I have worldwide unlimited minutes subscription an...

I have a subscription with "worldwide unlimited minutes". But I can not call an Italy landline. It says "Buy Skype credit" and hangs up. Why?? Italy is included in my subsciption. 

Great! I finally found how to cancel the subscription, but is a little tricky, and hard to find, anyway, hare is the solution I found to share with the most as possible:
In iTunes, go to account details, and there is a section to cancel automatic subscriptions!!!
Thanks all for your support and attention!!

Similar Messages

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    I have the unlimited world subscription but I couldn't call any mobile or landline , and I contacted the customer support and she told me that it's because UAE is partially blocked in UAE ... 
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    thanks.

    Hi,
    Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
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    It seems subscription is working.
    I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
    www.skype.com/intl/en/prices/pay-monthly/#Unlimite​dWorld
    For these numbers you need a different subscription or Skype Credit.
    If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
    https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Unlimited World subscription but unable to call co...

    Hi,
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    Hi,
    Unfortunately, as you initially purchased your subscription before the new countries were added, the destination Brazil is not included into your subscription.
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    Hope it helps,
    Anna
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • Unlimited World subscription calling landline says...

    I get a free voucher for Unlimited World 3 minutes and is activited. I tried to call the australia landline number but it says no credit (Insufficient credit - Add a little Skype Credit to your account to call mobiles and landlines at great low rates) 
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    Johnsir wrote:
    Do I need to buy credit before I can use use free Unlimited Minutes subscription ? 
    Hello and welcome to the Skype Community.
    No you don't. Your account shows that you haven't made any call attempts.
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • How much for Unlimited World Subscription 12 month...

    Hi there,
    Since Unlimited US and Canada subscription is not available anymore, and Unlimited World subscription is the only better choice for now. Would the price be the same if I pay for Unlimited World subscription for 12 months at once? The old price for Unlimited US and Canada 12 months was $30.48
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    Best,

    I still have the "Unlimited US" subscription avialable for purchase here at http://www.skype.com/en/rates/?country=US
    Can you share which country you are located in when trying to purchase?
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Help - unlimited world subscription

    Hi,
    I have an unlimited world subscription.
    When I try to make a call from the UK to Spain (Lanzarote in the Canary Islands) it says I need to buy an unlimited world subscription.
    What am I doing wrong? Please help.
    D
    Solved!
    Go to Solution.

    As according to this page -->
    https://secure.skype.com/account/call-phones/settings/free?package=usca-world-g3
    the "Unlimited World Subscription" includes 
    Includes unlimited* calls to landlines and mobiles in:
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    Why am I am being charged for Skype Credit to call mobile lines in the Netherlands an the United Kingdom from the US from my iPhone Skype client over WiFi (802.11G)?

  • Subscription to Unlimited World, Unlimited Minutes

    I have a subscription to Unlimited World with Unlimited minutes, but I am unable to make any international calls. I have a 12 month unlimited subscription that I activated on December 17th 2014 and expires December 17th 2015. I am trying to make calls to both mobile numbers and landlines in Kenya. I keep getting an error message stating I need to add credit, but this is a one year pre-paid subscription so I should not have to add credit, which was the point of getting this. Can someone tell me why this not working? Thanks.

    The 'world unlimited' subscription is actually limited to specific countries and, unfortunately, they don't include Kenya.
    There is a full listing of what is included at the bottom of this page: http://www.skype.com/en/offers/unlimited-world-calling/

  • I have an unlimited subscription but in Skype it s...

    I have an unlimited subscription but in Skype it says it needs credits can you explain
    Solved!
    Go to Solution.

    What type of unlimited subscription?  There are several.  Even an unlimited subscription does necessarily cover every number in a particular country or the planet.  Unlimited plans generally cover landline numbers in many countries but not all countries. All subscriptions cover mobiles in only a few countries.  Shared cost, Premium numbers, and non-regional numbers are also not covered by any subscription.  Credit is required anytime you dial a number not covered by your subscription or in cases of minute subscription, when that subscription is exhausted for that month.

