I have written a question but when how do I send it to you? I couldn't find a send button.

How do you expect me to see -- oh now it shows up at the bottom of the page. After I spent time writting a detailed description.

You should not need to authorize your PC to start using an iPod that is new to you. The only reason I can think of for needing to authorize your PC, is if the used iPod has songs loaded that were purchased from the iTunes Store by the previous owner, and iTunes is asking if you want to transfer those songs into your iTunes library. In order to transfer those purchased songs, you would need to enter the Apple ID and password of the previous owner (not your Apple ID and password) when it asks for authorization.
If this is the case, since those songs on the iPod do not belong to you, decline to transfer and you should be able to set up the iPod as desired. Since this iPod is new to you, you should probably do a Restore on the iPod in iTunes, to give it a "fresh" start. This document explains how to do a Restore
http://support.apple.com/kb/ht1339
If the authorization issue is happening for a different reason, please post back with more details about when it happens.

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I am trying to upgrade to 10.5 from 10.0 ,i download upgrade ok but when i install i get error F/ invalid . i have all my media on G/ how do i change where to install to as cannot find it anywhere

Just need a little help to change destination for itunes upgrade, have downloaded 10.5 but when i go to install i get F/ invalid . my F/ drive is my camera memory card drive and all my media is on G/ drive how do i change this as not getting any help from apple other than generic message saying this is not my department and look at links
Any help would be appreciated

I don't use Windows (Thankfully!) but there should be an option in the installer to change the installation destination and I'm pretty certain the default would be on the drive Windows is installed on.

"I have pages 5.1 but when I try to open a page on my desk top.. a message comes up - You need a newer version of pages to open this document. How do I set my computer to open a page?"

"I have Pages 5.1 but when I try to open a page on my desk top.. a message comes up - You need a newer version of pages to open this document. How do I set my computer to open a page on my desktop?"

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Pages 5 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

My computer crashed and I know I lost my music. I have a new one but when I hook my nano itunes wants to delete what I have on the nano. How can I get it to accept the song on the nano and start building my libary again?

My computer crashed and I lost my music. I have a windows7 now but when I try to connect my nano to it I get message saying it is connected to another libary. I don't want to lose the music on the nano. How can I set it up to a new itune library and start collecting my music again?

See this older post from another forum member Zevoneer covering the different ways to copy media/content from your iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
B-rock

HT5616 I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?

Move the content from the old computer to the new computer.
Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
It should now be possible to sync via Wi-Fi to the new computer.

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?

I have installed HP2035n. But when i try to open the embedded web server, i get the error "Firefox doesn't know how to open this address, because the protocol (fe80) isn't associated with any program." What is the possible solution?
I typed in the IPv6 address of the printer in the address feild of firefox.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

<moved from Downloading, Installing, Setting Up to InDesign>

I have an iTunes credit but when I try to make a purchase it uses my debit card instead. How do I change that?

I have an iTunes credit but when I try to make a purchase it uses my debit card instead. How do I change that?

Hi Mrshfall,
If your iTunes credit doesn't appear to be applying correctly, you may find the following article helpful:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Regards,
- Brenden

HT3529 My iPhone is showing that I have one unread messages but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

My iPhone is showing that I have one unread message but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

My safari menu bar is missing --the menu bar for desktop, HD, and apps appears, but when I click on Safari, it disappears, so I can no longer see my buttons for History, etc. I think my husband (pc user) clicked it away. Any ideas how to retrieve it?

My safari menu bar is missing. The menu bar for desktop, HD, and apps appears, but when I click on Safari, it disappears, so I can no longer see my buttons for History, etc. I think my husband (pc user) clicked it away when borrowing my computer. Any ideas how to retrieve it? Thanks.

I too was having the same problem However, I could access both the menu bar and the dock by hovering my mouse over them so it wasn't a huge problem but I prefered having it there anyway. I was not in full screen mode and I could still go into full screen mode if I wanted to. I found the easiest solution was to just quit safai and restart it, but it might not work for you considering you couldn't access you menu bar either way.
I found this article that allows you to hide/show the menu bar and the dock through TextEdit (didn't work for me) http://www.mactricksandtips.com/2009/07/hide-the-menubar-or-dock-in-specific-app s.html It is pretty old so it might not work for lion and a bit risky if you don't know what you're doing so I wouldn't really recommend doing it this way.
And KSheppard, I know it's not really any of my buisness, but the way to get answers to a question isn't by insulting others and being quick-tempered. Even if you feel like you were insulted first, don't try snapping at people who aren't obligated to help you. Honestly, it just makes everything easier if everybody is cooperative and polite.

I want to use my apple TV as a second monitor not a mirrored one, in other words, I want to use my TV as a second screen not a copy of my first screen,other people have asked this question but have been given mirroring answers. I want a second display.

I want to use my apple TV as a second monitor not a mirrored one, in other words, I want to use my TV as a second screen not a copy of my first screen,other people have asked this question but have been given mirroring answers so I am spelling it out here very specifically. I want a second display. This should be possible and would be awesome. Anyone know how to do this?

Nevermind I just installed it to try it and it's awesome, so happy right now, Thanks. All the things I had read about it on third party sites led me to believe it could not do extended desk tops, thanks for your help!

I have written a question but when how do I send it to you? I couldn't find a send button.

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