I hooked up my ipod color to a windows 8.1 and now it does not work.
After my computer was upgraded to windows 8.1 and the latest version of Itunes was installed. I hooked up my Ipod Color to the USB port to re-sync the Ipod, Itunes wanted to format the drive before I could use it on the computer. After Itunes got done with it, the Ipod did not work. How do I fix the programming on the Ipod so it will work again?
Hello Kelly,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
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