  • Is there any way to get rid of the audio message that I have unlimited minutes when I make a call? I want that 10 seconds of my life back :)

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    Whoever thought this new search box GUI was a good idea was mistaken IMHO.
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  • Have an issue with Unlimited Europe subscription

    Hey,
    I've an unlimited europe subscription and I tried to call a Dutch mobile number. (same as my  call id) and it said i haven't got enough call credit for that call. 
    What is the problem? 
    Thanks in advance!

     Hello,
    Your Subscription only includes calls to landlines. Calls to Dutch cellphones require Skype Credit - hence the message you received.
    Buy Skype credit
    Skype subscription
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Being charged for Worldwide Unlimited when calling...

    Dear Community,
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    Sebastian 

    Hello GamjawanG,
    I hope that you and your wife were able to enjoy your trip. Depending on the applications and settings selected for the iPhone's will depend on the way the phone selects to search for connection. While travelling in CDMA countries you want to make sure to turn Data OFF to avoid the phone picking up any data connections. While turning Data Roaming OFF is good, it won't stop everything from working.
    Thank you,
    MariaC_VZW
    Please follow us on Twitter @VZWSupport

  • Why was my "Unlimited Europe" subscription cancell...

    On March 26 I renewed my "Unlimited Europe" subscription for one month, today April 17th Skype tells me the subscription has been cancelled (system message in Swedish) for no apparent reason. It worked fine before lunch, but after lunch Skype would not allow me to make a call. Skype then prompted me to buy credit. Being a new user I thought I could load some credit to my account and use the credit to renew my subscription. This was a mistake I now realize, because credit cannot be used this way I have now learned - through reading the support pages. So really I have two problems, I see no reason why Skype cancelled my subscription and I want it activated again, and I want to use my credit to buy a subscription (which I assume Skype will neglect/disregard). I have spent 10 minutes to find a phone number for Skype support on the web, but I gave up and ended up in this forum instead. I have little hope I will receive any help. This experience tells me Skype have a long way to go before it will become a real threat to established telco business. I would rather pay a little more, but have help when I'm stuck.

    Morganisha wrote:
    Hi, just got Unlimited Europe subscription,  which is suppose to come with limited mobile calls. 
    Hello,
    The Unlimited Europe Plan does not include any calls to cellphones. Please let me have a link to the webpage where you saw otherwise in case we need to modify the text.
    Thank you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unlimited monthly subscription to Malaysia not wor...

    Two days ago, I paid for an unlimited subscription for calls to landlines and mobiles in Malaysia... it did not work though my card was charged...I could not place calls using Skype service...today I decided to setup $10 pay for minutes @ ¢2.3 per minute. This seems to work...I feel as though I should not have to pay for this recurring monthly fee of $6.99 for unlimited minutes if I am paying the other fees as well. Please help me by refunding the minutely fees incurred of $10 and start the unlimited plan...HELP!!!

    Same thing here , it happened  last month ,this is unacceptable ,plus there is no customer service to talk to or who reply you ,I thought skype was more professional this is highly unethical behavior , and if we are wrong or misunderstood the agreement please the least you can do is take the time to correct us .

  • Skype Unlimited World Subscription and Call Forwar...

    I have a Skype number and a U.S. Canada subscription.  When I try to forward to a local number, I am told that I need Skype Credit or a Subscription.  But I have a subscription.
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    I have skype unlimited subscription but when I call it says Skype credit is require. Then what is use of free unlimited subscription and I can not access tools easily its very difficult to find help tools help me to make free calls

  • Unlimited World subscription

    I just paid my unlimited world subscription but can't make any call. I tried to call a mobile in China but it says I need to get a Skype credit. Why? Ipaid for subscription. I paid and payment is successful but can't even use it for calling. I need feedback. URGENT please!

    alamgirusmani wrote:
    I am having the exact same problem in dialing a mobile number in china .... 
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    Money has been debited from my account and I am not able to call any number.
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    Skype now offers two versions of the Unlimited World subscription.  One - the cheaper option - does not include calling to China.  Please click on "Subscriptions" near the bottom of this page to see the new details.
    You can cancel the subscription you just started, then sign up for the new Unlimited World subscription that includes calling to China.  Be prepared for the higher price of the subscription with calling to China.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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