I havel purchased and paid for Acrobat XI standard but cannot locate where to download the single user program to my computer?
Does anyone have a telephone# where Adobe can be contacted by phone? I do not see a phone number on their URL! After I gave them the Credit card information the site kicked me out and now I cannot download the program Acrobat XI standard.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Similar Messages
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Per Adobe website, a download for Acrobat 9 for Mac is "not available." What alternative does Adobe offer to those who have bought and paid for Acrobat and now have computers without optical drive to install that previously purchased software? Buy a PC? Buy an external CD drive? Is the answer really "too bad"?
Acrobat 9 for Mac can be downloaded from
Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Follow the Very Important Instructions on that page first BEFORE you click the download link. -
I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection.How do I get it?
There is nothing wrong with my internet connection.
Is that a -50 error message, jolyn?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store
Try "resetting" your Apple ID account > My Apple ID
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I downloaded, and paid for, Photoshop Elements 13. At first I was able to open the editor only when I made an adaption to the Task Manager Processes(at the recommendation of one of the forums) but now I am unable to open the editor at all.
Can you try opening Editor directly from the exe available at:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
If it still does not open, are you seeing an error message when you try to open Editor?
Thanks,
Anwesha -
I don't know why I've been charged for an app although I paid for that before.
It's the same app (e.g. it hasn't changed developers), you haven't changed countries since buying it, you are using the same account that you originally bought the app with ? And how did you redownload the app ? If you redownloaded it via the Purchased tab in the App Store app on phone then you shouldn't have been charged - try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I did a factory reset on my old laptop and lost my Adobe Acrobat 9 Standard. I have the serial number but need a download and can only find download for Pro version. When I enter my serial number (standard) into the Pro Installation it says the number is invalid. Any idea where I can download Standard version of 9? Thanks.
Kimg68365882 did you purchase Acrobat 9 Standard from Adobe directly? If so and you choose to download the software instead of receive a CD then please see Find a download link on Adobe.com.
If you originally received the software on CD then please use a computer with an optical drive to copy the contents of the CD to a USB drive. -
I have my registration for Acrobat pro 9 but cannot find it on the adobe site.
I have acrobat standard pro 9 on my old computer and need to migrate it to the new computer. I need to get this version on the new computer and then get it upgraded. Once I can do this I can stop using the old computer for PDF and scrub it clean for donating it to the local school.
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). so, your browser must also accept cookies to enable these downloads. -
I don't have the disk for acrobat xi standard but i have the serial number
i need to download acrobat xi standard without using the disk. I have the serial number. New laptops don't come with cd drivers, grrr
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html Assuming you wanted an individual version and not a volume license or such, this should do it. It also is the full version, not an upgrade. Please back it up to a CD and/or a backup HD. Don't expect it to always be available.
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my macbook 13" i just got in. Says i need to update and download the apple loops.
Error 102 keeps coming up.
Ive tried restarting the computer and everything...and i have the internet pages closed and have full internet reception.
HELP???It might be a transitory problem with too much traffic at the AppStore. Try again later.
Or you may have firewalls or Antivirus filters interfering, or other non-standard start-up items and preferences panes. If the error persists, boot into Safe Mode and try to update in this mode, see:
Mac OS X: Starting up in Safe Mode
This will prevent non-standard start-up items, kernel extensions, etc from being loaded and interfering. -
I get a notification that a Firefox upgrade, to rel 6.02 is available. When I select the option to download the upgrade, I get a message "Connecting to the update server", but it never starts the download.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
The confirmation # is AD014846990 and order date is Nov. 23, 2014. Please advise asap.
Mike HickeyHi Mike,
Did you receive a verification email when you subscribed? If not, please check your junk mail folder. You'll want to follow the link in that email to verify your purchase.
Also, make sure that you're signing in with the same Adobe ID and password that you used when signed up.
Best,
Sara -
I purchased and install Adobe acrobat 7 standard some years ago?
I have been unable to use this recently as it is requesting activation I am unable to activate via phone or by the suggested methods
See the following to see how to get it activated (you will need to reinstall)...
CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
Hi everyone,
I would prefer to download the CC Programs at work, save them to a USB then install them on my Laptop. Can this be done?
ThanksMissJayne please see the following blog post regarding the Creative Cloud packager - http://blogs.adobe.com/jnack/2013/04/whats-the-creative-cloud-packager.html. This would allow you to create installation packages which could be run from your USB drive.
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Did a mistake yesterday, bought and paid for Acrobat XI standard online from adobe.com. Found out today its only for Windows. I am trying to change this, but the customer support is not avaliable. Have been waiting on the phone for 68 minutes now. I am a Norwegian customer. Have got the serial number email, have registered the product, but then what? The product is of course not activated.
Hi Dagis73,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Regards,
Anand
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