I haven't used my iPod in a few months. Gave it full charge, music showing on screen and in iTunes. But when I push play, it says "Now Playing", but the time isn't moving forward and nothing is playing. I have already reset it and that didn't help.
I've had this iPod Classic for a couple of years, and only use it every so often, mostly when I travel. Just bought a speaker so I can listen in the house. Gave it a full charge. The music is showing up on the screen, and it also shows up in iTunes on my computer. When I try to play something, whether it's a song, artist, album, whatever, the screen shows the name of the song and displays "Now Playing". The time stays on 0.00, however and doesn't move forward; and no sound is coming out whether on the new docking speaker or with a headset. I tried the reset procedure, but still no change. Can anyone help me? Thanks!!!
A 4th gen iPod can not be upgraded to iOS 8. 7.0.2 is the high version it can run.
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Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
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