repair, it comes back with an error saying "Live file system repair is not supported." I just want my computer back to normal! Please help! I am still in Mavericks if it matters.

Do you have a backup? If so, in the Recovery Partition go to Disk Utility/Erase, select Mac OS Extended (Journaled), click Option GUID, and erase the disk. Then re-install the OS. Reboot and use Setup Assistant to recover your data.

I clicked on an upgrade box and when the upgrade was done my ipad wanted my passcode to open it up. I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode. Every time I try a passcode it disables

I clicked on an upgrade box on my ipad and when the upgrade was done my ipad wanted my passcode to open it back up. I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode. Every time I try a passcode it disables for longer and longer. It is now disabling for an hour at a time.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can't open the application "Setup.exe" because Microsoft Windows applications are not supported on OS X.

i'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can’t open the application “Setup.exe” because Microsoft Windows applications are not supported on OS X. The premiere elements 12 out of the same box loaded just fine.

An .exe file means you have the windows version. Go get the mac version:
Download Photoshop Elements products | 12, 11, 10
but I hope you have a mac serial number.

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.

I have Windows XP 64 and when the 6.0 firefox was loaded.. I can't seem to be able to watch Netflix.. I call Netflix and they said I needed to put firefox back in 32 bit.. how do I do that?

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