I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?

If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.

Similar Messages

Best way to install a new hard drive into a laptop?

what's the proper way to install a new hard drive into a laptop? i've heard that cloning can result in very slow boot up and shut down times, and that the proper method is install the new hard drive, install OSX, and restore data from time machine. comments? thanks very much

Cloning doesn't cause the resulting system to slow down in and of itself, but it does retain any previous problems, which can build up over time and result in poor performance. (The same can be said of installing new system versions on top of old versions.)
A clean OS X installation will give you a clean base to start from. Mass-restoring data and applications will undo some of that benefit, but by no means all.

I'm trying to install a new hard drive on my Touchsmart but the recovery disks won't boot.

The Touchsmart 300-1120 is only 1.5 years old and it's hard drive is already fried. I bought a new hard drive, ordered the recovery disks, and it still won't boot. I've changed the boot order to go from the CD drive first, but all it does is click and then give the same error message it gave when the fired hard drive was in. I checked the diagnostic, and it can see the new hard drive...it just won't boot.

Sometimes they do work - i've done it before. I have a late 2008 Macbook Uni and used the install dvd of my 2009 Macbook White and it worked.
Why not just clone your hard drive? It'll save you a lot of time doing a clone rather than doing a clean install.
Unless you're having issues with your old set up or your old hard drive is dead.
You can download Carbon Copy Cloner - install your new hard drive in a external usb enclosure (around $10) and clone fromt here then test it before you install it in your Macbook.
Once you've done the swap, you can install your old hard drive in the USB enclosure and use it as a backup drive.
Good luck

How do I retrieve the music off my iPod after installing a new hard drive on my laptop

My laptop harddrive was just replaced, and I didn't have my iTunes backed up. When I went to sync my iPod with my new iTunes, it says that my iPod is already synced to another iTunes library, so I can't sync it to mine. But that old one was on my dead hard drive. How can I retrieve my music off my iPod?

Copy the entire iTunes folder from the old computer to the new computer.

I want to install a new hard drive on my 2008 MacBook but do not have the instillation discs that came with my computer. Can I use instillation discs from a 2009 or 2010 MacBook?

I want to install a new hard drive on my 2008 MacBook but do not have the instillation discs that came with my computer. Can I use instillation discs from a 2009 or 2010 MacBook? The hard drive I am planning to install is a WD Scorpio Black 500GB SATA 2.5'' internal hard drive.

Sometimes they do work - i've done it before. I have a late 2008 Macbook Uni and used the install dvd of my 2009 Macbook White and it worked.
Why not just clone your hard drive? It'll save you a lot of time doing a clone rather than doing a clean install.
Unless you're having issues with your old set up or your old hard drive is dead.
You can download Carbon Copy Cloner - install your new hard drive in a external usb enclosure (around $10) and clone fromt here then test it before you install it in your Macbook.
Once you've done the swap, you can install your old hard drive in the USB enclosure and use it as a backup drive.
Good luck

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

I just had to install a new hard drive, windows 7,itunes and outlooks 2010 on laptop and want to import contacts, calendars and photos. it seems sync wants to wipe out my phone with whats on the computer unidirectionally. whats the fix?

Hi guys newbie here. My HP laptop crashed and i had to install a new hard drive, windows 7, outlook, itunes, etc. i need to get my contacts, calendars and photos off the phone and into Outlook and My Pictures. Syncing seems unidirectional PC -> iphone and i think wants to wipe out the iphone 4s with whats on the laptop - which is nothing. Need help to do this right...

-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....

If I can't find the start up disks, is there anyway to get iWork back after installing a new hard drive?

I had to install a new hard drive because my orginal one crashed. When I bought my macbook, iWork came pre-installed. Now with a new hard drive I would like iWork back on my computer, but can't find the start up disks, assuming I'd be able to do it that way. Is there anyway I can contact Apple and have them give me the iWork software?
(Overall, very upset about this since my macbook is only 2 years old and I lost everything. A friend of mine has been working on it for 3 weeks trying to recover some data.)

- Did you restore from a backup that contained the photos?
- The backup only contains photos in the iPod's Camera Roll album. It does not included photos synced to the iPod.
- All you can do is try restoring from backup again.

