I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be. Can I get my music back?

I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be, but it says that I still have the same number of songs as I did before. Can I get my music back?

Grayed out whee? Computer? On iPod?
If in iPod that means the music files got corrupted and are lost.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

- If you used PhotoStream then try getting some of them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

I just purchased a new iphone 4s and opened itunes and purchased a ringtone. Today I pushed the itune icon and it opened and promptly closed. How can I fix this?

I just purchased a new iphone 4s and opened itune store and purchased a ringtone. Today I tried to open itune store again and it won't run the app.
I pushed the itune store icon and it opens and promptly closes. I tried multiple times. How can I fix this?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings

IPod on my computer but not itunes, and i cant transfer music or videos

Hi, here is the problem, i just got my new 30g video ipod and for awile i couldnt get music on it, but i go that figured out. Then i wanted to put videos on there and when i went to plug it in it wasnt there, so my ipod doesnt show up on itunes and sometimes when i plug it in it freezes itunes, one time i did get it to show up but it wouldnt let me transfer for some reason.
Now ive tried the 5 r's and everything else so could u please help me on this i cant stand it any more.
Aaron

If you're running windows that the reason. I've had the same prob. Try disconnected your iPad and then open iTunes when your iPad isn't connected and make sure it's not bombed out then close it. Then try putting it back in and take the prices slowly do
Nt. rush it to open that mostly when I get the problem. If that's doesn't work reboot your iPad while holding down both the sleep/wake and home button for 10 seconds then switch it back on normally after about 5 seconds

HT1719 my ipod shuffle 4th generation will not charge or connect to the computer, I updated iTunes and I got a new charger.

My iPod Shuffle will not charge or connect to the computer. I updated iTunes and bought a new charger. Any ideas? Thanks

My question was, when you connect the shuffle to USB, does the light come ON? From the way you answered, I'm not sure if you are answering that question, or saying that the light does not come ON when you move the power switch on the shuffle to the ON position.
Also, what happens when you connect the shuffle to your computer by itself, with nothing else connected to USB?
If you get no response (no light) from the shuffle when you connect it to USB by itself, trying both the original USB cable and a new one that is compatible with the 4th gen shuffle, try connecting something else to the USB port to confirm it is working properly. It would be best to test the USB port with something similar, such as a USB flash drive or external drive. If you can confirm the USB port works properly, it is likely that the cause for this problem is on the shuffle, such as a faulty headphones jack or bad logic board.
If the shuffle is less than one year from purchase date, it is under warranty.

Somebody stole my iphone :| .. and i used someone else's apple ID i also have find my iphone but i don't have an apple ID (i use someone else's) So how can I get my phone back?? If i go to the apple store...can they find it for me without hesitation?

IT WAS AN IPHONE4s

Apple can't find it for you. You have to go to icloud.com on a computer and sign into the iCloud account that was used on the phone, then see if you can track it as described here: http://help.apple.com/icloud/#mmfc0f2442. If you don't know the password for your iCloud account you won't be able to sign in to track it.
If it was stolen, contact the police and your carrier, and change your passwords.

I am having a problem trying to get the new version of itunes to download correctly to my laptop. I have updated my ipad to the new ios 7, and windows is showing that it has been downloaded but when I connect my ipad, it is saying I have to download itune

I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!

sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app

Everytime i try and open itunes is says "this short cut has been changed or moved, do you want to delete it?" well no, i just want my music!

The last few weeks my computer has been unable to complete the most recent update for itunes and when i tried opening it today i keep getting this stupid error message. I am not computer "smart" but have tried several things and can not get to work. Are all my songs gone, what about my gift card with a remaining balance? HELP

Hello Julie,
Your songs and iTunes balance are fine, they are not influenced by the iTunes applications or any issues it may have. The message you are experiencing indicates the folder where iTunes is saved has changed, or no longer exists. Since you are using a shortcut (a link to where the application iTunes is installed) and you're getting this message, it means the iTunes application is not where it used to be located.
I would suggest trying to reinstall iTunes from www.apple.com/itunes and let us know if you encounter any errors messages.

HT1390 i tried to rent a movie called "the Dead" half way through it said, unknown error unable to download purchase.. my connection is fine, but it still won't download, can i get my money back since it won't resume download?

this is for apple mac computer on itunes store

I have the same problem in windows iTunes. Tried playing the movie from my mac but get "this movie is only authorized to play on another computer". So now it won't play on either.

I used to have this and now I don't have this anymore: whenever I used to type in subject lines in my emails, it would auto complete the subject of the email based on prior emails sent out. It no longer does this. How can I get this feature back?

I have tried to find out how to change this in internet settings and by going to the tool menu and can find nothing.

Make sure that you not run Firefox in permanent [[Private Browsing]] mode.
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
* Uncheck: [ ] "Permanent Private Browsing mode"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When I plug my iPhone into my computer, I open iTunes and I get a message saying "this iPhone cannot be used bec the Apple Mobile Device Service is not started"???

How do I get iTunes to recognize and sync/backup my iPhone??

search this forum. Your question has been asked and answered ad nauseum. No need for yet another redundant post.

I got a jawbone, connected it then disconnected it and now my built in out put speakers on macbook do not work how can i get my sound back?

Even when I go and get into sys preferences and choose sound - output and the only choice is "digital out" with the type being built-in-output the settings says the selected device has no output controls, so even when i try to change/increase sound I get a icon with a / through it indicating no sound control and no sound

If either of the buttons are broken there is no way to recover from a forgotten unlock code.
Correction: If you have previously backed up your phone to iTunes on your computer you can connect the phone to your computer and click the Restore iPhone button. This will reinstall iOS and remove the passcode.
Message was edited by: Lawrence Finch

Updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards.

How can I get my library back o my new mac?

I have a new MacBook Pro and I dont have my library beacause my other Mac Pro is broken.HOW CAN I GET MY MUSIC LIBRARY BACK?!!!!!

If you live in one of the countries listed in this document, you can download them again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be. Can I get my music back?

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