I have wrong Apple ID in app store?
My wife and I sync our phones to the same computer. I log out of her account and log into my itunes but her apple ID comes up when I want to update my apps or buy? I synced to my itunes. I checked the settings for the store that has my ID in there? What do I do?
Some apps seem to have been purchased with your wife's ID. therefore, updates have to be done with hers, unless you purchase them with yours.
Similar Messages
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Hi,
I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "
Thanks.http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun! -
on my iphone 5 ios8, i have an apple id for App store and a defferent id for Icloude. i forgot the pw for the icloude id. how can i reset or delete icloude ?
Greetings chaimba216,
After reviewing your post, I located an article that can help with resetting your iCloud password:
iCloud: Change your iCloud password
Your iCloud password protects the privacy of the information (such as your email) stored in iCloud. Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You should regularly change your iCloud password to protect your information. Your iCloud password is the password for the Apple IDyou use to sign in to iCloud.
Important: If you use the same Apple ID for iCloud as you do with other Apple services such as the Apple Online Store, iTunes Store, App Store, or to purchase products in iPhoto or Aperture, changing your iCloud password also changes your password for these services. Make sure you sign in to those locations using your new password.
Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
For more information, see the Apple Support article Apple ID: Changing your password.
After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
On a Mac: Choose Apple menu > System Preferences, then click iCloud.
On a Windows computer: Open iCloud for Windows.
In your email apps: Check the help provided for the email apps you’re using.
If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode.)
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Wrong Apple ID in App Store on new iTouch
I got the new iTouch 4th gen. for Christmas. A few years ago I had an older version of the iTouch and about 40 or so apps for it bought from my first account. I recently made a new apple ID for use with this iTouch. I've had no problems with it so far, all the apps and all my music synced with it, my new apple ID shows up in my settings and on the iTunes app. However, when I go to the app store application it tells me I have 38 updates for the applications I bought a long time ago. When I try to update these (free updates..) It wantes me to log in with my apple ID. However, it gives me a username that is my AOL email and I have never associated it with any apple products as far as i know. It won't let me change it to my real apple ID. When I go to iTunes on my computer it says there are no updates available, no matter which account I'm logged into.
1. How do I change it so my real apple ID is used in the app store app?
2. Why aren't the updates showing on iTunes?Go to Setting>Store and sign into the itunes account that purchased the app. Is your computer authorized for the iTunes account for which the updates are not showing? Also, are the non-showing app for the update showing in iTunes?
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Wrong Apple ID in App Store Updates
Hi all,
I know a similar question has been asked but I am "bumping" this as it's very annoying at the least. We went from a 1 iphone house to a 3 iphone house. My husband's is a work iphone and so he uses a different apple ID for his phone. My settings in MY iphone are all correct for my itunes account, in fact, I've never even accidentally synched my phone to his account. But now all of the sudden for no reason HIS apple ID is showing up ONLY WHEN YOU LOG IN TO UPDATE YOUR APPS.
This is very strange. I've only had my phone for 2 weeks, so I am thinking of calling support, but is there a fix? I've hard restarted the phone, synched to my computer (logged in to MY apple ID) and it is still happening.
This is not acceptable. Plus DD is getting an itunes gift card for xmas so I will probably have yet ANOTHER apple ID to deal with I don't want to load it onto my account because I'll spend it : )
Has anyone dealt with Apple on this issue?
Thanks!
JerilynThis morning, I attempted to update 14 applications on my iPhone. When I selected "Update All" I was prompted for my password, not realizing a User ID other than mine was appearing. Of course I kept getting the message that my User ID was incorrect. As suggested below, I went to settings, then Store, and logged out, then logged in again using my Apple ID and password. Nonetheless, when I go to the App Store and attempt to update the apps, the other Apple ID continues to appear, not my own.
I have never synced my phone on any other computer than my own, so that is not the reason this happening, and I have only used my own Apple ID to make purchases.
Any other ideas or fixes? -
Wrong Apple ID in App Store Sign-in Box
When I try to update applications (in the current case, iPhoto), the Apple ID shown in the sign-in box is not mine but my wife's. She has her own computers and does not operate on mine. I have checked my App Store account details and my correct Apple ID is listed as it should be. I have tried to change the Apple ID in the sign-in box but it is not allowed. My correct Apple ID is shown in the Apple Store log-in and the Apple Support log-in boxes and I have no trouble logging in to these two sites. How can I rectify this situation with the App Store log-in Apple ID to enable application updates to be obtained? I am operating on Mac OS X Yosemite 10.10.2.
Hi Niel,
Thank you for your suggested solution. It worked perfectly and you were spot-on with your assessment of my problem.
Best regards,
Rob. -
HT5622 Wrong Apple ID in App Store Login box, can't delete
Hi there, when I go to update my apps in the App Store, the wrong Apple ID is in the box, and it won't let me highlight it to delete and put my Apple ID in. Please help!
Where did you get the Mac? New or used?
Do you encounter this generally or for a specific app? -
Wrong Apple ID in App Store on iMac
Hi there. I went to upgrade some apps and realized that the wrong Apple ID is there (my daughter's). It's greyed out so that I can't type my Apple ID over top. Is there a way for me to get rid of her ID so I can type mine in?
