I have written an e mail message but the I pad has frozen. Can't send or cancel, what should I do?

I have written an e-mail but the I pad has frozen I can't send it or cancel. Help?

To quit the app,
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.

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HT5361 When inserting pictures in a new mail message using the " photo browser" button I can view and select photos but the " choose " button is gone. What have I done wrong?

When inserting pictures in a new mail message using the " photo browser" button I can view and select photos but the " choose " button is gone. What have I done wrong?

Hi Liz,
Sorry to hear you are having a similar problem. Last night I went to the tool bar at the top of iphoto, clicked on "File", then clicked "Browse Backups" in the drop down menu.    I have an external hard drive that is set up to Time Machine.   The Browse Backups opened the iphoto pages in the Time Machine. I selected a date one day ahead of the day I performed the now infamous update, and it showed my iphoto library as it had existed that day.   I then clicked "Restore Library" at the bottom right corner of the Time Machine screen.   Roughly 2 hours later my iphoto was back to normal.   When I opened iphoto there was a message saying I need to upgrade my program to be compatible with the new version of iphoto(version 9.2.1). I clicked "Upgrade" and within seconds it had done whatever upgrading it needed to do.
The only glitch in the restoration was that it restored the library as it appeared last week, so I no longer had photos I had imported this past weekend.   I simply went back to the Browse Backups in the drop down menu, when Time Machine opened I selected the page showing my pictures from this weekend and again said to Restore Library.   Roughly 45 minutes later the library was restored including the most recent photos.
I am now a happy camper.
I don't know if any of this will be of help to you because your email says you are having trouble with photos imported after the upgrade was performed.   Have you had any pop up notices when you first open iphoto, that tell you you need an upgrade to be compatible with the new iphoto?     If so have you clicked "upgrade"?
Good luck Liz, if you have Time Machine running as a back up to your library, maybe you wil be able to get help there, by following my instructions above.   Otherwise,   good luck with your investigations.   I'd be interested in hearing how you make out.
Karen

HT4293 i am trying to use dual monitors when editing with FCPX. I have a macbook pro and an apple cinema display monitor. I have connected them and opened Fcpx but the option to use second monitor is not active! what do i do ? please help going bonkers!

i am trying to use dual monitors when editing with FCPX. I have a macbook pro and an apple cinema display monitor. I have connected them and opened Fcpx but the option to use second monitor is not active! what do i do ? please help going bonkers!

<http://support.apple.com/kb/HT5891>
You can use USB for the Apple trackpad.
<http://www.mobeetechnology.com/the-power-bar.html>

TS1702 Hi, I have just tried downloading Facebook app on, but the app store has frozen and I can't do anything on the screen. Shall I just try turning it all off and back on again? Thanks

Hi, I have just tried downloading the Facebook app, but the app store has frozen. It will not let me click on anything. Shall I try turning it all off and back on again? Or is there something else I need to do.
Thanks, Rebecca

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

When I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

when I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

HT1766 My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

Does anyone know how to unfreeze a screen.
My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

Try to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.

HT201441 I am from Kosovo, in Kosovo there isn't any apple store, I took my phone to fix in a shop and they changed my Icloud, my phone is now deactivated accidentally but the shops password has been hacked. I dont know what to do about it.

I am from Kosovo, in Kosovo there isn't any apple store, I took my phone to fix in a shop and they changed my Icloud, my phone is now deactivated accidentally but the shops password has been hacked. I dont know what to do about it. If there was an apple store here i could take my phone there and fix it but i dont know what to do since i can't find the Icloud password. My phone remains deactivated. The people from mobi shop dont take the responisibility they say its not their fault the Icloud got hacked. Please help me because Iphones are very expensive here I had to work alot to get one. And when i finally got one it doesnt work.

Well we know whose fault it is but we cant do anything about it because of the hackers but i was hoping someone could help me in some other way. if i send You the apple id and everything could the apple stores there do anything about my problem. Cuz in kosovo i can never fix it.

I am trying to get Photoshop CC subscription but the system rejects my request due to my country (Panama), what should I do to get the membership?

I am trying to get Photoshop CC subscription but the system rejects my request due to my country (Panama), what should I do to get the membership?

generally you need 1.90gb
what you can do is back up your phone to your computer before doing the update, just as a precaution.

I had an iTune card gift and i tried to made reedem for it but the iTune store show that it is not activated so what should I do to activate it ?

I had an iTune card gift and i tried to made reedem for it but the iTune store show that it is not activated so what should I do to activate it ?

What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

TS1474 I have a new PC - great. But the old PC has now gone and taken the backup of my iPhone 4S with it. How do I get all my data from my iPhone to a new copy of iTunes on the new PC?

I have a new PC - great. But my iTunes library has now gone with the old PC. With a new iTunes library how do I get all my data from my iPhone to a new copy of iTunes on the new PC?

It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?

I am unable to delete my emails from yahoo after I have read them. I can check an email and press delete but the email remains and I am collecting a lot. what should I do?

I am unable to delete my emails from yahoo after I have read them. What should I be doing to correct this problem?

marjoriefrommm,
First go to mail preferences>accounts>mailbox behavior and under trash click "move deleted messages to the trash mailbox, the delete them from there.
Also got to your Yahoo mail and check your settings there.

My Ipad 2 was working fine, after syncronizing with iTunes the contacts App froze completely, in the Settings everything works, but if you go to the mail settings they the settings freeze. I can't send Emails. I am using outlook, anybody has an answer?

My Ipad 2 was working fine, after syncronizing with iTunes the contacts App froze completely, in the Settings everything works fine but if you go to the mail settings the entitre settings freezes. I am usng Outlook but can't send mails. Any body has a solution?

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

I can not open firefox.I have tried downloading a new firefox but the download disappears,I just can't get into firefox so now I am using safari on my mac

I use OSX 10.9.5
The problem happened when i "stop forced" firefox when it was downloading.

''bablushaw23 [[#answer-668518|said]]''
<blockquote>
You don't have to worry about it.Here giving you some ,follow them:
Make sure that your computer meets the System Requirements.
Visit the firefox download page by https://www.mozilla.org/en-US/firefox/all/]from any browser (e.g. Microsoft Internet Explorer). The page will automatically recommend the best version(s) of Firefox for you.
updated download Firefox
Click on the green download link to download the Firefox installer. Depending on your connection speed, the download may take up to a few minutes. Thanks for your patience… it’ll be worth the wait!
Start the process by clicking Run.
Then, just follow the steps (we’ve made the process as painless as possible).
Congratulations, you are done installing Firefox!
Double-click on the Firefox icon whenever you want to go online.
If any problem found, feel free to [edit}  ''make a further post ~j99''
thanks,
</blockquote>

HT5616 how do i change my apple id on my iphone. I have changed it on my account but the phone still has the old id and therefore will not allow me to doadload any apps

How do I change my Apple ID on my iphone? I had to change my email address but haven't been able to successfully on the my phone and not it will not allow me to download apps because the id is the old one

settings - app/itune store - apple id - log out and log back in with your new id.
NOTE: apps are tied to the apple id that was used to purchase it.

I have downloaded films from itunes recently but the actual data has been deleted so I will need to re-download it, is there anyway to do this for free?

-

It has always been possible to re-download 3rd party apps without having to pay again for purchased apps and recently the same is now available for iBooks and music purchased from the iTunes store, but not for movies and tv shows.
http://support.apple.com/kb/HT2519
This is one of the reasons why including your iTunes library with your computer's backup along with all other important data is a good idea.

I have written an e mail message but the I pad has frozen. Can't send or cancel, what should I do?

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