I hired a movie and half way through it stopped loading so i exited the movie and it vanished, when i clicked on the movie again it asked if i wanted to rent it???
i rented a movie from the apple store off my apple TV half way through the movie it stopped like it was waiting for it start loading. i then exited the movie and went to click on it again but found that the movie was no longer there and when i clicked on the same movie it asked it i wanted to rent it, which i had just done. i would just like to know what happened here and how to fix this?
This has happened to me 3 consecutive times!!
3 movies. 3 mysterious stopages in mid movie with no fix.
If only they solved their own problems as quickly as the scoffed your money!
I have no idea how to report it.
Apple only wants to communicate with you when you want to purchase products but makes it brutaly painfull to solve problems.
They have become a pathetic, gready symbol of sloppy excess.
They WIIL fail because they forgot how deliver their products.
I was a lifelong apple user and that is over for good!
I've been ripped off by them for the last time!
There's too much competant competition out there now.
Similar Messages
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I purchased a movie through iTunes and half way through the movie it freezes up
I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?
How to report an issue with Your iTunes Store purchase
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my iphone wont turn on so i connect to itunes and its says restore and update so i click it and it gets half way through then stops and says error(6) and wont update or turn on please can you help me thanks
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
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HT201269 My iphone 4 started a software update and half way through stoped.
My iphone 4 started a software update and half way through, I got a software error 6. Now I can't restore my iphone. Can any one help please?
Cheers BlackcruiserHello Blackcruiser,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#6
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Best of luck,
Mario -
I was installing an itunes update and half way through an error 7 was shown followed by windows error 1114 and I continue to get the same message even though i have shut down the computer
Hello, I couldn't wait for Apple so I have just followed konami84's solution, basically dump everything Apple and start again. I did leave icloud alone though.
I re-installed v11.1.4.62 and it appears to be working so far. I was bemused to see that many of my discs only contained the first track but they slowly reappeared, there are 600 to check so I shall leave it for now.
I also noted that the 'radio' button is not present, my theory is that this has been rapidly removed because it doesn't work, not on Windows 7 anyway. radio was there yesterday when I had all the heartache and trouble.
Just need to fix the airport express not being recognised, although it was for a short while then the icon turned orange. -
I've been trying to download an update to Photoshop so that I can import a raw file. Half way through it stops and tells me that to continue I have to close dynamiclinkmanager.exe. I have NO other programmes or applications open. None at all. What should I do? And by the way, how do I can't Adobe, instead of asking others (i. e. doing their job for them)?
close that exe using your task manager (win) or activity monitor (mac).
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Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I am not able to access my photos through the photo application... when I click on the photo app, I can see the camera roll, but a transparent "album" screen is over it and I cannot click on the photos to see it... can any one please help ???
Known bug. Quit the Camera App, double-tap the home key and delete Camera from the recent apps bar. Fire it up again, should be good.
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I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Filling up a pdf form which I received as email. I opened it on my adobe reader 11 and filled up the highlighted fields. Yet when I click on the send via mail it says changes will not be included. How do I send the form with changes?
The add annotations field shows as not allowed in the security options. So how do I send this form back with the changes??I think you you need to click 'save' first, then it is saved to acrobat, where it will prompt to send.
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Rented movie freezes half-way through?
This has happened to me several times. A rented movie will pause about half-way through playing and then refuse to play any more. I ignored the problem before, but am working on a movie review for school and really need to get this fixed! There is no error message, the movie simply freezes and will not progress past a certain point.
1. You can only download purchased movies again for free if you live in the U.S.
2. Not all movies are available for free downloads a second time
3. Only certain movie studios allow this -
Rented Movie Freezes Half Way Through It
I had to rent a movie twice because I didn't finish it within the first 24 hours (which is completely stupid by the way) - I tend to rent movies to watch them on the plane and can't finish it so I have to rent them twice if I want to finish it. Anyway, the second time I rented it, the video froze about halfway through the movie. The audio kept going, but the video was stuck on one frame. The only thing that I think could have happened was that wifi probably dropped while downloading and 3G picked it back up. Since I downloaded it at a hotel with free wifi, they make you log back in every day in order to use their wifi again, so that's why I'm guessing this is what happened. How can I ask for a refund on this second rental? Also...how can I tell apple to test this and fix it? or does posting this on this forum do the trick?
1. You can only download purchased movies again for free if you live in the U.S.
2. Not all movies are available for free downloads a second time
3. Only certain movie studios allow this -
just need to reset it to factory settings because daughter forgot password..and when i try to do it through itunes to stops half way to say that i need to unlock the ipod..so please let me know if anyone can help me with this..ive already tried turning it off and then holding the home button while i plug the ipod to the computer and the itunes screen on the ipod comes up..i;m really hoping i don't have to go to an apple store..i live hours away from one..thanks!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
To clear things up.
When you go on your ipod and click the Albums Tab, you see all the Albums of the songs. Only a few Albums have the correct Album artwork on it- the others have the white background and music note- If i click on the album with the white background and music note the correct artwork shows up for the song but not the Album. Please help me out.
ThanksRemoving all Apple related software and reinstalling iTunes should bring all needed drivers back: Removing iTunes, QuickTime, and other software components for Windows XP
Also check for new driver updates for Windows, especially if you have a webcam installed.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
copied from the article about reinstalling iTunes
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