Thanks!That's what's weird. This is my computer, and I have no idea why her ID is in there. I just want to access my apps and update my computer.
Thanks for your quick replies.
Barb -
How do I delete wrong apple id from app store?
How do I delete wrong apple id from the app store?
Restore your phone. When it asks you for the ID put in the correct one.
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I am trying to update the apps on my computer. When I try and do this it comes up with the wrong apple ID. The box is grayed out and the only other option is to put in a password. I do I change this so I can update my computers apps?
A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261 -
Could i have different apple id between app store and in cloud ?
I have problem that i have told before. I have so much redeem, but it could not be used to increase my icloud (only for credit card / debit card).
Therefore, could i have difference apple id, the old one for appstore and new apple id for icloud ?
Need information!! Thank you so muchHai Laxman,
Sorry to disturb you again.
Actually i am new comers for ipad, i will explain my problem.
I have apple id (region : usa) to buy any apps from appstore. I always buy apps with redeem.
One day, I used the id for my icloud. But i have been informed by apple that my icloud almost full. I know i cannot buy storage with my redeem, only with credit card or debit card.
I live in another country, i want to create new id for icloud and put my credit card in the new id for buy storage purposes.
Is it possible ? You said i could have id for appstore and could have another id for icloud, is it mean i have 2 apple id ? One for appstore and one for icloud ?
Sorry for asking again.... -
HT204053 Wrong Apple ID for App Store/iTunes shows on iPhone
I've changed my Apple ID on all my devices to the same ID, but when I try to update apps or purchase new ones on my iPhone my old @me address keeps showing up rather than my new one. What do I do to fix that?
Welcome to the Apple community.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
However if the Apple ID you are going to change to is a new account and not simply a change of address, then you will be unable to update any of your older content on your mobile device. -
Dear support @Apple,
I have tried to log in App Store with my Apple ID 3 times but never possible.
I have tried to change password 2 times.
It was successful.But soon after change of my password, I could not log in App store.
It says always incorrect user name or password. But I input correct ! Because just I successfully changed my password through secret question.
Third time when I tried to change password, the page did not open!
So I checked my connection by netstat , and I trace the IP address ; 17.154.66.17 this is apple IP, but when I trace , it did not show the route. I will copy
Traceroute has started…
traceroute to 17.154.66.17 (17.154.66.17), 64 hops max, 72 byte packets
1 220.224.141.129 (220.224.141.129) 490.517 ms 64.527 ms 94.524 ms
2 115.255.239.97 (115.255.239.97) 65.157 ms 89.128 ms 89.806 ms
3 124.124.251.241 (124.124.251.241) 104.972 ms 79.051 ms 96.948 ms
4 * * *
5 62.216.147.137 (62.216.147.137) 102.266 ms 85.581 ms 88.352 ms
6 xe-0-0-0.0.pjr04.ldn001.flagtel.com (85.95.25.186) 221.939 ms 225.223 ms 236.605 ms
7 xe-11-0-0.edge5.london1.level3.net (212.187.138.53) 231.629 ms 232.045 ms 233.673 ms
8 ae-52-52.csw2.london1.level3.net (4.69.139.120) 373.798 ms 390.412 ms 383.277 ms
9 ae-57-222.ebr2.london1.level3.net (4.69.153.133) 382.653 ms 382.558 ms 376.740 ms
10 ae-43-43.ebr1.newyork1.level3.net (4.69.137.74) 405.088 ms 377.679 ms 386.527 ms
11 ae-91-91.csw4.newyork1.level3.net (4.69.134.78) 378.499 ms 389.733 ms 396.375 ms
12 ae-92-92.ebr2.newyork1.level3.net (4.69.148.45) 391.706 ms 389.605 ms
ae-82-82.ebr2.newyork1.level3.net (4.69.148.41) 381.615 ms
13 4.69.135.185 (4.69.135.185) 380.183 ms 414.398 ms 387.054 ms
14 ae-91-91.csw4.sanjose1.level3.net (4.69.153.14) 384.980 ms 381.375 ms 386.453 ms
15 ae-4-90.edge2.sanjose3.level3.net (4.69.152.209) 377.304 ms 365.457 ms 373.281 ms
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What it means??
Please help !!
To post this question, I tried thierd time to change password, and before I tried to log in to App store, I logged in this community, and I could !
Then I could finally log in App store also.
But still I feel something is wrong with my connection.
Why the trace route does not show to the apple site ?This is a user to user forum. Apple is not here. Apple does not answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
I have registered on my PC two devices iPhone 5 and iPod Touch 4 now I am using only the iPhone 5. I have two different apple ID`s and yesterday I have FB update and from app store wanted to sign in with the ID form iPod Touch 4 how to fix it? I want to use my current Apple ID not the old one. Regards!
Try this
http://support.apple.com/kb/ht1495
Hope it helps. -
i have two apple id one for Store purchases and the other for iCloud, and i want to merge them into one, can i transfer all app from one to other ?
It is not possible to merge Apple IDs.
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