I hit update on my ipod touch to the ios 6. It uploaded it then has the picture to attch to itunes. I had to download the newest version of itunes to my computer. Now the ipod still has the "connect to itunes" It says I need to restore
When I connect to itunes. It does not recognize my ipod and said I need to restore. I have tried to restore which says will take 4 hours but it never completes. The ipod still has the picture of "connect to itunes" Please help. I have tried to figure this out for days.
You might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info.
Similar Messages
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i have an ipod touch and my password for wiifi isnt working? i never had a problem with this before is there a way u can recover or change it? also my music is stuck in a folder on my computer and will not let me sync or add it back to my ipod. am i going to have to download all my music cds back on it? also purchased some music from iunes and its not showing up on my ipod either.
For music problem:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
For wifi
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
New Computer and Now Everytime I Connect My iPhone It Says It Needs To Restore?
I got a new lap top at Christmas and successfully transferred my music and pictures via USB from my old computer to a new computer. I successfully synced my phone to my lap top (I can't remember if it went into restore mode the first time I connected it). Now whenever I connect my phone to iTunes, it says it does not recognize the phone and it needs to restore to factory settings. I have authorized my computer so I don't believe that's the problem but I can't figure what else to do. I keep having to back up my phone everytime I connect it to my computer because it causes me to lose everything if I don't.
Has anyone else experienced this problem?Hi MB2751,
As an iPhone user myself, I know it must be very much a problem to have the phone out of service because of an error such as you are seeing. Let's see if we can get you back up and running.
I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Best,
Brett L -
My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
Maybe this is because of the new release ios 8.1 where after the update it went
recovery mode then i didn't restore, i set up a new ipod.
What's wrong? Is ths bcoz of ios 8.1?How do you do that
lllaass wrote:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my computer crashed so i had to reformat, but the only problem is i lost my old itunes account, had to download new version. Now i have an ipod full of music but how can i place all my music I have on the ipod into my new itunes account??
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
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so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this
I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
i own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now
Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have an ipod touch 4s with iOS 6.1.6 and i can't download some apps because i need iOS 7 for example FACEBOOK how can i have the iOS 7 without buying another ipod or will the update of iOS 7 apeare sometime for my ipod touch 4s?
See App Store: Install the latest compatible version of an app to get Facebook for iOS 6.
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After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background!
i have also restored both the devices but the problem still persists and is affecting the battery life!Same problem here, after istalling ios 6 on my iphone 4s my auto lock didnt work, but when i closed my assistive touch it worked again..I didnt have this problem in the 5.1.1 version. I dont wanna close the assistive touch tough....annoying problem !!!
Another problem occured in the settings of alarm clock. The sensivity of the on-off button is not as good as in the 5.1.1 version...
Hope they will fix this problem soon !!!
Is there anyone else who hava the same problems??
Best regards... -
i updated my ipod touch 3g to ios version 5.1.1 and the WiFi option has greyed out
how do i fix it ??See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)
I found the solution! thanks!
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What's the proper protocol for a reset on my ipod touch 4g? iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
It's a 64G ipod touch and was fine till Apple told me to upgrade to ios 6. Now most of my apps crash, my music won't play and I just get a white screen when I hit Music.
When I try to sync to itunes it acts like it's going to sync and appears to recognize the ipod, but it's grayed out and has an update circle by it that spins for a while until itunes eventually freezes alltogether. Is there a way to go back to ios 5 after a erase and reset?iOS: Unable to update or restore
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I have an iPod touch 4g on iOS 6, but whenever I try to search in the App Store, it crashes. Could somebody tell this to apple so they can update?
That is a know problem. See:
https://discussions.apple.com/thread/4319809?tstart=0
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