I I didn't purchased the item and it still charged me the money can you oay me back?

I went in the app that I wanted to buy stuff in, and then, I cliqued on what I wanted to buy, it worked, but later during the night, when i got the fature of what 8 bought, it said I had bought 2. And I didn't want to of them. I wanted to. Uh songs from the app store.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you've clicked on buy twice and been charged twice then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT1766 Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help pleas

Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help please.
Thank you Callum Gordon

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

Once you purchase the sortware, can you download it on two computers?

Once you purchase the sortware, can you download and use it on two computers?

You can have it "Active"/usuable on 2 computers at a time, but can download to multiple computers.
Example Scenario in my actual life, you have a Windows Laptop and an iMac that you have Photoshop CC on (which was more difficult prior to Creative Cloud by the way), but you know you are going to visit your girlfriend out of state for a week.
You can deactivate Photoshop on your iMac while you're away without out uninstalling it.
Once you'e at her place you can download and activate Photoshop CC and you can even import you custom settings, Work Area and shortcuts all from the cloud. Now you can work seemlessly
Another example, you're office won't pop for the latest version of Photoshop and still has you running CS5.5
You have your own copy of Photoshop CC but don't want to just "give" them your license or key since their too cheap to get one for you for your work, but you still need those features to be at your best.
You can deactivate your license on your desktop or laptop in the morning when you are heading to the office, activate on your work computer, and deactivate before you clock out and go home.
As J pointed out, you can have it active on 2 machines at once, but installed on any machine you plan to work on at some point. Take advantage of it!

When i am on my home screen or locked screen, my battery usage and service toolbar has disappeared. How can you get it back?

when i am on my home screen or locked screen, my battery usage and service toolbar has disappeared. How can i get it back?

Yeah there's no setting for that. So either you don't have an iPhone, or your iPhone is jail broken. If it's jail broken, just restore to factory and all will be fixed :)

My Firefox Plug-in for Adobe Reader, says it's outdated. I have tried several times to download the latest version, and it still says it is outdated, can you help me?

'''bold text'''I have found out that I need to disable my Firewall, and stop my pop-up blocker, before downloading the new Adobe Reader. Now, I have uninstalled it and re-installed it several times, because on the Checl Plu-In Page, it still says it is outdated. I don't know what else to do.

Bill,
Thanks for getting back to me. I am very frustrated. Initially I called to ask questions about what software version I needed and got my questions answered. I received the messages with registration/sign in info and the link to download. Then I got the screens shown on the attachment. I did this several times on Friday and then called for assistance, which put me into the Forum area to leave my question. This morning I have used your link and gone to the same place and got the same results. I am beginning to wonder if this is what I want. We need software that will let us edit pdf text and drawings files. Can you confirm that I am trying to get the correct software and what I need to do to complete this download?
I don't believe it is a system problem because I have 215 GB of free space on my hard drive.
Thanks,
Margaret

Trying to download iTunes on my husband's windows vista laptop and we keep getting error messages that say error z, apple application support was not found, windows error 2. Tried 2 different browsers and it still would not work. Can you help? Thank you.

Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.

See Troubleshooting issues with iTunes for Windows updates.
tt2

If you trashed all your music in your itunes and emptied the trash can you get them back?

I have trashed all the "orginial files" of my itunes songs and emptied the trash. I did not know I was deleting the files when I did it. I thought they would still play in my itunes but it just pops up and says the original file for this song cannot be found. Is there any way to get these files back?

I assume that you have no backup, all songs that you purchased may be downloaded again from the iTunes Store (Purchases section), any that you ripped maybe lost. Plugging your phone in now may well remove the music from the phone rather than adding it to iTunes.
From now on, backup.

After updating to iOS 5, my Iphone 4 is not reading my SIM Card. I went to ATT and got a brand new SIM Card, and it still hasn't worked. Can you help??

After updating my iphone 4 to iOS 5, it refused to read my att SIM Card. I went to the Apple store (Lennox Mall, Atlanta Georgia) for help, they told me that it was an Att problem, and needed me to get a brand new Sim Card from Att. I went to Att and replaced my SIM Card to a new one. I later returned to the Apple store, but the phone still didn't work. The apple techs blamed the att network, and stated I needed to go home and wait for 24-48 hrs, and retry the att network again, and hopefully the phone will work. The next option they gave me was to pay $200.00 to get a replacement because my phone was out of warranty.
So I basically I have a phone which has never been dropped, not abused, no water damage or what so ever. Prior to my IOS 5 update, it worked perfectly without any problems. Now, that its not working as a result of either Apple's or Att's fault, no one seems to be helping or standing behing their product. Both parties are blaming each other for the problem. Can someone help??

