I imported my itunes folder from an external drive on a freshly wiped computer. My playlists and ratings did not copy over. how can I fix this?

i imported my itunes library from a backup drive after i reinstalled windows on my machineby copying the itunes folder from the backup to the my music folder on my c drive. when i opened itunes and imported the library the playlists and ratings were missing. Is this normal itunes behavior? hoow can i fix this?

Did your backup include the iTunes Library.itl file that is the core of an iTunes Library, and if so have you restored it either to the default library location for your profile, or to another folder and then redirected iTunes to look to that folder for a library? Normally all you need do is backup the entire iTunes folder from the old profile's Music folder, then restore the iTunes folder into the new profile's Music folder.
tt2

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Hi I need to change itunes country from UK to USA I have US payment details but my billing address is in UK. How can I set this up?

Hi I need to change itunes country from UK to USA I have US payment details but my billing address is in UK. How can I set this up?

The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?

My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?

I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library. However, you can manage music among disfferent computers. See:
Using iPhone, iPad, or iPod with multiple computers

I plugged in my iphone 4s into my mac book to dowload pictures but itunes nor iphoto came up. i manually opened them and my iphone wasent on there. how can i fix this?

i plugged in my iphone 4s into my mac book to dowload pictures but itunes nor iphoto came up. i manually opened them and my iphone wasent on there. how can i fix this?

dfsadfdsfsdf wrote:
Iphoto will not reconize a iphone 4s if it is iphoto"9 or lower
I'm running iPhoto '09 (8.1.2) on my MBP running Lion and it recognizes my 4S without any problem.

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

I tried to reset my settings in my iPhone 4 and now it won't restore my iPhone. I tried connecting it to iTunes and it won't work. How can I fix this?

I tried to reset my settings in my iPhone 4 and now it won't restore my iPhone. I tried connecting it to iTunes and it won't work. How can I fix this?

Did you try to connect in recovery mode, explained in this article?
iOS: Recovery mode

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have about $150.00 charges to my Itunes and i did not make them, How can i get help from APPLE?

Please help me resolve. I have changes to my ITUNE store i did not make. How do I get this corrected?

Change your password.
Alert your credit card company and discuss reimbursement with them.
If you like you can click Support at the top of this page, then click the link under Contact Us to reach itunes support

HT201272 I would like to download previous itune purchases on my I-Phone 4. Everytime I plug my phone into the computer it says apple mobile device not started. How do I fix this?

I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?

Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M.

My TrafficLight extension disappeared from Safari and will not reinstall. How can I fix this?

My TrafficLight extension disappeared from Safari and will not reinstall, either through Safari or as a standalone download. How can I fix this?

Are you sure you downloaded this extension from Apple ?
https://extensions.apple.com/
Where is it?
Check ~/Library/Safari/Extensions
I did a Google search for source links for the extension but can't find the one for Apple here.
Maybe you downloaded a trial version and it expired? http://trafficlight.bitdefender.com/extensions.html
Just my 2 cents, but this extension is likely to cause you more problems with Safari then it's worth. If you are concerned about security on the net read > Thomas' Corner : Mac Virus Guide

By backing up the iTunes Library via saving the iTunes folder on an external drive, is it also backing up all iPad and iPhone backups as well as App Data and Documents from your devices?

If I backup my iTunes Library by saving the iTunes folder on an external hard drive using the instructions contained in the link below, will it also back up all my iPad and iPhone backups as well as App Data and Documents from my devices? In other words, will it also create backups for the backups? Thank you.
Back up your iTunes library by copying it to an external drive
Furthermore, when it is time to restore the iTunes folder I copied to my external drive to a new iTunes program on my new computer, how will it merge the information once I plug in my iPad or iPhone to that new laptop to sync? If I did the iTunes library backup a couple months ago and I've added documents/music/pictures on my devices since then, what will happen when I try to sync it with the new laptop now working off of the iTunes library backup from a couple months ago since the information is no longer the same? Which information will dominate and thus be kept? Will it delete the new information/data/pictures/documents/music off of the devices since it is not on the iTunes program when it syncs?
Sorry for so many questions, but they are all related to backing up and restoring iTunes. I am not very tech savvy if you cannot tell

It would be a good idea to look into a bigger hard drive. They are not that expensive any more and can save a lot of headach. This is even more important if you are buying music from the iTunes music store. If you lost those files they are gone.
The point of having it on your PC and iPod is to have a backup. If the iPod fails, or you need to go back to the DVDs and find they are scratched, or just can not be read you have lost days of work converting and organizing all of those songs.
Or the iPod could hard drive could fail and then you will have to try to bring all of those files back from DVDs. You end up with a mess since some songs will probably be on multiple DVDs, have different names ect. Trying to reorganize it all can be a pain.

I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive
Here is the support article
http://support.apple.com/kb/ht1751
Then you could erase the iPhone and resync it without losing any content.
If this option is not open to you then this article contains ways to get your content off your iPod
https://discussions.apple.com/docs/DOC-3991

I have created a PDF form with multiple drop downs, all with the same drop down values. When I select a value from 1 of the drop down fields, it replicates in all of the others - which I do not want. How can I fix this?

I have created a PDF form with multiple drop downs, all with the same drop down values. When I select a value from 1 of the drop down fields, it replicates in all of the others - which I do not want. Can I fix this?

I'm fairly new to this, but I think it has to do with the way you have the drop downs named. Did you copy one then keep pasting it in each field? If so, that is the problem. You should rename each one with a different number: Dropdown1, Dropdown2, etc. I think that might solve the issue.

I imported my itunes folder from an external drive on a freshly wiped computer. My playlists and ratings did not copy over. how can I fix this?

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