I had to install a new hard drive because my old hard drives boot files became corrupted, and i want to get all of my music files off the old hard drive and regain all my play counts/ratings/playlists

Greetings everyone
as the title says, ive had to install a new hard drive and i want to transfer my old itunes library onto the new drive, maintaining all playlists/play counts/ratings etc, album artwork if possible. The old hard drive is installed as a slave drive and is completely acessible, but due to the boot files being corrupted i cannot use it as the main drive and therefore operate my old itunes. Also, my ipod no longer contains my music library as itunes synced without my permission and wiped it.
The only thing i have tried is copying all of my old music files from the old drive by selecting 'add folder to library' and then the old drive, then replacing the new itunes library.itl file with the one from my old itunes. This restores all my playlists and playcounts but when i try to play any of the songs it says that the files could not be found, and i dont fancy locating 8500 music files individually!
Thankyou for taking the time to read my post, any help will be greatly appreciated.

Ah, my reply was based on the assumption that you had a default installation of iTunes.
i.e you had all your music in the iTunes media folder inside your iTunes folder.
If your iTunes folder is so small compared to the amount of music you have, you must have a different arrangement.
This complicates you situation considerably.
iTunes can cope with moving around as long as all the music is in the iTunes media folder, not not if it isn't.
Your first step should be to get iTunes working on the old drive. This will involve editing the xml library file so that the drive letter is correct and then rebuilding the library from the xml file.
Then you will need to consolidate your library which moves everything into the iTunes media fodler. After that you will be able to use my first suggestion.
Step 1
Find the iTunes folder on the old drive and copy the two library files somewhere else so you can find them again. That's iTunes Library.itl and iTunes Library.xml.
Now open the copy of iTunes Library.xml with WordPad.
Look for lines starting:
Location
These contain the paths to tracks.
You will need to use a find/replace to change the drive letter so that it is correct.
Make sure that you include enough in the "find" so that you only change the right thing.
Maybe /c:/ and replace with /d:/ or whatever.
After that, tell iTunes to use the library on the old drive with a shift key start.
Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to the iTunes folder on the old drive and choose iTunes Library.itl.
Then use the method in the following article to rebuild your library;
http://support.apple.com/kb/HT1451
Unfortunately the date added will be today for all tracks.
If iTunes works correctly after this, consolidate your library
File>>Library>>Organize>>consolidate
This copies all tracks into to iTunes media folder and could create a problem if you do not have disk space so don't do it if you are unsure about free disk space.
Check that iTunes works OK and then use the first method.
Message was edited by: polydorus

Installing a new hard drive on a clamshell

I'm thinking about installing a new hard drive on my clamshell, at least a 40gb. I've researched online and it's a little bit overwhelming seeing all the steps required to take one of these apart and put the new hard drive in. Can anyone out there tell me if it's worth it to put the new one in? Is it something that requires a lot of skill? I basically want to know how hard it is to do this.
Also, I was wondering if there was anywhere I could send it to install the hard drive for me. And if so, how much it might cost. Thanks.
-Aaron

The hardware limitation is 128GB to be correct.
The amount of space you can really use when the drive is partioned is about 111GB for a 120GB HD.
If a 160GB hard drive is installed, the Clamshell will only use 128GB, the rest remains unused. If you want to use the full capacity, only a workaround helps.
Place the hard drive in an external enclosure, connect it to a newer G4 Mac and partition it via disc utility. Your partitions can be up to 127.99 GB max. The second partition of a so-called 160GB hard disk (you will never get what you see) would add up to 21 GB.
Then put the drive in your clamshell and install your favorite operating system (Jaguar, Panther or Tiger) The speed tools ATA Hi-Capacity driver for 24.95 $
http://www.speedtools2.com/ATA6.html
is a DMG and the second partion will be accessible in a minute. The drawback: There are some limitations in using OS9 (only Classic mode possible) and harddisc tools.
I have installed a 160GB HD in a Clamshell which i use as a music box, so every GB matters.
You can buy 250GB HDs, but i havn't tried that by now.

When installing a new hard drive?

