I hope this helps

First off, Apple you suck. I've wasted countless hours trying to figure this thing out. There's nothing like your OS failing to load after you install that piece of s itunes and then once you get it to load your computer won't recognize your dern ipod. All the while the wife and kids are hollering at you to get it done. (how in the H i became the family IT guy is beyond me. i've formally resigned after this episode). 5'rs are you kidding me?Apparently some Mac guys got bored and thought it'd be funny to screw around with PC owners. Your support is worthless. With that catharsis out of the way I found the following on the ipod shuffle discussion board. Mine works now. Probably for the moment. But i am enjoying it. Too bad you have to go through such a pain to get to.
"I have been at this for 4 days and constantly 8 hours. I tried everything found this under another post. (Bryce Traister wrote) and now my shuffle is singing to me it's great.
I would recommend you copy it and paste to word or something and print it or email it to yourself so you have it when the system restarts.
GOOD LUCK! let me know how it goes...
"Hi,
I like you had many problems getting my ipod shuffle to work properly. I finally got a very helpful apple tech guy to help me, and now it works. Here's what we did (these are instructions for windows xp machines):
1. Go to apple.com/ipod/download, and download the latest software updater 2005 - 11 - 25.
2. Once downloaded, install the software updater.
3. Restart machine, with the ipod inserted in the USB port, power setting to OFF position.
4. Once cpu is restarted, go to Start -->ipod-->ipod software updater.
5. Click on "Restore" when the ipod updater window invites you to.
6. Once finished, disconnect Ipod, and turn the power switch to one of the "on" positions (it doesn't matter which).
7. Green light should come on and turn off. Turn off power switch a second time and wait 10 seconds.
8. Insert ipod back into USB port; it should automatically start itunes, which should then offer to setup your ipod.
9. It will automatically begin downloading all songs from your itunes library onto the ipod. WHen complete, you can disconnect ipod, and hopefully the thing will work.
NB: unlike other mp3 players, you MUST use itunes to download your music onto the ipod. you cannot click and drag music using windows.
Hope this helps, and shame on apple for making it so complicated.""
Dell ?   Windows 2000  

I hope this helps someone. After using online support twice, 2 trips to the Apple Store, talking on the phone with Apple care, and requesting a replacement, I finally got my son's Shuffle working. Both my children received Shuffles for Christmas. I had no problem getting my daughter's to work. When I plugged in my son's it opened iTunes, but the amber light blinked continuously and the iPod would not show up in iTunes.
Here's what I finally figured out:
My computer is connected to a network drive at my place of employment. Someone in my IT department notified me that a folder called iPod_Control was on the network drive and it showed me as the owner. I disconnected the mapped network drive from my computer and that solved the problem. That iPod will not work when my computer is connected to the network although the other iPod works just fine. Very strange...
Dell   Windows XP Pro  

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    https://forum-en.msi.com/index.php?threadid=48583&sid=
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