I haven't received my email for my pre-order what do I do?
I pre-ordered the 5 Seconds Of Summer Don't Stop EP and Don't Stop single yesterday and it came out today. I haven't recceived my confirmation e-mail to say is has been released and I have checked through all my e-mails at least 3 times and I can't find it. When i go onto the iTunes store and search for the items I have pre-ordered it comes up with purchased and I'm really confused what do I do because I can't buy it?
Hello zoe1012000,
Thank you for contacting Apple Support Communities.
The following article provides additional iformation about pre-ordered content:
iTunes Store: About pre-orders
http://support.apple.com/kb/HT5714
Note: You can't manage pre-orders on iPhone, iPod touch, or iPad.
Regards,
Jeff D.
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I'd like you to please take a look at the article below for this issue where you have not yet received your Apple ID verification email.
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