I have windows XP. I have a DVD that I was told was made in MOV. I have tried and tried to down load quicktime to play it, but all I can get is audio. It brings up the opening picture of the video then it stops there and plays the audio fine.

I have windows XP with 32bit. I have a DVD that I was told was make in MOV. file. I have down loaded and unloaded Quicktime several times and it is always the same. The audio plays fine, but the only video I get is the opening frame of the video and it stops there, but the audio goes ahead and plays? Any ideas??

It should play in QuickTime.
Try dragging the file from the mounted DVD to the desktop (it will copy). It may playback properly.

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HT4623 I screwed up. I was trying to SYNC and something (error msg) happened. I tried to continue the SYNC and now my IPhone is dead. All I can get when I turn it on is a picture, from bottom to top, I have an WSB connector, an up arrow, and an iTunes

I screwed up. I was trying to SYNC and something (error msg) happened. I tried to continue the SYNC and now my IPhone is dead. All I can get when I turn it on is a picture, from bottom to top, I have an WSB connector, an up arrow, and an iTunes icon. I can't use the phone. And it's my only phone. What can I do to rectify this situation.

It's telling you to connect to ITunes and restore your phone. This will have to be done with a USB cable and iphone connector that came with your charger.

TS1424 Keep trying to down load a Magazine I just purchased an I keep getting an error message that "unable to download folio". Have check for enough space and have deleated app. And reloaded. Also rebooted iPad nothing fixes problem

Keep trying to down load a Magazine I just purchased an I keep getting an error message that "unable to download folio". Have check for enough space and have deleated app. And reloaded. Also rebooted iPad nothing fixes problem.
Does the iTunes Store need to reset my subscription or is this a fix I can do on my iPad

Try This...
Close All Open Apps... Sign Out of yopur Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?

At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

Look at this support article:
http://support.apple.com/kb/ts2570
Ciao.

HT1657 We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?e

We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?

The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

Why cant i download itunes on my windows 7 pc? i used to have it once but it was not updated for a while and got deleted...i have tried to download it on other web browser but all i got was "thanks for downloaing itunes" and nothing happened

why cant i download itunes on my windows 7 pc? i used to have itunes on my pc once but it was not uploded for a while and got deleted...and now i have tried to download it and all i got was "thanks for download itunes"...after that i have tired to dwnload it from another web browser and ive got the same thing.....!!

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

HT204382 i need to learn in how to down load music from u tobe.but i need to learn on how to star from the bottom.

I need to leran in how to dawn load music from you tobe.but I need to start from the bottom can someone help?

If there is no download button under the video you are looking at, then Youtube's terms forbid downloading someone else's property. Because they forbid it, we would be violating the terms of these forums if we were to try to help - sorry.

How to i get adobe cs6 premium to download and install all i can get it to do is download the 7z file but nothing opens it

i have downloaded the large 7z file but cannot get anything to open the file or install it not sure how to do it

there are 2 files, the exe and the 7z. download both to the same directory and click the exe.

I am trying to make a shape on Photoshop (mac) CS4 All I can get is a full colour rectangle for example. I just want a border. I went to th, width and other e help video and watched it. When the man there made a shape a 'properties' window appeared whe

I cannot find the 'properties window' when making a shape. How do I get it?

Which Photoshop version did the person doing the presentation use?

All I can get is a blank screen with the apple showing , what can I do?

What do you do when all you get on I phone is a black screen with just the white apple showing?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have tried to down load Photo Element 13 a coule of times but fail Please assist

Please help.

You don't give us any details, but did you try https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html ?

I have used Firefox on this Apple (10.6) but now tend to use Safari. It is still in Applications but wont open.Ive tried down loading it again into computer but it wont accept it.

I have an Apple running 10.6.
Normal browser is Safari but want to use Firefox for something that it apparently runs better on.
Firefox was used when I 1st got the computer & is still in Applications folder
App's folder says its 10.2 MB
Last modification date 25/08/2009
I have tried to down load new version but pop-up window says;
''''''tutorial-note-07a.zip
The operation couldn't be completed.(SafariErrorDomain error 0."''''

I tried logging into my old account with add ons disabled... I still received this same message....
Sorry, something went wrong.
We’re working on getting this fixed as soon as we can.
Note.. I also did a new password with the account and I know that is operating because it led me to this error message again... FB does not post this Sorry message as a common error message.. But I know from looking at forums that others have gotten this in the past.. I have no idea what is the problem.

I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

I suggest you get 9.2. You need to install the same or later version of the OS. One some computer the shipped version has extra drivers. The drivers will not be in the official release in this case 9.1. They would be in 9.2.
Mac OS 9.1 (Mac OS ROM 7.5.1) and Mac OS X 10.0.4 (4P13)
*blinking question mark*
The blinking question mark means that your mac firmware could not find a valid operating system
on one of your disk volumes.
Somethings to do to resolve the blinking question mark.
http://docs.info.apple.com/article.html?artnum=58042
Try holding down the option key then power on. This brings up the startup manager. Click on your hd. Click on right arrow key.
You need to figure out the level of your firmware before installing 10.2 or greater. ( The PC name for firmware is BIOS. ) Installing 10.2 with a down level firmware will most likely make your iMac unusable and difficult to fix.
What is firmware?
The firmware software receives control when you poweron your machine. It does some hardware testing and some hardware configuration then passes control to your version of Mac OS. It reside on a PROM ( program read only memory ) chip on the logic board.
Figuring out what level of firmware you have?
Open Firmware, boot into Open Firmware.
Power on your iMac while holding down command+option+o+f
The first output line contains the firmware level. Mine reads:
Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
On my machine, I have 4.1.9f1.
What firmware do you need?
http://docs.info.apple.com/article.html?artnum=86117
For a slot loading iMac, this article indicates that you need to be running 9.1 or later version of Mac OS Classic.
http://docs.info.apple.com/article.html?artnum=75130
"The iMac Firmware Update 4.1.9 will only run on iMac computers with lot-loading CD or DVD drives running Mac OS 9.1 or later from a local drive. If you are using Mac OS X you must boot from a local Mac OS 9.1 or later writeable partition (not a CD, or network disk) prior to following the update instructions."
You can download the Mac OS 9 updates from the Apple site.
http://support.apple.com/kb/HT1387?viewlocale=en_US

I have windows XP. I have a DVD that I was told was made in MOV. I have tried and tried to down load quicktime to play it, but all I can get is audio. It brings up the opening picture of the video then it stops there and plays the audio fine.

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