I haven't received my confirmation email

I purchased Lightroom online 3 days ago, and have yet to receive my confirmation email with download instructions and serial number. I actually have a CD that came with my Photoshop CS6 purchase, so I am running the software as a trial currently. The purchase showed up on my credit card, but when I went to my recent purchases, it was not listed and the order number I entered, very carefully, was not recognized.

This is a user-to-user forum, so we can't help with this issue. You need to call Adobe sales and discuss this with them.
By the way, did you check your e-mail's "junk mail folder" to see if it accidentally got put in there?

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