I've seen a number of reports of this on here. In most cases where people took their phones in to the Apple store, they were given a replacement, even if the phone was out of warranty.

Ok, so basically my charger fell apart on my MacBook pro(2010) and I didn't have the money for a new charger, I got it in the states too if that's relevant. Basically my laptop will not charge, I bought a new charger yesterday and it's still no-use

Ok, so basically my charger fell apart on my MacBook pro(2010) and I didn't have the money for a new charger, I got it in the states too if that's relevant. Basically my laptop will not charge, I bought a new charger yesterday and it's still no-use,not charging . No green or orange light coming on on the new charger either.

It is one of the items that Apple gets criticized at regular intervals. The MagSafe connector is proprietary and unlicensable, so the company has a lock-in on the power options. And as you have now found out, your hijinks trying to avoid buying an expensive new charger may have caused more damage and led to a total no-charge condition.
If lucky and no physical damage has occurred (there IS a fuse in there somewhere on the circuit boards), maybe resetting the SMC can restore charge functionality, provided there is still enough juice: http://support.apple.com/kb/HT3964

5 months passed and I didn't receive an item. and I can't open a request (no more option)

5 months passed and I didn't receive an item. and I can't open a request (no more such an option). the item is new hot European women car pattern handbag fashion shoulder messenger bag ( 181348649935 )

Oh dear.EBay only allows 45 days for a dispute to be opened for Item Not Recieved.Normal delivery, in my experience, would be15 days from Europe*20 days from North America30 days from Asia.**At that point, you should be asking the seller for the date of shipping, the service used and the tracking number. It is not important that the seller have a tracking number, on low cost items there won't be one. You want his response.If the response is unsatisfactory (anything less than a useable tracking number or a full refund is unsatisfactory) then move to the Dispute within 45 days. Since January, Paypal has allowed refund claims to be opened for 180 days. That's six months but act today.So you should go to your PP account and look for the Resolution Centre on the left side of your Payments page.You will need the number of the PP transaction. If the seller cannot prove delivery, he will be required to refund your original payment. If he doesn't , PP will refund you and go after the seller for their money. Hard. If neither works, you can try going to the credit card you really paid with (PP is really just a useful mediator) and phone the 1-800 number on the card. Ask the customer service rep about a chargeback. So you have three levels of protection.Go get your money. *Europeans tend to ship by Air Mail.**Asian sellers will tell you it takes longer. Maybe, but usually this is a sign that you are being scammed.

If i purchase the PS, can i install it on both my PC and MAC at the same time?

if i purchase the PS, can i install it on both my PC and MAC at the same time? I use the PC at home and MAC while on the road.

yes, if you subscribe to cc (which included ps cs6, ps cc and ps cc 2014).
no, if you purchase ps cs6.

HT201272 Didn't Purchase the apss"Wild Blood" yet i received a receipt stating that i had purchase it from the itunes store..I hope to clarify with it. Receipt ID: 196039256873.

Didn't Purchase the apss"Wild Blood" yet i received a receipt stating that i had purchase it from the itunes store..I hope to clarify with it. Receipt ID: 196039256873.

These are user-to-user forums, you are not talking to Apple here. If you didn't make the purchase then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Last time I bought "Oxford Advanced Learner's Dictionary". But since I update my phones to iOS6, I noticed the "OALD" was no more in my phone nor my families' iPhones or iPad and even not in my purchased list it just show me S$ 38.98. Can you advise me?

Last time I bought “Oxford Advanced Learner’s Dictionary”.
But since I update my phones to iOS6, I noticed the “OALD” was no more in my phone nor my families’ iPhones or iPad and even not in my purchased list it just show me S$ 38.98.
Can you advise me?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

HelloI download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?, Hello I download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?

HelloI download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?, Hello I download Imovie 11 but accidently erased it from purchase list and i canot download it again how can i get it back?

Go to your Spotlight search. (Swipe from left to right at your primary home screen.)
Type in 'Facebook'.
You should see your Facebook app.
Unless you held down an app icon until it 'wiggles', then hit the black 'x' to delete it, you didn't delete the app.

HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I I didn't purchased the item and it still charged me the money can you oay me back?

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