I'm considering buying a SDD hard drive for my Macbook Pro. But I'm not sure what to do after inserting the drive, or before for that matter. I know how to physically put it in, but beyond that I'm not sure.
I have Mavericks, and I don't have a disc with Mavericks, but I'm told I can make a boot disc with DiskMaker X. So, that's what I'm planning to do.
I also have a lot on my drive and I don't want to lose it. If I use TimeMachine take copy of the complete hard drive, can I simply just install Mavericks from the boot disc I made and then drag the content from my TimeMachine drive to my new SDD and I have the exact same content on my new SDD which was on my old drive?
I have plugins for Elements, FCPX and Logic Pro I don't want to lose. Do I have to install all these plugins once more after installing a new hard drive.
How about Office? With the version I have, I'm only allowed to register one Office. Will my product key be removed when installing a new HDD so I'm able to register it once more?

Neguah wrote:
I also have a lot on my drive and I don't want to lose it. If I use TimeMachine take copy of the complete hard drive, can I simply just install Mavericks from the boot disc I made and then drag the content from my TimeMachine drive to my new SDD and I have the exact same content on my new SDD which was on my old drive?
One does not simply drag content from Time Machine to a new drive. Unlike a cloning utility, Time Machine doesn't store files exactly like they are on the desktop, partly because it tracks multiple versions of each file. While you could restore your system to the SSD from your Time Machine backup, you will need to start up off the OS X boot disc and there will be a utility command on it that will let you Restore from Time Machine. Choose that command and select the new, blank SSD as the target and select your last Time Machine backup date as the source, and run it. It will take a while (possibly a couple hours) for Time Machine to reassemble the last backup from the pile of file versions in Time Machine.
If you wanted to do a straight copy from a backup to the new blank SSD, that is why you will get advice to use a cloning utility instead. If you clone your system to another drive, not only can it be bootable from that disk, you can clone it back to any other drive (like a new one), and it works right away because it really is an exact copy of your files and folders (no waiting to reassemble the system like Time Machine).
Whether you do it with Time Machine or a cloning utility, one way you can never do this is to restore an entire system disk simply by dragging files over. There are too many hidden files, too many files with special permissions and attributes that will not be preserved if you just drag them.
Also, it may not be necessary to have an external enclosure to make a clone. You can also use a drive dock or universal drive cable. But you'll probably want an enclosure anyway, as a place to keep the old drive.
Neguah wrote:
I have plugins for Elements, FCPX and Logic Pro I don't want to lose. Do I have to install all these plugins once more after installing a new hard drive.
How about Office? With the version I have, I'm only allowed to register one Office. Will my product key be removed when installing a new HDD so I'm able to register it once more?
There is no clear answer on the plug-ins. It depends on the mechanism each plugin company uses to register/authorize their plugin. If a company uses hidden files buried in the system to verify a license, that hidden file might not be present in the new system. Or they might invalidate a license if new hardware is detected. You can just bring the plugins to the new system and see, and if they work the don't worry about it, but there is a possibility that at least some may need to be restored.
I have heard of stories that Microsoft Office may be a problem, but maybe they've improved it. When the current version of Office came out apparently some people had trouble getting it authorized on a new machine or disk due to the way activation limits were implemented. There is a possibility that you may have to get on the phone with Microsoft and sort it out.

MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

Thanks. It started up com that disk but when I went to install it had an error message (didn't get to write out what it said). So I attempted to restore from time machine but it said there was no space, even though it's a new (replacement under warranty) HGST 1TB HD, so I did what I think was right and tried to partition the disk but it now says 'Partition faild...POSIX report...cannot allocate memory'. im not sure what to do, and I'm trying to remember how the previous hd was installed and formatted for use but that was over a year ago now. Should have erased the hd first or something?

I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

D I have to install a new hard drive on my computer in order to upgrade my computer

I have an older IMAC with Mac OSX 10.5.8 installed. I am unable to upgrade my software. Will installing a new hard drive enable me to me up to date?

No. In order to upgrade:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Now, you may need a new hard drive, but not to upgrade the OS unless your drive has no more free space left.

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.

Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy

I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

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